The support group is always available to get answer to questions. It is so much easier to use Spritz for incoming to buy crypto and also off ramp transactions. I use other exchanges, Coinbase, and C... See more
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Misleading sign up bonus. Literally states load your spritz card with any amount of crypto recieve $25. It's a lie then in super fine print in their help center says bonus could vary. They paid nothi... See more
Company replied
Spritz finance has historically executed their crypto off ramp successfully but in the last 24 hours has gone dark. Poor and misleading communication, lack of transparency and money “ in progress”... See more
Company replied
Spritz provides a top-tier service that is backed by an incredible support team. I recently worked with Ley, who answered my questions quickly and with great expertise. The turnaround time for my inqu... See more
Company replied
Company details
Written by the company
Use Spritz to off-ramp or pay your bills directly from your preferred crypto wallet or exchange. We support ANY token on Ethereum, BNB Chain, Polygon, Avalanche, Base, Optimism, or Arbitrum, as well as Bitcoin, Tron, Solana, and more! Unlimited in ~30 countries, and the highest limits on day 1 in the US and Canada! You can even load your pre-paid SpritzCard with crypto to spend anywhere that accepts Visa. Spritz also offers unlimited on-ramping - you can buy stablecoins across Ethereum, Solana, Arbitrum, Optimism, Polygon, and more! Go bankless and refresh your finances when you use Spritz!
Contact info
1297 E Putnam Ave #1021, 06878, Riverside, United States
- support@spritz.finance
- spritz.finance
You should know
4.0
Great
312 reviews
Replied to 80% of negative reviews
Typically replies within 1 week
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Spritz - The 'go to' crypto service
Spritz has been my go to service for on and off ramp for crypto for a good few months. On occasions when customer service is required they are always super helpful and courteous.
April 28, 2025
Unprompted review
Reply from Spritz Finance
Hey, David! We're thrilled to hear that we've been your go-to for on and off ramping crypto. Providing helpful and courteous support is something we truly take pride in, and it means a lot to know it’s making a difference for you
Security Concerns with Repeated Personal Data Collection
I have just been asked to verify again, for the 3rd time after completing my 2nd verification only 10 days ago and completing several successful off-ramps.
This repeated verification seems excessive. I've already provided sensitive information including a live selfie and bank records, and I'm concerned about what's happening with this data and why it seems to be missing from their systems. At a minimum, they should be keeping this sensitive information secure. When I ask for an explanation, they simply apologize and ask me to complete the verification again without providing any substantive answers.
Poor management of data and customer support.
April 27, 2025
Unprompted review
Reply from Spritz Finance
Hi there,
Thanks for taking the time to share this feedback, and we're sorry about the repeated verification requests.
We’ve shared your comments with our team, and we’re actively working on improving both our verification process and how we handle sensitive information to make things more secure and consistent. Your experience matters, and we appreciate you raising this concern.
Let us know if there’s anything else we can do to help in the meantime.
Best,
Spritz Finance Support Team
GIVE US BACK OUR MONEY SCAMMERS
Stole everyones money and froze our accounts for 5 months. Never trusting again.
April 24, 2025
Unprompted review
Reply from Spritz Finance
Hi Prince,
We understand your frustration. The card freeze was triggered by a fraud event that affected the entire program, including our own. Your funds remain safe, and we’re working with our partner and law enforcement to restore access as soon as possible.
Best,
The Spritz Team
Excellent customer service with humans
Excellent customer service with humans! Highly recommended! Great platform too!
April 22, 2025
Unprompted review
Reply from Spritz Finance
We're big believers in real human support, Richard, so it’s awesome to hear that stood out. Glad you're enjoying the platform too!
Excellent Customer Service
I had issues with their bill payment service. When I notified them, they had great communication and kept me in the loop on everything. Everything has been resolved.
April 11, 2025
Unprompted review
Reply from Spritz Finance
We’re thrilled our team’s updates and follow‑through hit the mark and got everything squared away. If you ever need anything else (or just want to tell us how we can keep leveling up), you know where to find us.
