Spring Box London Reviews 156

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and helpfulness, often highlighting their polite and respectful demeanor during installations and deliveries. The service provided is frequently described as outstanding, with many appreciating the careful attention to detail and the stress-free process, even with challenging tasks like heavy furniture or missing parts. Reviewers also consistently commend the delivery service for its punctuality and speed, noting that teams arrive on time and complete tasks efficiently while handling goods with great care. Many people express their intention to continue working with the company, citing their reliability and the exceptional support provided for various furniture and moving needs.

What people talk about most

Staff

Consumers find staff to be exceptionally positive, consistently praising their professionalism, efficiency,... See more

Service

Reviewers consistently express satisfaction with the service, highlighting the team's professionalism,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service, very helpful and on time. Dan, Szabi, Ljuby, Alex, Peter and Tristan helped us install our project and were very quick and efficient and made our lives much easier by answering qu... See more

Rated 5 out of 5 stars

Spring Box were fabulous. Friendly, helpful and extremely professional, they delivered and installed a very heavy marble table quickly and with great skill. Big thanks to the team: Dan, Peter, Szabi,... See more

Rated 5 out of 5 stars

Dan and Ljubi were exceptional. They arrived on time, waited patiently for my arrival, and went above and beyond to support the installation. They handled every product with great care and professiona... See more

Rated 5 out of 5 stars

Springbox delivered an absolutely outstanding service from start to finish. We’ve worked with them in the past, and once again they handled multiple furniture trips to our property with extreme ca... See more


Company details

  1. Interior Construction Contractor
  2. Delivery Service
  3. Interior Fitting Contractor
  4. Shipping Company
  5. Storage Facility

Written by the company

FF&E Installations Experts. We specialise in storing, delivering and installing furniture for interior designers and furniture companies. We offer a one stop shop service for everything FF&E with 100% accountability for our work or your money back. We are based in London and use a modern tech to keep our clients u to date on all their goods that we receive for them. Our furniture installations team are highly skilled professionals who come recommended by many client’s base in the DCCH. We offer services such as: receiving, storage, deliveries, furniture assembly, removal of packaging, hanging wall art and mirrors, fixing headboards, installing big and heavy furniture, supply electricians, quality checking, live inventory management and accountable service that’s backed up with customer satisfaction. Our three main sectors we service are to interior designers, furniture companies and kitchen companies. We also provide services such as residential storage and house removals for existing and previous customers. We’ll take delivery of the items at our warehouse, track all items in our live inventory (which you have access to in real-time), check for quality and send you photographic evidence of anything that’s damaged. Then we’ll pack everything up safely for storage where it’s fully protected by 24-hour alarm systems and CCTV monitoring. When you’re installing your project, we’ll deliver all items to you, assemble any furniture, put up artwork and offer a full white glove service. Our FF&E solution means that anytime you have a big project on we can handle everything on your behalf keeping you updated along the way with simple automation tools we share with you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

156 reviews

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Rated 5 out of 5 stars

Could not recommend Springbox more

Could not recommend Springbox more, they provided an excellent service for all aspects of our move. The team were efficient and friendly and totally took the stress out of moving.

February 9, 2020
Unprompted review
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Reply from Spring Box London

Hello Adam.
We are sorry for the late response but just wanted to thank you so much for taking the time to leave us a 5 star rating - We are so happy to hear you enjoyed your experience with our service and that we were able to take the stress out of moving for you.
It is very much appreciated.
Thank you.

Rated 5 out of 5 stars

Stress free move!

Springbox did a great job with my move, and took care of some items that needed to be taken to the recycling centre for me, which took a huge weight off my shoulders. Would definitely use them again!

November 30, 2019
Unprompted review
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Reply from Spring Box London

Hi Ellen

We wanted to thank you for leaving us such a great review about our services when we helped you move from Clapham to Streatham. We so glad that we were able to help with the rubbish too and that it made such a big difference for your job too.

We also wanted to wish you a Merry Christmas from all the guys at Spring Box and we wish you many memories in your new home.

Rated 5 out of 5 stars

I have used Spring Box twice to move

I have used Spring Box twice to move. I take my hat off to their staff as they had to move 31 assorted very large, heavy boxes up and down 2 flights of stairs. No time was wasted with my move. Their service is reliable, the staff are professional, polite and efficient. I would highly recommend Spring Box.

