Spring Box London Reviews 156

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and helpfulness, often highlighting their polite and respectful demeanor during installations and deliveries. The service provided is frequently described as outstanding, with many appreciating the careful attention to detail and the stress-free process, even with challenging tasks like heavy furniture or missing parts. Reviewers also consistently commend the delivery service for its punctuality and speed, noting that teams arrive on time and complete tasks efficiently while handling goods with great care. Many people express their intention to continue working with the company, citing their reliability and the exceptional support provided for various furniture and moving needs.

What people talk about most

Staff

Consumers find staff to be exceptionally positive, consistently praising their professionalism, efficiency,... See more

Service

Reviewers consistently express satisfaction with the service, highlighting the team's professionalism,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service, very helpful and on time. Dan, Szabi, Ljuby, Alex, Peter and Tristan helped us install our project and were very quick and efficient and made our lives much easier by answering qu... See more

Rated 5 out of 5 stars

Spring Box were fabulous. Friendly, helpful and extremely professional, they delivered and installed a very heavy marble table quickly and with great skill. Big thanks to the team: Dan, Peter, Szabi,... See more

Rated 5 out of 5 stars

Dan and Ljubi were exceptional. They arrived on time, waited patiently for my arrival, and went above and beyond to support the installation. They handled every product with great care and professiona... See more

Rated 5 out of 5 stars

Springbox delivered an absolutely outstanding service from start to finish. We’ve worked with them in the past, and once again they handled multiple furniture trips to our property with extreme ca... See more


Company details

  1. Interior Construction Contractor
  2. Delivery Service
  3. Interior Fitting Contractor
  4. Shipping Company
  5. Storage Facility

Written by the company

FF&E Installations Experts. We specialise in storing, delivering and installing furniture for interior designers and furniture companies. We offer a one stop shop service for everything FF&E with 100% accountability for our work or your money back. We are based in London and use a modern tech to keep our clients u to date on all their goods that we receive for them. Our furniture installations team are highly skilled professionals who come recommended by many client’s base in the DCCH. We offer services such as: receiving, storage, deliveries, furniture assembly, removal of packaging, hanging wall art and mirrors, fixing headboards, installing big and heavy furniture, supply electricians, quality checking, live inventory management and accountable service that’s backed up with customer satisfaction. Our three main sectors we service are to interior designers, furniture companies and kitchen companies. We also provide services such as residential storage and house removals for existing and previous customers. We’ll take delivery of the items at our warehouse, track all items in our live inventory (which you have access to in real-time), check for quality and send you photographic evidence of anything that’s damaged. Then we’ll pack everything up safely for storage where it’s fully protected by 24-hour alarm systems and CCTV monitoring. When you’re installing your project, we’ll deliver all items to you, assemble any furniture, put up artwork and offer a full white glove service. Our FF&E solution means that anytime you have a big project on we can handle everything on your behalf keeping you updated along the way with simple automation tools we share with you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

156 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 stars for Spring Box!

Excellent service - cannot recommend these guys enough. Super professional, friendly and able to take on any issues that arose during my move. Will definitely use them again.

January 22, 2018
Unprompted review
Spring Box London logo

Reply from Spring Box London

Hi Rowena, I just want to say a big thank you for you kind words. It really does go a long way and we just so glad that we can help people looking for house moves be able to have a tress free environment. Kind Regards, Tucker

Rated 5 out of 5 stars

Made my house move a breeze

Outstanding service and value for my recent house move. Kyle and his team were thoroughly professional and all round great guys. I'll be recommending Springbox to all my friends and family!

5*

January 22, 2018
Unprompted review
Spring Box London logo

Reply from Spring Box London

Hi Marc, sorry for the late response but just wanted to reach out and say thank you for your kind words. It means a lot and goes a long way. Thank you

Rated 5 out of 5 stars

Outstanding

I had the absolute pleasure of having the guys from Spring Box move my house for me. They were exceptionally well mannered and took care of all my belongings, without any damages or breakages. Would definitely recommend them to friends and family without a doubt.

January 21, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Highly Recommended. All our belongings moved safely and efficiently. Big thanks to your friendly team, we would definitely use Springbox again

January 21, 2018
Unprompted review
Rated 5 out of 5 stars

Loved this service! Stressfree removal!

Loved this service! I only had one big bedroom to move but I was treated like a valued customer. All my belonging were packed with care and diligence! The move was effortless and quick, took all the stress out of moving away and at a reasonable rate!! Big thanks to your friendly team! Will be using this service again 100%

January 21, 2018
Unprompted review
Spring Box London logo

Reply from Spring Box London

Hi Laura, sorry for the late response but just wanted to reach out and say thank you for your kind words. It means a lot and goes a long way. Thank you

Rated 5 out of 5 stars

Excellent service, five stars!!

Kyle and his team have always been excellent, very professional listened to our needs and gave us great advice. I have used Springbox twice now and referred them to a lot of family and friends.

January 21, 2018
Unprompted review
Rated 5 out of 5 stars

House move

We found SPRING BOX team friendly, knowlegeable, professional and efficient. Thanks guys

January 20, 2018
Unprompted review
Spring Box London logo

Reply from Spring Box London

Hi Ben, I just want to say a big thank you for you kind words. It really does go a long way and we just so glad that we can help people looking for house moves be able to give you a professional house move with a friendly service. Kind Regards, Tucker

Rated 5 out of 5 stars

Amazing from start to finish.

Really professional, friendly and reliable from start to finish. Packing up a house is always daunting but these guys made it stress free from the word go! Will definitely be using again for any office or house moves.

January 20, 2018
Unprompted review
Spring Box London logo

Reply from Spring Box London

Hi Kerry, sorry for the late response but just wanted to reach out and say thank you for your kind words. It means a lot and goes a long way. Thank you

Rated 5 out of 5 stars

Reliable, fantastic service!

So helpful, polite and trustworthy! I would definitely recommend using them for your move!

January 20, 2018
Unprompted review
Spring Box London logo

Reply from Spring Box London

Hi Mel, I just want to say a big thank you for you kind words. It really does go a long way and we just so glad that we can help people looking for house moves be able to have a tress free environment. Kind Regards, Tucker

Rated 5 out of 5 stars

Spring Box was a great choice for my move.

I booked Kyle and his team to pack up my home of over 20 years, to transport my belongings to my new house and to unpack. They were careful with the packing and there were no breakages. Punctuality and efficiency were excellent, and, importantly, I found it easy to talk to every member of the team when I wanted to direct the placement of particular items.
I have recommended Spring Box to friends for their moves and they have been as pleased as I have been.

October 16, 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look