Spring Box London Reviews 156

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and helpfulness, often highlighting their polite and respectful demeanor during installations and deliveries. The service provided is frequently described as outstanding, with many appreciating the careful attention to detail and the stress-free process, even with challenging tasks like heavy furniture or missing parts. Reviewers also consistently commend the delivery service for its punctuality and speed, noting that teams arrive on time and complete tasks efficiently while handling goods with great care. Many people express their intention to continue working with the company, citing their reliability and the exceptional support provided for various furniture and moving needs.

What people talk about most

Staff

Consumers find staff to be exceptionally positive, consistently praising their professionalism, efficiency,... See more

Service

Reviewers consistently express satisfaction with the service, highlighting the team's professionalism,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service, very helpful and on time. Dan, Szabi, Ljuby, Alex, Peter and Tristan helped us install our project and were very quick and efficient and made our lives much easier by answering qu... See more

Rated 5 out of 5 stars

Spring Box were fabulous. Friendly, helpful and extremely professional, they delivered and installed a very heavy marble table quickly and with great skill. Big thanks to the team: Dan, Peter, Szabi,... See more

Rated 5 out of 5 stars

Dan and Ljubi were exceptional. They arrived on time, waited patiently for my arrival, and went above and beyond to support the installation. They handled every product with great care and professiona... See more

Rated 5 out of 5 stars

Springbox delivered an absolutely outstanding service from start to finish. We’ve worked with them in the past, and once again they handled multiple furniture trips to our property with extreme ca... See more


Company details

  1. Interior Construction Contractor
  2. Delivery Service
  3. Interior Fitting Contractor
  4. Shipping Company
  5. Storage Facility

Written by the company

FF&E Installations Experts. We specialise in storing, delivering and installing furniture for interior designers and furniture companies. We offer a one stop shop service for everything FF&E with 100% accountability for our work or your money back. We are based in London and use a modern tech to keep our clients u to date on all their goods that we receive for them. Our furniture installations team are highly skilled professionals who come recommended by many client’s base in the DCCH. We offer services such as: receiving, storage, deliveries, furniture assembly, removal of packaging, hanging wall art and mirrors, fixing headboards, installing big and heavy furniture, supply electricians, quality checking, live inventory management and accountable service that’s backed up with customer satisfaction. Our three main sectors we service are to interior designers, furniture companies and kitchen companies. We also provide services such as residential storage and house removals for existing and previous customers. We’ll take delivery of the items at our warehouse, track all items in our live inventory (which you have access to in real-time), check for quality and send you photographic evidence of anything that’s damaged. Then we’ll pack everything up safely for storage where it’s fully protected by 24-hour alarm systems and CCTV monitoring. When you’re installing your project, we’ll deliver all items to you, assemble any furniture, put up artwork and offer a full white glove service. Our FF&E solution means that anytime you have a big project on we can handle everything on your behalf keeping you updated along the way with simple automation tools we share with you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

156 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Great job

Great job - many thx!

Alan.

September 10, 2021
Spring Box London logo

Reply from Spring Box London

Hello.
We are sorry for the late response but just wanted to thank you so much for taking the time to leave us a 5 star rating - We are so happy to hear you enjoyed your experience with us and the service provided by our team.
It is very much appreciated.
Thank you.

Rated 5 out of 5 stars

Excellent

Very fast, efficient and helpful. A job well done.

September 10, 2021
Spring Box London logo

Reply from Spring Box London

Hello!
We are sorry for the late response but just wanted to thank you so much for taking the time to leave us a 5 star rating - We are so happy to hear you enjoyed your experience with us and the service provided by our team.
It is very much appreciated.
Thank you.

Rated 5 out of 5 stars

Big thanks to Team Spring Box

Big thanks to Team Spring Box! Incredible bespoke service moving us from Kingston to Streatham with 4 flights of narrow stairs! Super punctual and friendly movers promptly arrived at 8am. Went above and beyond to ensure our things were protected. Everything was unloaded into our new house, before we even arrived ourselves. Would highly recommended this team if you want to take the stress out of moving!

September 10, 2021
Spring Box London logo

Reply from Spring Box London

Hello Courtney.
We are sorry for the late response but just wanted to thank you so much for taking the time to leave us a 5 star rating - We are so happy to hear you enjoyed your experience with us and the service provided by our team.
We always aim to take the stress out of moving for you!
It is very much appreciated.
Thank you.

Rated 5 out of 5 stars

Fantastic service, friendly and efficient team.

We are a family of 4 who have moved a number of times over the past 5 years.
Right from the outset we were hugely impressed by Springbox. Kyle came through and provided a competitive quote and immediately any sense of apprehension about the upcoming move was taken away by his professional and reassuring nature.
The service throughout has been absolutely first class. On the days of the move we had Michael and his team. They were punctual, polite, friendly and extremely efficient and hard working.
The move was completed without any fuss, damage or stress.
I cannot recommend Springbox enough, they're fantastic.