November 29, 2019
Unprompted review
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Reply from Spring Box London

Hi Tracy

We wanted to thank you for leaving us such a great review about our services when we helped you move from out of the shipping container that came from RSA to London. The steps are never a problem for our strong men at Spring Box but thank you for your kind words.

We also wanted to wish you a Merry Christmas from all the guys at Spring Box and we wish you many memories in your new home.

Rated 5 out of 5 stars

Thanks Springbox for taking the stress…

Thanks Springbox for taking the stress out moving house. Tucker’s guys packed up our house, moved some of it a temporary address and took the rest into storage. Come the day we finally completed our storage was delivered safely to our new home. Everything went smoothly, and very efficiently. Very pleased.

November 24, 2019
Unprompted review
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Reply from Spring Box London

Hi Liz

We wanted to thank you for leaving us such a great review about our services when we helped you move into storage and then back into your new home in Kingston. We are pleased we were able to get you in before Christmas and hope that the new home provides many fun times with the kids in the big back garden you now have.

We also wanted to wish you a Merry Christmas from all the guys at Spring Box and we wish you many memories in your new home.

Rated 5 out of 5 stars

Spring Box did a fantastic job helping…

Spring Box did a fantastic job helping me, my wife, and 6 week old baby girl move from SW to SE London. They really went the extra mile to ensure our stuff was quickly and securely packed up, and that our move went as smoothly as it possibly could.
We all ended up sitting outside our new home unable to get in for over 2 hours whilst solicitors messed about with transferring funds between one another, and despite that the Spring box team didn't grumble, offered good advice and waived the hourly fee they were supposed to charge for going past the agreed job cut-off point.
Nothing was broken (literally no damage to anything we moved), Spring box provided the additional packing stuff we ended up needing free of charge, the guys were genuinely a pleasure to deal with, I will use them again, and would highly recommend!

November 19, 2019
Unprompted review
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Reply from Spring Box London

Hi Jamie

We wanted to thank you for leaving us such a great review about our services when we helped you move from SW to SE London this year. You were honestly the best clients to work for and we couldn't have been more grateful for your recommendation to your neighbours and for being so kind to lend a helping hand during the job too. The delays happen sometimes but I am glad it all worked out for you in the end.

We also wanted to wish you a Merry Christmas from all the guys at Spring Box and we wish you many memories in your new home.

Rated 5 out of 5 stars

Springbox Saved the Day!

The team at Springbox jumped in and saved us on short notice when we were faced with a tough situation having to leave our house due to building work going wrong. Price was more than reasonable and the team got the job done quickly. Springbox also supplied us with storage and moved our furniture back in without a hitch! Thanks very much. An otherwise tough situation was resolved in no time!

November 14, 2019
Unprompted review
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Reply from Spring Box London

Hi Nic

We wanted to thank you for leaving us such a great review about our services when we helped you move into your new home from whilst your stored your goods during your home renovation. We glad we could help at such last minute and was able to provide a simple solution to your problem.

We also wanted to wish you a Merry Christmas from all the guys at Spring Box and we wish you many memories in your new home.

Rated 5 out of 5 stars

Fantastic

Fantastic - wouldn't hesitate to use Spring Box again - we used both their removal and storage services.

November 13, 2019
Unprompted review
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Reply from Spring Box London

Hi Paul

Merry Christmas to you and your family.
We wanted to thank you for leaving us such a great review about our services when we helped you move into your new home in Balham this year. We hope you, Georgie and the little one have many memories in your new home to come and that you have a great 2020.

Rated 5 out of 5 stars

Springbox - Best movers in town!

We recently used Springbox to move us from Balham to South Bucks and Tucker and team were 1st class throughout, right from the initial enquiry phone call to picking up the last of our empty boxes after we'd been successfully packed and moved by Mike & Co. We've used a few packers and movers in our time but none as courteous, careful, cool, calm and collective as this lot to keep us as a family of 5 on the right path. Tru professionals.....

October 22, 2019
Unprompted review
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Reply from Spring Box London

Hi Colin

We wanted to thank you for leaving us such a great review about our services when we helped you move into your new home from Balham to South Bucks this year. Mike & the boys really enjoyed doing your job and we are all happy that your job went as planned, smooth and painless.

