Spencer Clarke Group Reviews 

117
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, highly supportive approach, and genuine dedication to finding suitable roles quickly and efficiently. Many highlight the smooth user experience, noting easy registration and excellent, consistent communication provided throughout the entire process. Reviewers often mention the prompt responses to queries and continuous support, making them feel valued and well-informed. However, some people experienced a noticeable lack of consistent communication and follow-up, particularly after their contract ended or when specific issues arose, leading to feelings of being ignored or unsupported by the agency.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their supportive, friendly, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and support received... See more

Service

Reviewers mention positive feedback about service, highlighting the agency's ability to find suitable roles... See more

User experience

Customers had positive experiences with user experience, often describing the process as seamless,... See more

Customer communications

People report positive experiences with contact, noting that consultants maintain good communication, respond... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Working with Paul Best has been brilliant. Getting registered was simple and fast, and I was placed in a long‑term SEN position almost immediately after signing up. I’ve had steady work since November... See more

Company replied

Rated 5 out of 5 stars

Sophie and the team have been really proactive and had great energy to secure me interviews and make progress. I’m now in a brilliant role and am grateful to be working with SCG. The team don’t just w... See more

Company replied

Rated 5 out of 5 stars

I’ve had a really positive experience with Paul and the team at Spencer Clarke Group. They made the registration process as easy as possible and kept in touch throughout. I was offered an SEN role ver... See more

Company replied

Rated 5 out of 5 stars

Leasha has been brilliant and supportful, giving me prompt information as and when needed I highly recommend this company and have been treated very kindly Absolutely fantastic Thank you Leasha... See more

Company replied


Company details

  1. Recruitment Service

Written by the company

We're an energetic, forward thinking and award winning recruitment agency based in the heart of Preston. We specialise in the public and private sector across a number of specialisms including education, special educational needs, accountancy & finance, construction, and health & social care. In 2024, we were named Recruitment Agency of the Year at the Recruiter Awards!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

117 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(117)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

Great company. Find jobs right away. Always polite and going the extra mile. Jimmy and Joe have always been great and proactive.

April 16, 2025
Unprompted review
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Reply from Spencer Clarke Group

That's fantastic to hear Patricia. Thanks for the review!

Rated 5 out of 5 stars

Amazing agency and very supportive staff.

I have worked for Spencer Clarke for just over a year now and throughout my time here, all the team have always been very supportive with excellent communication. I know often working on supply can be unpredictable but within Spencer Clarke, I have never been out of work and they are always quick to find placements for their team members. When considering placements, the team at Spencer Clarke always like to make sure to take into consideration how you’re feeling and ensuring it’s a right fit for all involved.

I have worked closely with Joseph Chanter who is always quick to respond to emails and willing to answer my phone calls to help sort any confusion or concerns out as quickly as possible.

I would highly recommend this company to anyone looking to work within various schools with full support of a very kind and caring agency.

April 16, 2025
Unprompted review
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Reply from Spencer Clarke Group

It will make Joseph's day to hear this feedback! Thanks so much Jade.

Rated 5 out of 5 stars

Great agency to work for

Great agency to work for. I ended up in a school I really enjoy working in with an on going position.

April 16, 2025
Unprompted review
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Reply from Spencer Clarke Group

That’s lovely to hear Loraine! We’re so pleased we could find you a role in a school you love!

Rated 5 out of 5 stars

Superb, personable and efficient service.

I've always found Matt to be extremely pleasant to deal with, whilst always being responsive and efficient. Absolutely no complaints from me and I would vouch for him without hesitation..

September 10, 2024
Unprompted review
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Reply from Spencer Clarke Group

Thanks for the review Richard. Matt will be over the moon to hear this!

Rated 5 out of 5 stars

Highly highly recommend Spencer Clarke…

Highly highly recommend Spencer Clarke Group . So happy in my new role as a 1:1 Sen teaching assistant within a local school . Spencer Clarke are nothing short of fantastic ! Great employer to work for .

Huge thanks to Jimmy Callagher who’s been absolutely brilliant and prompt from the get go . Made everything an absolute breeze and so smooth , straight after my interview not long after I had a job secured within a school .
Also seems to have a very good relationships with various schools in the area too . Very professional , made checks to see how I’m getting on too and how things are going .
Also to Chloe Mason too the recruitment support officer who was really on it with the admin side of things and back and forth with emails making sure everything was all ok and sorted ready to start .
Couldn’t recommend enough !

April 16, 2025
Unprompted review
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Reply from Spencer Clarke Group

Thanks so much Kirsty. We’re so happy to hear that you’re loving your new role and that Jimmy and Chloe made the whole process feel like a breeze!

Rated 5 out of 5 stars

Absolute top

Absolute top! Knew what type of work I should be in before I even knew it! Couldn’t recommend enough. Liam and Paul are by far the best in the business 👏

April 16, 2025
Unprompted review
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Reply from Spencer Clarke Group

That’s really great to hear Tom. Thanks for the review!

