Spring Box London Reviews 156

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and helpfulness, often highlighting their polite and respectful demeanor during installations and deliveries. The service provided is frequently described as outstanding, with many appreciating the careful attention to detail and the stress-free process, even with challenging tasks like heavy furniture or missing parts. Reviewers also consistently commend the delivery service for its punctuality and speed, noting that teams arrive on time and complete tasks efficiently while handling goods with great care. Many people express their intention to continue working with the company, citing their reliability and the exceptional support provided for various furniture and moving needs.

What people talk about most

Staff

Consumers find staff to be exceptionally positive, consistently praising their professionalism, efficiency,... See more

Service

Reviewers consistently express satisfaction with the service, highlighting the team's professionalism,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service, very helpful and on time. Dan, Szabi, Ljuby, Alex, Peter and Tristan helped us install our project and were very quick and efficient and made our lives much easier by answering qu... See more

Rated 5 out of 5 stars

Spring Box were fabulous. Friendly, helpful and extremely professional, they delivered and installed a very heavy marble table quickly and with great skill. Big thanks to the team: Dan, Peter, Szabi,... See more

Rated 5 out of 5 stars

Dan and Ljubi were exceptional. They arrived on time, waited patiently for my arrival, and went above and beyond to support the installation. They handled every product with great care and professiona... See more

Rated 5 out of 5 stars

Springbox delivered an absolutely outstanding service from start to finish. We’ve worked with them in the past, and once again they handled multiple furniture trips to our property with extreme ca... See more


Company details

  1. Interior Construction Contractor
  2. Delivery Service
  3. Interior Fitting Contractor
  4. Shipping Company
  5. Storage Facility

Written by the company

FF&E Installations Experts. We specialise in storing, delivering and installing furniture for interior designers and furniture companies. We offer a one stop shop service for everything FF&E with 100% accountability for our work or your money back. We are based in London and use a modern tech to keep our clients u to date on all their goods that we receive for them. Our furniture installations team are highly skilled professionals who come recommended by many client’s base in the DCCH. We offer services such as: receiving, storage, deliveries, furniture assembly, removal of packaging, hanging wall art and mirrors, fixing headboards, installing big and heavy furniture, supply electricians, quality checking, live inventory management and accountable service that’s backed up with customer satisfaction. Our three main sectors we service are to interior designers, furniture companies and kitchen companies. We also provide services such as residential storage and house removals for existing and previous customers. We’ll take delivery of the items at our warehouse, track all items in our live inventory (which you have access to in real-time), check for quality and send you photographic evidence of anything that’s damaged. Then we’ll pack everything up safely for storage where it’s fully protected by 24-hour alarm systems and CCTV monitoring. When you’re installing your project, we’ll deliver all items to you, assemble any furniture, put up artwork and offer a full white glove service. Our FF&E solution means that anytime you have a big project on we can handle everything on your behalf keeping you updated along the way with simple automation tools we share with you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

156 reviews

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Rated 5 out of 5 stars

Tucker and his team were excellent

Tucker and his team were excellent, from the first meeting through to execution and the follow up. Moving house is such a stressful thing - how wonderful to get great service from the moving company!



The guys were great, packing, moving heavy items all in good spirit and efficiently. The service to pick up all the boxes afterwards is a nice add on. All in, very happy with Spring Box, would recommend to anyone!!

October 3, 2018
Unprompted review
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Reply from Spring Box London

Thank you Anna for the kind words. We hope you and your family are enjoying the new home close to the common and that you and the kids are making good use of it.

Rated 5 out of 5 stars

Looking forward to future projects together

We have recently completed a 3 bedroom house installation with Spring Box. The project had many complexities however Kyle and the teams can do approach and clear communication helped to ensure a successful completion! We would recommend their services highly and will be looking forward to further projects together in the future.

Huge thanks from the team at My Bespoke Room

September 14, 2018
Unprompted review
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Reply from Spring Box London

Hi Claire
Thank you for the kind words. We massively appreciate it and excited to work together on more projects in the future.

Rated 5 out of 5 stars

Tucker and his team are wonderful

Tucker and his team are super-responsive, very professional, reasonably priced and a pleasure to deal with. Moving house is a traumatic experience under the best of circumstances, but Spring Box managed to take most of the stress out of it by doing everything they said they would, professionally, on time and for a very reasonable price. They came at the agreed time to measure up, they sent the quote as promised the next day, they came in on time to pack, very professionally, and to load; and they arrived at the destination on time. Unloading the van, unpacking the furniture, leaving it in the right place, and clearing out all the packing materials was completed ahead of schedule. A very happy customer, I will definitely use Tucker and Spring Box again, and can't recommend them enough.