$25 for free, they make sure you aren't getting that
What a joke! It says to complete 3 steps to get $25 within 72 hours of signing up. 1st step is to sign up 2nd step get verified, and the last step is to fund a spritz finance card. Here's the joke as soon as go to the page it says:
"We've temporarily disabled the cards due to an issue with our provider. We're actively working to restore access soon. Contact support for any questions."
So messed up.
April 13, 2025
Unprompted review
Reply from Spritz Finance
Hi Brandy,
We’re really sorry for the inconvenience. The card issue is temporary and tied to a provider-side problem. We’re working hard to resolve it and appreciate your patience while we get things back on track.
Best,
Spritz Finance Support Team
Spritz Uncertainty issues.
I Joined awhile back2024 but haven’t used it, just waiting for the crypto
Market to boom, then I checked the reviews, just recently , they’ve been having problems with third party card issuers for whatever reason. So I gave 3 stars just for the platform,
It reminds me of Juno app which shut down yesterday which is a smart finance with crypto, had a problem with the banks. During the meantime I will wait when things start smoothing out. I have alternatives. I will be using Caleb & Brown in the meantime, or the “Current “ app. Hopefully the Spritz app will be resolved .
April 6, 2025
Unprompted review
Reply from Spritz Finance
Hi Robert,
Thanks for taking the time to leave your review. There was a fraud event that affected the card program, which led to all card balances being frozen, including yours and our own. This was not something we expected, and we understand how disruptive it has been.
Your funds are safe, and we’re working hard to restore access as soon as possible. We’re also preparing a more secure and reliable card experience moving forward.
In the meantime, the rest of Spritz is fully operational, including on-ramps, off-ramps, and bill pay. We’ll continue to share updates as we make progress.
Best,
The Spritz Finance Team
Spritz the product that is much needed in Crypto
I have grown to love and trust Spritz Finance for their excellent service, prompt communication and top tier customer support.
Spritz is one of these products we have in crypto that is much needed.
April 3, 2025
Unprompted review
Reply from Spritz Finance
Thank you for your trust and support, Damian! 🌟 We're thrilled to hear you're loving Spritz Finance. Providing top-tier service is our priority, and we’re glad we’re making a difference for you. 🚀
Temporary...hmmm
Imagine going to the bank and they lock your funds up for over two months and the only explanation is they have fraud concerns and its temporary. Your bills pile up, eggs prices go up, your kids need money for school and three months later the bank has the same suspicious story, we are working on this "Temporary problem" Man they seem like good people but its time to put up or shut up Spritz and DO NOT REPLY with that same sad company line....SHOW THAT YOU ARE A GOOD COMPANY PLEASE FIX THIS...There is no way it should take 30 days to address a fraud issue...This smells bad and there is something you are not telling us
March 27, 2025
Unprompted review
Reply from Spritz Finance
Hi Tyrone, we completely understand your frustration and appreciate you taking the time to share your experience. The card freeze was triggered by a fraud-related issue involving our card partner. While your funds remain safe, the situation has unfortunately impacted many users, and we know this has gone on far longer than anyone expected.
Please know we’re continuing to work closely with all parties involved to reach a resolution. If you need help off-ramping or have any questions, feel free to reach out to us at help@spritz.finance.
Cards "Temporarily" Frozen - Two Months and Counting
This is the message each time I log into my account: "Cards temporarily frozen. Our card partner has temporarily frozen the cards due to fraudulent activity. Your funds are safe, but loading, spending, and withdrawals are temporarily disabled. Contact support for any questions."
It's been several weeks. This seems to be more than a "temporary" problem.
March 28, 2025
Unprompted review
Reply from Spritz Finance
Hi Gary, we understand how frustrating this has been and appreciate you taking the time to share your feedback. The card freeze was the result of a fraud-related issue involving our partner, and while your funds remain safe, we know the impact has been significant.
We’re continuing to work closely with all involved parties to resolve this, and we understand how important clear and timely communication is.