We also wanted to wish you a Merry Christmas from all the guys at Spring Box and we wish you many memories in your new home.

Rated 5 out of 5 stars

Epitome of excellence

Springbox is quite simply the epitome of perfection! Kyle and his team helped me move into my temporary accommodation and then into my new place with ease.

What is ALWAYS a highly stressful situation was made all the more easy with the professional service and accommodating nature of Kyle and his staff.

This is the third time that Springbox have moved me and I would highly recommend the service!

Thanks Springbox

August 8, 2019
Unprompted review
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Reply from Spring Box London

Hi Ashley

We wanted to thank you for leaving us such a great review about our services when we helped you move into your new home during the summer this year. We glad we achieved taking the stress out of your move and that we you were able to experience our professionalism too.

We wish you a merry Christmas from all the guys at Spring Box. May the new year bring you many memories in your new home.

Rated 5 out of 5 stars

WELL DONE TEAM!

This is not my first move using Springbox.
1st time round I never had the opportunity to say thank you with a golden review but this time round I do.

WELL DONE TEAM!
I hope I will not need your assistance anytime soon. But the day will come around again and I will be in touch AGAIN.

Thank you Springbox.

July 24, 2019
Unprompted review
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Reply from Spring Box London

Hi Sven

We wanted to thank you for leaving us such a great review when we helped you move into your new home in Clapham South.

We wish you a merry Christmas from all the guys at Spring Box. May the new year bring many memories for you in your new home.

Rated 5 out of 5 stars

House moves can be a stressful event

House moves can be a stressful event, Kyle and his team made our move the easiest I have ever done.

Customer care is important to me and these guys really go the extra mile like meeting us two weeks before to drop boxes and bubble wrap off. To the care they took with my possessions while moving was really amazing.

Would not use anyone else again after my great experience.

July 22, 2019
Unprompted review
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Reply from Spring Box London

Hi Wesley

We wanted to thank you for leaving us such a great review about our service when we helped you move into your new home in Clapham. We happy you had such a good experience and we look forward to working together more in the future.

We wish you a merry Christmas from all the guys at Spring Box. May the new year bring many memories for you in your new home.

#housemoveclapham
#claphamstorage

Rated 5 out of 5 stars

I needed help with storage for 2 months…

I needed storage for 2 months as I was going away between moving flats.

Such an easy process with Kyle & the team from the first moment I contacted them, informing me of the process, pick up and payment.

The value for storage is insane and much easier process than when I have used some of the 'other' local storage companies where the hidden fees rack up and are substantial.

Turned up and Kyle picked up every item and loaded the truck within 5 minutes and for retrieving the storage they returned and unloaded with just 3 days notice.

Outstanding service and friendly manner goes a long way when handling all your possesions!

July 2, 2019
Unprompted review
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Reply from Spring Box London

Hi James

We wanted to thank you for leaving us such a great review when we helped you move into storage this year. Your detailing about our service is always a great help to our customers so we couldn't be more grateful.

We wish you a merry christmas from all the guys at Spring Box. May the new year bring many memories for you in your new home.

Rated 5 out of 5 stars

Efficient and effective. A pleasure to deal with

The quote from Tucker was clear and very reasonable. A pleasure to deal with.

On moving day, Sabbi and Michael were very polite and considerate. They took so much care not to damage either our furniture or the the houses themselves. They worked incredibly hard without grumbling and made sure we were satisfied with everything before leaving.

Best. Movers. Ever.

Well done Spring Box

June 5, 2019
Unprompted review
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Reply from Spring Box London

Hi Alex

We wanted to thank you for leaving us such a great review when we helped you move in East Molesey this year. I am glad you were happy with Mike & Sabbi, they really are the such a good example of great workers we have at Spring Box and we glad they demonstrated that to you on your move.

We wish you a merry christmas from all the guys at Spring Box. May you have many new memories to come in the new year.

Rated 5 out of 5 stars

Took the stress of moving away

Tucker and the team did a fantastic job moving us. We took advantage of the packing service and it was well worth it. Everything was packed up really safely and securely (not one breakage) and it took the team a fraction of the time it would have taken us. It also took away all the stress of having to do it ourselves and the dismantling and reassembly of our furniture meant we had somewhere to eat and sleep from our first night in the new house.