August 17, 2018
Unprompted review
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Reply from Spring Box London

Thank you Gert for such great feedback. We massively appreciate it and glad you are so happy with the way in which we operate. It was a big move and when it was all done I was glad that it went as smoothly as expected and that you were happy with the result of a great move abroad.

Rated 5 out of 5 stars

The Springbox team were fantastic

The Springbox team were fantastic! They moved our household to Spain and kept us informed all the time. The team is friendly and helpful. Would definitely use them again.

August 14, 2018
Unprompted review
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Reply from Spring Box London

Thank you for the kind words Mariska. We hope you enjoying life in Malaga and that you have the best time spent in better weather.

Rated 5 out of 5 stars

Spring Box were fabulou!

Spring Box were fabulous! Kyle came to our house and reviewed our stuff, gave packing advice, provided packing material. On the day of the move they packed what we couldn’t, moved everything quickly and efficiently. No stress! Nothing broken! It was the best move ever! Thank you Spring Box!

August 6, 2018
Unprompted review
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Reply from Spring Box London

Thank you Mikayo for such great and kind feedback. We massively appreciate it!

Rated 5 out of 5 stars

Very good workers

Very good workers - cheerful and efficient - everything was packed quickly and safely and delivered in good condition.

July 5, 2018
Unprompted review
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Reply from Spring Box London

Hi Carol

Thank you for your kind words. I hope you settling in well in your new home.

Thanks Tucker

Rated 5 out of 5 stars

Great team

Great team, who know what they are doing. Quick efficient and a really nice bunch who take care of your things and clearly have a lot of experience in moving.

July 2, 2018
Unprompted review
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Reply from Spring Box London

Thanks for the kinds words Zach.

Rated 5 out of 5 stars

INCREDIBLE!!

INCREDIBLE!!

Best moving company I have ever used. They made a rather stressful process an absolute delight. Everyone was kind, efficient and professional. Truly impressed and HIGHLY recommended.

June 4, 2018
Unprompted review
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Reply from Spring Box London

HI Alexandra, wow what amazing words thank you. We so happy you feel this way about us. It's great to see such happy customers and is part of why we exist. Thank you for the opportunity to move you and the girls and I hope you really enjoy staying in your new and beautiful place. Thanks Tucker

Rated 5 out of 5 stars

What a team!

From the outset Kyle put our minds at ease when discussing our moving needs to our forever home! Not only was he and the team hugely professional, but they worked with such speed and precision taking great care of our home and it’s contents! They also indulged our toddler with an impromptu photo shoot and ensured I had a quiet space to nurse my new-born amongst the business of the move. We can’t thank them enough for their incredible hard work (in the rain)! Hopefully a mammoth move like this will not be in the near future, but will happily use them again when needed!

May 14, 2018
Unprompted review
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Reply from Spring Box London

Lee thank you for the amazing words you have posted about your move. It was raining during the walk to the front door, but for our clients we were happy to. This is why we work in the rain, so that we can have happy customers and create a family network among our company and customers. Hope you settling in well and please do give us a call if you need any help with anything. Thanks Tucker

Rated 5 out of 5 stars

Great service!

Great service! Our whole house used Spring Box to move, all heading in different directions. They were fast, efficient and careful with our belongings and made the day so much easier! We will definitely use them again. Highly recommended.

March 23, 2018
Unprompted review
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Reply from Spring Box London

Hi Natalie, sorry the delayed response but just wanted to say thank you for your kind words you posted about Spring Box. It goes such a long way.

Rated 5 out of 5 stars

Thank you

I can highly recommend Tucker and his team - professional and efficient, a great service at very reasonable pricing.

March 19, 2018
Unprompted review
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Reply from Spring Box London

Hi Theresa thank you for your kind and honest review. We hope you have settled in nicely by now and I hope all is going well.Thanks Sping Box

Rated 5 out of 5 stars

Best moving team - ever!

Kyle and his team at Spring Box are fantastic - I've used their service twice now to move and would highly recommend them to anyone moving house. Professional, efficient and trusted - my furniture was protect wrapped, moved with the utmost of care and safely delivered. Most stress free move ever! Thank you - you guys are great!