Rated 5 out of 5 stars

I worked for Spencer Clarke Group for…

I worked for Spencer Clarke Group for over a year and they taught me many transferable skills that have enabled me to secure a permanent position.
Working for Spencer Clarke was a great experience Paul made me feel well supported and enabled me to further my experiences. They were very flexible and were supportive of your wellbeing. The whole team are a fantastic group to work for.

April 4, 2025
Unprompted review
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Reply from Spencer Clarke Group

Thanks for taking the time to leave such a positive review Chloe. Paul and the team will appreciate the kind words!

Rated 5 out of 5 stars

Absolutely fantastic company to work…

Absolutely fantastic company to work for and I would highly recommend to everyone!! I had job offers within 10 minutes of signing up and have always felt they have my best interest at heart. Communication with everyone is amazing, they are always a phone call away if I need to speak to anyone. They have been fantastic at finding jobs that suit my personal and professional needs. Keep up the good work guys!!

April 15, 2025
Unprompted review
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Reply from Spencer Clarke Group

Thanks for the review Tanya. We’re so glad that the team found you roles that fit your personal and professional needs!

Rated 5 out of 5 stars

Really impressed

Fantastic staff. Brilliant, no hassle service. Lovely people to deal with. Would highly recommend

April 14, 2025
Unprompted review
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Reply from Spencer Clarke Group

Thanks so much for the review Katie!

Rated 5 out of 5 stars

Grateful for the support

I’ve had the greatest experience with SCG.
Matt B-F found a position I was interested in and was able to sort everything out ASAP. I’m really grateful because of how attentive and supportive he has been alongside Liam R, making work situation easier. Communication has been easy and I’m currently enjoying my role which is a bonus.

April 15, 2025
Unprompted review
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Reply from Spencer Clarke Group

It’s great to hear that Matt and Liam we’re both attentive and supportive. They will be over the moon to hear this fantastic feedback!

Rated 5 out of 5 stars

The help and support I have received…

The help and support I have received while working for Spencer and Clarke has been more then what I expected and looking forward to being back at work under Paul Best.

April 8, 2025
Unprompted review
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Reply from Spencer Clarke Group

That’s great to hear Kaay. Paul will be glad to know his support meant so much!

Rated 5 out of 5 stars

Very supportive.

Found me work immediately. Great communication, very supportive and always quick to respond to any queries.

March 3, 2025
Unprompted review
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Reply from Spencer Clarke Group

Thanks so much for the positive feedback Sarah!

Rated 5 out of 5 stars

Courteous

Courteous, professional, polite and swift. Easy to contact, easy to deal with and dedicated.

April 15, 2025
Unprompted review
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Reply from Spencer Clarke Group

Thanks Josh, we’re very grateful for the excellent feedback.

Rated 5 out of 5 stars

Excellent Agency especially Taylor Kirkham

I have been with this agency for 18 months! My contact Taylor Kirkam is just brilliant! Always available no matter the query, and Taylor was always there to provide guidance on anything I was unsure of very professional yet friendly, warm and most importantly always approachable. Simply can not fault this recruitment company at all! My experience has been smooth and easy right from the start until today. Having such a friendly and approachable contact in Taylor was so reassuring as this was my first time being a contractor.

April 7, 2025
Unprompted review
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Reply from Spencer Clarke Group

Thanks for the review Jacqui, that's fantastic to hear. We're glad Taylor created a seamless experience for you!

Rated 5 out of 5 stars

Kaitlan my recruitment helper has been…

Kaitlan my recruitment helper has been amazing and I would highly her and the Spencer Clarke group.
Great service by great people.

March 25, 2025
Unprompted review
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Reply from Spencer Clarke Group

Thank you for leaving us a review Ray. We're really happy to hear this and Kaitlan will be over the moon!

Rated 2 out of 5 stars

You sign up but there is no jobs…

You sign up but there is no jobs available for for you .. waste of time

March 10, 2025
Unprompted review
Spencer Clarke Group logo

Reply from Spencer Clarke Group

Hi Lilia, I'm sorry you feel this way. It is certainly not the case that there are 'no jobs' available as we have hundreds (if not thousands) of candidates working for the agency every day. I wish you luck in your job search.

Rated 5 out of 5 stars

Jimmy Callagher

Jimmy has been absolutely amazing in supporting me throughout my journey to securing a long-term teaching assistant role. I’m incredibly grateful for the opportunity he helped me achieve. Additionally, Spencer Clarke Group have been outstanding in providing consistent and professional support, making the entire experience seamless and positive. Jimmy’s dedication, paired with the agency’s exceptional service, truly made a difference, and I can’t thank them enough!

March 5, 2025
Unprompted review
Spencer Clarke Group logo

Reply from Spencer Clarke Group

Thanks for the review Fatimah. We're so happy to hear that Jimmy created such a positive experience for you!

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