October 30, 2020
Unprompted review
Spring Box London logo

Reply from Spring Box London

Hello!
We are sorry for the late response but just wanted to thank you so much for taking the time to leave us a 5 star rating - We are so happy to hear you enjoyed your experience with our service and that we were able to take the stress out of moving for you.
It is very much appreciated.
Thank you.

Rated 5 out of 5 stars

Really incredible service

Really incredible service. They did a huge job for me last minute (just before lockdown) and went out of their way to help me.
Plus they took 2 days to do the job when every other company had said it would be 3 days (with the same amount of staff).
Two of my friends recommended them and we have been so impressed. they even offered to pick something up from a shop before shipping over to us. So happy our friends recommended!!

October 28, 2020
Unprompted review
Rated 5 out of 5 stars

Spring Box superb

Kyle Tucker and his team made a stressful move SO easy. I cannot recommend them highly enough. Team were brilliant, professional, quick and Spring Box are super competitive price wise. Would use them again and again anytime.

October 26, 2020
Unprompted review
Spring Box London logo

Reply from Spring Box London

Hello Amanda.
We are sorry for the late response but just wanted to thank you so much for taking the time to leave us a 5 star rating - We are so happy to hear you enjoyed your experience with our service and that we were able to take the stress out of moving for you.
It is very much appreciated.
Thank you.

Rated 5 out of 5 stars

Brilliant

Brilliant
Professional
Kind
Generous
Superbly Competent
Super fast
Understanding

Amazing team of the very best of movers. Move from Chelsea to Knightsbridge. Because of them it was seamless.

Thank you.

October 26, 2020
Unprompted review
Spring Box London logo

Reply from Spring Box London

Hello Pavani.
We are sorry for the late response but just wanted to thank you so much for taking the time to leave us a 5 star rating - We are so happy to hear you enjoyed your experience with us and the service provided by our team.
It is very much appreciated.
Thank you.

Rated 5 out of 5 stars

Moved us from London to rural wales

Moved us from London to rural wales! Responses advice was so efficient. The execution on the day was seamless

Would highly recommend

October 26, 2020
Unprompted review
Spring Box London logo

Reply from Spring Box London

Hello Dai.
We are sorry for the late response but just wanted to thank you so much for taking the time to leave us a 5 star rating - We are so happy to hear you enjoyed your experience with us and the service provided by our team.
It is very much appreciated.
Thank you.

Rated 5 out of 5 stars

The best removal company I have used!

Spring box is going to be a hard removals company to beat for service, organisation, price, communication and most importantly the safe delivery of the goods being moved. The guys are not only polite, friendly and professional but they also work at a phenomenal speed and take all the stress out of the moving experience.
My only regret is not having them pack it up in the first place and unpack it on the other side! Outstanding service and would highly recommend!

October 19, 2020
Unprompted review
Spring Box London logo

Reply from Spring Box London

Hello Laura.
We are sorry for the late response but just wanted to thank you so much for taking the time to leave us a 5 star rating - We are so happy to hear you enjoyed your experience with us and the service provided by our team.
We always aim to take the stress out of moving for you!
It is very much appreciated.
Thank you.

Rated 5 out of 5 stars

Fantastic service

Fantastic service! These guys are just great to deal with.... reliable, professional, good value, polite, careful and fast!!! They make an otherwise potentially stressful day, stress free. Cannot recommend them highly enough!

August 27, 2020
Unprompted review
Spring Box London logo

Reply from Spring Box London

Hello!
We are sorry for the late response but just wanted to thank you so much for taking the time to leave us a 5 star rating - We are so happy to hear you enjoyed your experience with our service and that we were able to take the stress out of moving for you.
It is very much appreciated.
Thank you.

Rated 5 out of 5 stars

I cant speak highly enough of kyle and…

I cant speak highly enough of kyle and the team. Friendly professional efficient. They moved us on the hottest day if the year and it couldn't have gone smoother.

August 17, 2020
Unprompted review
Spring Box London logo

Reply from Spring Box London

Hello Tom.
We are sorry for the late response but just wanted to thank you so much for taking the time to leave us a 5 star rating - We are so happy to hear you enjoyed your experience with us and the service provided by our team.
It is very much appreciated.
Thank you.

Rated 5 out of 5 stars

Great! Made our move painless.

Really can’t fault these guys. Turned up bang on time, impeccably mannered, and took great care of our things. It made a big day a lot less stressful. I can’t recommend them enough.

July 5, 2020
Unprompted review
Spring Box London logo

Reply from Spring Box London

Hello Ewa.
We are sorry for the late response but just wanted to thank you so much for taking the time to leave us a 5 star rating - We are so happy to hear you enjoyed your experience with our service and that we were able to take the stress out of moving for you.
It is very much appreciated.
Thank you.