If you have any questions or need assistance with your account, feel free to reach out to us at help@spritz.finance.
What a nice platform:)
What a nice platform.Always open-minded to accept feedback or advice and respond or improve quickly .
Very impressive service and good attitude 👍👍💯💯
March 27, 2025
Unprompted review
Reply from Spritz Finance
Thank you for your kind words! 😊 We appreciate your support and are always here to improve. Let us know if there's anything else we can do! 🚀👍
Long conversation with Ley
Long conversation with Ley - he answered all my questions promptly and really helped me how the system works. Two thumbs up!
March 21, 2025
Unprompted review
Reply from Spritz Finance
Hi David!
Thanks so much for the kind words! We’re really glad to hear that Ley was able to help you out and walk you through everything.
If you ever need further assistance, feel free to reach us at support@spritz.finance — we’re here for you!
Best,
The Spritz Finance Team
Still down and all card accounts locked and funds frozen over a month. I am fileing a SEC compant and following up with the FBI Today so major legal issues are on its way for this company/Ponzi Sche
Still down,
All card accounts locked and funds frozen over a month. I am filing a SEC complaint and following up with the FBI Today so major legal issues are on its way for this company/Ponzi Schema
March 21, 2025
Unprompted review
Reply from Spritz Finance
Hi there,
We’re truly sorry for the frustration this situation has caused. Please know that we’re actively working with law enforcement and our partners to resolve the matter. Our top priority is to ensure that card access is restored and funds are returned as soon as possible.
We understand how important this is and appreciate your continued patience during this time.
Best,
The Spritz Finance Team
they hung online with me while i…
they hung online with me while i trouble shot the banks issue and were very helpful. Specifically the person who helped me was Ley
March 19, 2025
Unprompted review
Reply from Spritz Finance
Thanks for sharing your experience, Kyle! We’re so glad Ley was able to assist you with troubleshooting. If you need any further help, feel free to reach out to us at support@spritz.finance.
Spritz is the best US based exchange
Spritz is the best US based exchange. Low fees on off ramps, support staff is always quick to reply. UI is nice and sleek as well.
March 17, 2025
Unprompted review
Reply from Spritz Finance
Thanks for your support, Eric! We're glad you're enjoying Spritz’s low fees, quick support, and sleek UI. We appreciate your review and are always here if you need anything! 🚀
Quick response and helpful response
Quick response and helpful response. Cordial chat. Same fellow that helped me a year ago. I love the continuity that way!
March 7, 2025
Unprompted review
Reply from Spritz Finance
Hi there!
We truly appreciate your kind words! Providing consistent and helpful support is a top priority for us, and we’re glad to hear you had a great experience. If you ever need anything, don’t hesitate to reach out to support@spritz.finance, we’re always happy to help!
Best,
The Spritz Team
Suspended the spritzcard all of a…
Suspended the spritzcard all of a sudden!! Not acceptable with funds frozen!!
Stay away
March 7, 2025
Unprompted review
Reply from Spritz Finance
Hi there,
We understand how frustrating this is, and we apologize for the sudden disruption. The SpritzCard pause was due to restrictions imposed by our card partner as part of their fraud investigation. While this was outside of our control, your funds remain completely safe.
As of today, off-ramping and other core services are fully operational again. Now, we’re focused on restoring SpritzCards as soon as possible. We appreciate your patience as we work toward a resolution.
Best,
The Spritz Team
Good customer service
Good customer service and your funds are 100% safe
March 6, 2025
Unprompted review
Reply from Spritz Finance
Thanks for the positive review! If you need anything, please reach out to support!
Great product and great service!
March 5, 2025
Unprompted review
Reply from Spritz Finance
Thanks for the positive review, Richard! Appreciate it!
Excellent company, even when things go wrong
Excellent company and even when things go wrong, they have someone to talk to and they will take care of it.
February 25, 2025
Unprompted review
Reply from Spritz Finance
Thanks for the review! We appreciate your support and are always here to help when needed
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