Speedcubestore Reviews 

166
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Sent wrong cube (cheaper version). Did not respond to several emails. Had to get PayPal involved, then suddenly they responded. Their return address policy is a lie, they say that they will sup... See more

Rated 5 out of 5 stars

I have ordered three cubes from here now and they have all been fantastic. High level magnetic cubes (7x7, 9x9 and 8x8). I do feel the website name is a little misleading as it implies it is a u... See more

Rated 5 out of 5 stars

Ordered 4 cubes inc Moyu RS3M 2022 MagLev and a £5 mystery puzzle. Dispatched super fast. Order took 11 days to arrive from China. Online tracking worked (eTower autotranslated by Chrome and Royal M... See more

Rated 1 out of 5 stars

Bad Experience. I have ordered 5 different cubes and the amount was deducted from my bank account. But only 4 delivered and missing one item. I have sent an email with the order id ad it’s been 2 week... See more

2.8

Average

TrustScore 3 out of 5

166 reviews

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2.8

All reviews

(166)

7 reviews in the last 12 months

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Rated 4 out of 5 stars

Arrived on time.

Cubes arrived at my UK address 11 days after ordering. I never received a tracking number. But I'm quite happy with the service.

December 4, 2020
Unprompted review
Rated 1 out of 5 stars

Scam site

Scam site. Spent £50. No confirmation, no response to emails at all. No sign of the cube arriving, and money taken by one Bihua Chen via PayPal. I'll be raising a dispute with PayPal to try and get the money back.

December 4, 2020
Unprompted review
Rated 5 out of 5 stars

Everything is fine !

Okay,

i'll try to be as much explicit as I can.
I order five cubes from this very seller. I first was afraid cause my payment was send to a chinese paypal account. Plus, at first, I didn't received any confirmation of my order (was is spam of the mailbox).
I asked for a tracking number of my order and they gave it to me after like one week.
I received my order after exactly two weeks but on item was missing.
I simply told them and explained one item was missing, they sent in the day and i got it 2 weeks later.
Really good thing.

November 29, 2020
Unprompted review
Rated 1 out of 5 stars

Bad Experience

Bad Experience. I have ordered 5 different cubes and the amount was deducted from my bank account. But only 4 delivered and missing one item. I have sent an email with the order id ad it’s been 2 weeks no acknowledgement or response from speed cube store . My son is really disappointed ☹️ as he didn’t receive his Megaminx.

November 15, 2020
Unprompted review
Rated 5 out of 5 stars

YES, it doesn't seem legit, but let me explain

YES, it is not speedcubeshop.com.
YES, it is not a UK company at all.
YES, the cubes are cheaper than most other websites, but it is not a scam (for me anyway)
I have ordered puzzles twice from this website, first time, I ordered 4 puzzles which add up to £30, it was suspicious since it said on PayPal that I paid to a Chinese company. However, it came within 2 weeks (United Kingdom) as they said and the second time, I bought 2 puzzles which add up to £10, it also came in 10 days I believe. Overall, scary experience but it works for me.

September 26, 2020
Unprompted review
Rated 2 out of 5 stars

It's not a scam site but misleading site

It's not a scam site. I bought some cubes thinking it was a UK site and only after ordering found out they were coming from China. They are great official cubes but they took 4 months to arrive. The seller responded to all emails very promptly but even with the COVID-19 pandemic, 4 months is a very long time to wait and I gave up waiting and ordered elsewhere. The site is misleading being a .co.uk. with nothing suggesting items are coming from China. There are UK based sites that offer the same cubes at very similar prices, many cheaper, so I don't see the benefit in using this site for future orders.

August 9, 2020
Unprompted review
Rated 1 out of 5 stars

terrible and fake

i have nothing good to say about this company im like 90% sure their cubes are fake when i did buy from them it took nearly 4 months to come and if you look it says .co.uk but the whole company is based in china.
i feel like i just got lucky that i actually got my order but i dont think they were real because it was a cube that everyone has good things to say about but i had to use a decent amount of force to turn it and the plastic felt cheap. if you are from the uk i recommend using kewbzuk. its legit and the people there are really nice if you have a problem just ask them on something like instagram and they will message you back on the same day with all the info you need. saying this is probably going to make everyone think i work there but i dont i just love the company XD
thank you!:)

August 9, 2020
Unprompted review
Rated 2 out of 5 stars

Three months to arrive from China

I ordered a couple of cubes in April for my Daughter's birthday in May. It wasn't until after ordering that I got an email to say the items had been dispatched from China.

I don't remember the site stating this and it is deceptive to use 'UK' branding throughout the site when the items are shipped from China.

Absolutely no communication from the seller either. Did not respond to email queries (the website also shows different email addresses to what was shown in the PayPal receipt too).

The cubes turned up today. They are genuine, but took three months to arrive. Only one of the cubes I received was actually what I had ordered though. I received a regular GTS2M when I had ordered the stickerless version.

The prices on this site look attractive for the high end cubes but only if you're willing to wait for them to turn up.

I ended up ordering my Daughter's cubes from Kewbz (actual UK website), got quick delivery and excellent service too.

July 18, 2020
Unprompted review
Rated 4 out of 5 stars

Guys it's not a scam... Please read

Yes, it's chinese.
Ordered a YJ megaminx (note: YJ is chinese, and so are almost all good
puzzles ;) ), didn't receive a tracking number so I wrote them an email to provide it. And they did. It shipped from china, but why would it ship from anywhere else? These puzzles ARE MADE IN CHINA. I got the package in 20 days (to Hungary). Genuine puzzle, good price.
From my experience IT'S NOT A SCAM, IT'S GOOD.

July 18, 2020
Unprompted review
Rated 1 out of 5 stars

Have used before but would never use again!

It is a store based in China. We have used it in the past and the order took about 3 weeks. This time, we ordered items at the beginning of April - we expected it to take a while due to COVID but after receiving notification that it was on its way at the end of April, we were hopeful. By the end of May, there was no update on the tracking here in UK or in China. I emailed the company and no response. I contacted them via Paypal as I paid using Paypal. They did respond but kept trying to fob me off. Eventually I had enough and escalated the case with Paypal who weren't any better tbh. Nearly 3 months later, the items arrived in the UK and within 2 days was delivered (thanks Royal Mail!) - unfortunately, we only received a 10ml bottle of lube rather than the 100ml we ordered which was GBP10 more expensive so we're still out of pocket.

June 29, 2020
Unprompted review
Rated 1 out of 5 stars

DONT USE!

I ordered 2 items from the site a month ago & have received no items, confirmation or communication. The email address on their website; speedcubestore.co.uk, doesn’t work (it just bounces the email straight back). It looks like a scam and had to escalate in paypal to get my monies back.

April 30, 2020
Unprompted review
Rated 1 out of 5 stars

fake site

fake site. always get orders wrong lack of communication and lies about stock for example the gan xs was in stock before gan released it you should order from KewbzUK instead.

April 10, 2020
Unprompted review
Rated 1 out of 5 stars

Fake site

Fake site. Ordered two cubes, received no confimation email. It's a co.uk site but if you look closely you see they are based in China. Not replying to my emails when I ask when I will receive my order. Keep away.

January 22, 2020
Unprompted review
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