Rated 5 out of 5 stars

From the start the communication with…

From the start the communication with Sprinbox was excellent. I would highly recommend this moving company. On the moving day, they went above and beyond to serve all our needs. Fitting more than expected into the van.
Both guys were cheerful & helpful. They also had great knowledge of moving heavy furniture like my Grandmother's piano!
Highly recommend :)

June 29, 2020
Unprompted review
Spring Box London logo

Reply from Spring Box London

Hello Beverley.
We are sorry for the late response but just wanted to thank you so much for taking the time to leave us a 5 star rating - We are so happy to hear you enjoyed your experience with us and the service provided by our team.
It is very much appreciated.
Thank you.

Rated 5 out of 5 stars

Excellent service

Excellent service. Very laid back and easy booking. Would definitely use them again.

June 10, 2020
Unprompted review
Spring Box London logo

Reply from Spring Box London

Thank you Jill

Rated 5 out of 5 stars

Second experience, and cannot recommend them enough!

This is the second time I have used SpringBox. Brilliant service, on time and professional. Thank you for making what is usually quite a stressful experience, a pleasure. Keep up the great work Kyle and the team!

June 1, 2020
Unprompted review
Spring Box London logo

Reply from Spring Box London

Hello!
We are sorry for the late response but just wanted to thank you so much for taking the time to leave us a 5 star rating - We are so happy to hear you enjoyed your experience with our service and that we were able to take the stress out of moving for you.
It is very much appreciated.
Thank you.

Rated 5 out of 5 stars

Great team - highly recommended

Spring Box have now helped to move us on a couple of occasions. Each time they have been very professional and thorough with the packing of our possessions, dealing with logistics throughout the move, and their flexibility to ensure you’re given the best start in your new home. I‘ve highly recommended their services to family and friends embarking on this process - they definitely help to take a lot of the stress out of the moving process.

April 27, 2020
Unprompted review
Spring Box London logo

Reply from Spring Box London

Hello Nick.
We are sorry for the late response but just wanted to thank you so much for taking the time to leave us a 5 star rating - We are so happy to hear you enjoyed your experience with our service and that we were able to take the stress out of moving for you.
It is very much appreciated.
Thank you.

Rated 5 out of 5 stars

Spring Box is a very professional…

Spring Box is a very professional moving company, I was impressed how quick they plan and come up with a great strategy to get your house moved to a high standard.
Highly recommend Spring Box to do your move for you.
Professional team, and great communication skills.

March 28, 2020
Unprompted review
Spring Box London logo

Reply from Spring Box London

Hello Tim.
We are sorry for the late response but just wanted to thank you so much for taking the time to leave us a 5 star rating - We are so happy to hear you enjoyed your experience with us and the service provided for your house move.
It is very much appreciated.
Thank you.

Rated 5 out of 5 stars

Service during Coronavirus crisis

Hi Kyle,

Just a short note to say we very much appreciated the fine efforts of your three colleagues yesterday in their removal work both in Frimley and Farnham. They were both very professional and polite and took due care in keeping us isolated and safe. You have a very good team working for your company.

Thanks again.

Best regards
Peter

March 28, 2020
Unprompted review
Spring Box London logo

Reply from Spring Box London

Hello Peter.
We are sorry for the late response but just wanted to thank you so much for taking the time to leave us a 5 star rating - We are so happy to hear you enjoyed your experience with us and that our team did a great job. We have passed your kind words on to our team so that they may continue to do the great work they do!
It is very much appreciated.
Thank you.

Rated 5 out of 5 stars

Excellent Service!

Excellent Service!

Spring Box helped receive my various items into storage, check them and deliver them to my flat on a Saturday. Their two man team who came to deliver and unpack were great, very friendly and efficient, and also helped me assemble some items and hang mirrors, etc.. A few items which were delivered to Spring Box were damaged after it was checked and they helped liaise with the vendors to arrange for exchanges / returns. Excellent service overall. Kyle was also easy to communicate with and was always flexible when I needed help with extra requests. I would highly recommend Spring Box's services. Thank you!

March 25, 2020
Unprompted review
Spring Box London logo

Reply from Spring Box London

Hello Cynthia.
We are sorry for the late response but just wanted to thank you so much for taking the time to leave us a 5 star rating - We are so happy to hear you enjoyed your experience with us and that we provided excellent service.
It is very much appreciated.
Thank you.

Rated 5 out of 5 stars

Best Central London experience yet

I was really nervous about this move because access was difficult and the area is so busy but thankfully the guys took it all in their stride and got on with the job so efficiently, carefully and with positivity (that was most appreciated). Everything arrived at the destination safely and in perfect order, and the team was courteous and professional with everyone encountered along the way. Thank you so much.

March 5, 2020
Unprompted review
Spring Box London logo

Reply from Spring Box London

Hello Katie.
We are sorry for the late response but just wanted to thank you so much for taking the time to leave us a 5 star rating - We are so happy to hear you enjoyed your experience with our service and that we were able to take the stress out of moving for you.
It is very much appreciated.
Thank you.

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