We found the team to be professional, friendly and really competitively priced. We’d definitely use them again in the future and have already recommended them to friends and family members moving over the next couple of months.

May 30, 2019
Unprompted review
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Reply from Spring Box London

Thank you Jo for the kind words. Glad we could help you and your family with your move. I hope we have left a lasting impression. Thanks

Rated 5 out of 5 stars

These guys are the best you'll find

These guys are the best you'll find. They moved us into our 4 bedroom house in a day including dismantling and reassembling all of our furniture. They are friendly, trustworthy and so hard working. They even managed to move our piano from our second floor flat without a scratch. We would highly recommend Tucker and his team!

January 10, 2019
Unprompted review
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Reply from Spring Box London

Hi Greg
Thank you so much for the great words you left here. It really does make so worth doing our job knowing our customers rate us so much.

Rated 5 out of 5 stars

Springbox were great

Springbox were awesome! They worked with us on a very quick turn around and made the process a lot easier. Tucker and his team were all super friendly and so helpful. They also undercut alot of either quotes I received. I would not hesitate to use or recommend Springbox in the future. Thanks guys!

November 12, 2018
Unprompted review
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Reply from Spring Box London

Thank you Astrid. It was great to work on your office move and project with you. Wish you all the best with your new soundproof room.

Rated 5 out of 5 stars

Why everyone should use Springbox

We had used Springbox for a previous move and were very impressed by the personal service offered. We had also recommended Springbox to a number of friends who were similarly pleased by the service provided. So, when it came time to move again there was no reason to get quotes as Springbox is invariably cheaper than its competitors and offers a better service. We had to change the moving date three times and Tucker accommodated our problems with consummate ease. His team are great guys to work with, They are skilled and competent and they reflect the modus operandi of Tucker himself which is to put the customer front and centre in all respects. Okay, as a good South African he supports the Springboks but you can't have everything!!

November 7, 2018
Unprompted review
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Reply from Spring Box London

Hi John
Thank you for the very kind words you have left here. It really makes us come work for more knowing our customers think of us such as you have. We highly regard your move each and every time , as we do with all our customers. Thank you for again for these amazing words!

Rated 5 out of 5 stars

Exceptional Service

Tucker and his team helped us with our small office move. Tucker was very helpful and guided us through the entire process. We had a hiccup, caused by late delivery of furniture, which meant we had to rearrange our move at very late notice. Tucker was incredibly accommodating rescheduling the move for us and kindly offered various solutions to try and mitigate the issues we faced even though the late delivery was nothing to do with them.
His team are very professional and do a great job. The move was completed very quickly and the whole process was painless.

October 24, 2018
Unprompted review
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Reply from Spring Box London

Hi Amanda
Thank you for leaving great feedback for us. We glad that we could help with the curve ball and that we were able to easily adjust to the situation. We hope you enjoy the new office and glad we could be of great assistance this time.

Rated 5 out of 5 stars

Swift and stress free

Swift and stress free, we had a great moving experience with Springbox. Moved our entire house, handled special requests (like removing our favourite chandeliers and some leftovers from previous owner) and they were there at our new place ready before we were! Great service, definitely use again. Thanks Tucker and crew.

October 16, 2018
Unprompted review
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Reply from Spring Box London

Hi Adan
Thank you for your detailed feedback. It really does help. We glad we could help in all services required on your move and that delivered you to your new home so smoothly and effectively. Thanks again for the feedback.

Rated 5 out of 5 stars

Professional, speedy and trustworthy

Professional, speedy and trustworthy, I would definitely recommend Tucker and his team above any of the bigger names you might know. Moved our 4 bed house out of London in surrey in just 2 days. Everything very carefully packed, not a single thing damaged. And a friendly, approachable bunch of people which is great when you spend 2 days together!
Thanks again Tucker + team
Angus

October 9, 2018
Unprompted review
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Reply from Spring Box London

Hi Angus
Thank you for leaving such great feedback. The team on the road love hearing this and are always passionate about getting on well with our customers on their moves as it is such an important time for them. Hope you settled in well and that you enjoy the new bigger garden you have.

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