Spencer Clarke Group Reviews 

117
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, highly supportive approach, and genuine dedication to finding suitable roles quickly and efficiently. Many highlight the smooth user experience, noting easy registration and excellent, consistent communication provided throughout the entire process. Reviewers often mention the prompt responses to queries and continuous support, making them feel valued and well-informed. However, some people experienced a noticeable lack of consistent communication and follow-up, particularly after their contract ended or when specific issues arose, leading to feelings of being ignored or unsupported by the agency.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their supportive, friendly, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and support received... See more

Service

Reviewers mention positive feedback about service, highlighting the agency's ability to find suitable roles... See more

User experience

Customers had positive experiences with user experience, often describing the process as seamless,... See more

Customer communications

People report positive experiences with contact, noting that consultants maintain good communication, respond... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Working with Paul Best has been brilliant. Getting registered was simple and fast, and I was placed in a long‑term SEN position almost immediately after signing up. I’ve had steady work since November... See more

Company replied

Rated 5 out of 5 stars

Sophie and the team have been really proactive and had great energy to secure me interviews and make progress. I’m now in a brilliant role and am grateful to be working with SCG. The team don’t just w... See more

Company replied

Rated 5 out of 5 stars

I’ve had a really positive experience with Paul and the team at Spencer Clarke Group. They made the registration process as easy as possible and kept in touch throughout. I was offered an SEN role ver... See more

Company replied

Rated 5 out of 5 stars

Leasha has been brilliant and supportful, giving me prompt information as and when needed I highly recommend this company and have been treated very kindly Absolutely fantastic Thank you Leasha... See more

Company replied


Company details

  1. Recruitment Service

Written by the company

We're an energetic, forward thinking and award winning recruitment agency based in the heart of Preston. We specialise in the public and private sector across a number of specialisms including education, special educational needs, accountancy & finance, construction, and health & social care. In 2024, we were named Recruitment Agency of the Year at the Recruiter Awards!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

117 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(117)

61 reviews in the last 12 months

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Rated 5 out of 5 stars

Taylor Kirkham

I would like to say a very big thank you to Taylor Kirkham who helped me obtain an interview within an hour and I was successful within a days response in landing a position with Tower Hamlets Council. The support has been immense and timescales are fantastic, a big shout out to Taylor for her superb professionalism in the work she does, we need more professionals like her in the recruitment sector, quick efficient and brilliant customer service skills.

January 28, 2025
Unprompted review
Spencer Clarke Group logo

Reply from Spencer Clarke Group

Thanks for taking the time to leave such positive feedback. Taylor will be over the moon to hear this and we're really happy to know she provided such great customer service!

Rated 5 out of 5 stars

Joe Chanter - thank you!

Joe Chanter has been outstandingly supportive throughout my hiring process with SCG. He has kept in contact with me, and talked me through every single stage, making sure that "every i was dotted and every t crossed". He also worked very hard to locate a placement for me. I cannot thank him enough for everything he has done for me. He is a huge credit to SCG ... Thank you Joe

January 24, 2025
Unprompted review
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Reply from Spencer Clarke Group

Thanks so much for your review Claire. We're really happy to hear Joe was so thorough when helping you find a new role!

Rated 5 out of 5 stars

Amazing opportunity!

I am having a lovely time working for this company. Answers to questions and emails are really quick. Always checking to see if I am getting on okay!

October 28, 2024
Unprompted review
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Reply from Spencer Clarke Group

That's really great to hear Alex! Thanks for the feedback.

Rated 5 out of 5 stars

I feel a human connection with each…

I feel a human connection with each individual that l have come in contact with. They seems to really care, not just to get a customer.
They go above and beyond to ensure l am happy in my role. It seemed that they are 24/7, when you need them my experience cannot have been better.
I highly recommend Spencer Clarke Group.

November 26, 2024
Unprompted review
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Reply from Spencer Clarke Group

Thank you for such wonderful feedback Sergio. We're thrilled you feel this way and thank you for taking the time to leave us a review!

Rated 5 out of 5 stars

Great company

Great company, very helpful. Always there to help .

November 28, 2024
Unprompted review
Spencer Clarke Group logo

Reply from Spencer Clarke Group

Thanks for the kind words Lisa, we're so happy to hear this!

Rated 5 out of 5 stars

Top line employment

Fast response, Quality employment found , awesome back up , fabulous communication, ontime payments made.

November 26, 2024
Unprompted review
Spencer Clarke Group logo

Reply from Spencer Clarke Group

Thank you for taking the time to leave us a review Bob! We really appreciate the great feedback.

Rated 5 out of 5 stars

Why I’d choose Spencer Clarke

Friendly. Professional. Efficient.
I would have no hesitation whatsoever in recommending Spencer Clarke to anyone; especially Joe - he’s brilliant!

November 25, 2024
Unprompted review
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Reply from Spencer Clarke Group

Thanks for the feedback Karen, Joe will be so happy to hear this!

Rated 5 out of 5 stars

Highly Recommended!!!

Highly Recommended!!!
Spencer Clarke was recommended to me by a friend , I can only say what an amazing experience it’s been for me ! All the staff are very friendly and helpful, Joe has been particularly supportive and very approachable and helped me massively to find a permanent position at a local nursery school . I really can’t thank you enough Joe !
Claiming your hours is simple and you are paid regularly, on time each week .

November 24, 2024
Unprompted review
Spencer Clarke Group logo

Reply from Spencer Clarke Group

Thanks for the lovely review Jacky! It's fantastic to hear that Joe was so supportive.

Rated 5 out of 5 stars

Good agency to work for

Joe at Spencer Clarke has been very helpful and accommodating during my time working for the agency. Thanks joe!

November 21, 2024
Unprompted review
Spencer Clarke Group logo

Reply from Spencer Clarke Group

We're really happy to hear Joe took good care of you Kirsty, thanks for the review!

Rated 5 out of 5 stars

Great experience 5/5

All the staff are helpful, professional and reliable as they will always do their best to find you work that is right for you. They have always provided me enough hours of work and will make sure you are always happy, always paid on time and you can always contact if you need anything. 👍

November 21, 2024
Unprompted review
Spencer Clarke Group logo

Reply from Spencer Clarke Group

Thanks for the great feedback Jodie!

Rated 5 out of 5 stars

Great

Had my interview last week with Joseph, really nice guy. I felt really nervous at the beginning but Joseph made me feel comfortable, I started the process with Spencer Clarke group and was so easy to set everything up with them they made everything simple. Definitely recommend!

November 13, 2024
Unprompted review
Spencer Clarke Group logo

Reply from Spencer Clarke Group

We're over the moon to hear Joseph made you feel at ease Natascha. Thanks for taking the time to leave us a review!

Rated 5 out of 5 stars

Brilliant

Brilliant. Always had plenty of work and payment on time. Highly recommend

November 21, 2024
Unprompted review
Spencer Clarke Group logo

Reply from Spencer Clarke Group

Thank you so much for the review Wendy! We're so happy you're pleased with our service.

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