March 11, 2018
Unprompted review
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Reply from Spring Box London

Hi Dominique Sorry for the late response but just wanted to reach out and say thank you for your kind words. It means a lot and goes a long way. Thank you

Rated 5 out of 5 stars

Great work

Would like to say a big thank you to Kyle and the team, the professionalism and patience with my questions put my worried mind at ease. Every piece of my house moved with care and on time. Would recommend to everyone.

March 7, 2018
Unprompted review
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Reply from Spring Box London

Hi Dylan, I just want to say a big thank you for you kind words. It really does go a long way and we just so glad that we can help people looking for house moves be able to have a tress free environment. Kind Regards, Tucker

Rated 5 out of 5 stars

A big thank-you to Kyle and his team…

A big thank-you to Kyle and his team for packing and transporting my fragile artwork. You were professional and polite at all times. I will absolutely be using Spring Box again.

February 26, 2018
Unprompted review
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Reply from Spring Box London

Hello Helen.
We are sorry for the late response but just wanted to thank you so much for taking the time to leave us a 5 star rating - We are so happy to hear you enjoyed your experience with us assisting with packing and transporting your artwork.
It is very much appreciated.
Thank you.

Rated 5 out of 5 stars

Highly recommend Spring Box

Highly recommend Spring Box, we recently used them for our house move from Wandsworth to Wimbledon. Efficient, diligent and very helpful, took great care of our household goods and made the whole experience easy. We will most defiantly make use of their service again.

February 21, 2018
Unprompted review
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Reply from Spring Box London

Hi Francois, sorry for the late response but just wanted to reach out and say thank you for your kind words. It means a lot and goes a long way. Thank you

Rated 5 out of 5 stars

Awesome service and always a smile!

Awesome service and always a smile! Undoubtedly the best in the industry - trustworthy, kind, happy and hardworking... these guys know the business!

January 29, 2018
Unprompted review
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Reply from Spring Box London

Hi Kieran, sorry for the late response but just wanted to reach out and say thank you for your kind words. It means a lot and goes a long way. Thank you

Rated 5 out of 5 stars

5 Star service! Cant fault

I chose to use Spring Box London for my apartment move after doing some research and checking reviews. I found their pricing competitive and they had great flexibility on times and dates to suit around my working hours. Very professional to work with and completed the move with no hitch. Cant fault! Will recommend and will use again!

January 26, 2018
Unprompted review
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Reply from Spring Box London

Hi Hannah, I just want to say a big thank you for you kind words. It really does go a long way and we just so glad that we can help people looking for house moves be able to have a tress free environment and also be able to give you value for money by being so competitive. Kind Regards, Tucker

Rated 5 out of 5 stars

Great prompt service, very reasonable pricing!

We enquired with springbox late last year (november 2017) at very short notice as we were given the chance to complete and move home within 10days due to unforseen circumstances with the buyer. (Moved in by 15 December 2017). Kyle was very helpful, informative and professional from start to finish. As you can imagine moving house can be VERY stressful and the last thing you need to worry about is how are we actually going to move all of our belongings. With reassurance from Kyle and his team at Springbox our house move went as planned and without a single problem. The team even managed to give me a hand on the day we moved to dismantle our queen size bed as it is to big to move and carry through the house and down the stairs. (Much appreciated for that). With how quick springbox processed my enquiry and made the move happen I don't know,but I have to take my hat off to the guys on the day as well. The costing was very reasonable regarding the short notice. For all the uncertainty anyone may have trying springbox, as a new company, I would certainly highly recommend their services and be more than happy to use these guys again. Now that we are settled in our new home I believe it's good to give credit where credit is due. Thanks again guys and good luck. Alistair macdonald

January 22, 2018
Unprompted review
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Reply from Spring Box London

Hi Alistair, I just want to say a big thank you for you kind words. It really does go a long way and we just so glad that we can help people looking for house moves be able to have a tress free environment. Kind Regards, Tucker

Rated 5 out of 5 stars

Stress free

I couldn't fault their service, they were professional throughout, helpful and punctual. They made my move an easy and stress free one, I will be recommending them to friends. I t

January 22, 2018
Unprompted review
Rated 5 out of 5 stars

Great service!

It was a fast, efficient and excellent service. Instant response to queries and requests. Turned up when they said they would and worked their socks off. Great bunch of lads and even made the move fun. They eased the stress of the move and I would strongly recommend them.

January 22, 2018
Unprompted review

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