Feels like they took everyone's money & ran with it. I had a customer that came to with the same issue, they paid over $2500 for their custom Holden R8 headlights, they had moisture from poor qualit... See more
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Same issue as everyone around Order Number 1900. I Ordered in October 2025 and as at today ai have not received one communication from them. $2000 worth of lights purchased and paid for in ful... See more
I knew custom built headlights would be difficult but Dallas bought my vision to life and now I have great quality, complex lights for my custom build car. I definitely recommend him to everyone looki... See more
10/10 super friendly!!! Ss Customs outlined everything that was going to happen once I placed my order, including times and products. They even include tracking via the ‘shop’ app. Very expens... See more
Company replied
Company details
Written by the company
SS Customs QLD are an LED car lighting supplier based in the South East suburbs of Brisbane, Queensland, Australia. Our aim as a business is to supply our customers with an excellent quality product that adds style to their vehicle. We strive for great customer service and support.
Contact info
1/6A Katandra Cres, , 4300, Bellbird Park, QLD, Australia
- 0430 139 897
- sales@sscustomsqld.com.au
- sscustomsqld.com.au
2.7
Poor
93 reviews
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Hasn’t replied to negative reviews
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Install process can be a little confusing
Great product works amazing and is really bright
April 2, 2024
Reply from SS Customs QLD
Thank you so much for your fantastic five-star review!
Your satisfaction is our priority, and it's great to know that signing up with SSCustomsQld has been a positive experience for you.
Should you have any questions or need further assistance, feel free to reach out anytime at [customer service contact information].
Thanks again for your support!
Best regards,
Customer Service Team
S.S. Customs
Love the quality and never heard…
Love the quality and never heard anything bad about the quality
March 31, 2024
Reply from SS Customs QLD
Dear Vincent,
Thank you for your fantastic five-star review! We’re thrilled to hear that you love the quality of our products and appreciate the positive reputation we've earned.
Your feedback is incredibly valuable to us and reinforces our commitment to excellence.
If you ever have any questions or need assistance, feel free to reach We're here to help!
Thanks again, Vincent!
Best regards,
Customer Service Team
S.S. Customs
Blown away by these bad boys!!!
Blown away by these bad boys, the quality and attention to detail are next level! Excellent customer service, Dallas is ridiculously knowledgeable and super easy to talk to. Awesome price for a custom made set to snazz up my Pajero, definitely treat yoself!!! I'll be recommending SS Customs QLD to anyone who'll listen 😁
March 28, 2024
Reply from SS Customs QLD
Wow, thank you so much for your amazing five-star review! We're absolutely thrilled to hear that you're blown away by the quality and attention to detail of our products.
It's fantastic to know that Dallas' knowledge and customer service made your experience enjoyable. He'll be delighted to hear your kind words!
We're glad you found the pricing excellent and that you're happy with your custom set for your Pajero. "Treat yoself" indeed!
Your recommendations mean the world to us and help us continue to do what we love.
If you ever need anything else or have more questions, don't hesitate to reach out We're here for you!
Thanks again!
Best regards,
Customer Service Team
S.S. Customs QLD
Dallas’ customer service is next level
Dallas’ customer service is next level, always such a pleasure dealing with him and couldn’t recommend him more, definitely will be using his services on future vehicles!
March 27, 2024
Reply from SS Customs QLD
Hi Oscar,
Thank you so much for your fantastic five-star review!
We're thrilled to hear that Dallas' customer service stands out. He truly goes above and beyond, and it's wonderful to know you've had such a positive experience.
Your recommendation means a lot to us, and we're honored that you'll be returning for future vehicle services.
If there's anything more we can do for you, don't hesitate to reach out at We're always here to help!
Thanks again, Oscar!
Best regards,
Customer Service Team
S.S. Customs
Ve commodore headlights
10/10 super friendly!!! Ss Customs outlined everything that was going to happen once I placed my order, including times and products.
They even include tracking via the ‘shop’ app.
Very expensive but super duper worth it!!!
If you’re thinking about buying headlights- buy then here, don’t spend less and get something crap.
I will be recommending to all my friends and family. Just fantastic work!!!
March 18, 2024
Reply from SS Customs QLD
Hi Taj,
Thank you so much for the stellar 5-star review!
We’re thrilled to hear that you had such a positive experience with S.S. Customs. Outlining everything clearly and providing tracking via the ‘Shop’ app is part of our commitment to transparency and customer satisfaction, so we're glad it made a difference for you.
We understand that our products may come at a higher price, but we believe that the quality and service we offer make them “super duper worth it.” Hearing that you agree really means a lot to us!
Your advice on buying headlights and recommending us to your friends and family is invaluable. Thank you for helping us spread the word.
If you need anything else or have questions down the road, don’t hesitate to reach out We’re always here for you!
Thanks again, Taj!
Best regards,
Customer Service Team
S.S. Customs
⭐️⭐️⭐️⭐️⭐️
Dallas the owner is very helpful and seems like a genuine bloke, really cares about his customers I can’t fault anything
March 12, 2024
Reply from SS Customs QLD
Hi EM,
Thank you so much for your wonderful five-star review!
We’re delighted to hear that you had such a positive experience with Dallas. He’s truly dedicated to providing exceptional service and genuinely cares about all our customers. It's great to know his efforts made such an impression on you.
Your kind words mean a lot to us, and they’ll be shared with Dallas and the rest of the team.
If you ever need anything else or have any questions, please feel free to reach out We’re always here to help!
Thanks again, EM!
Best regards,
Customer Service Team
S.S. Customs
Great high quality product quick…
Great high quality product quick shipping helpfully staff
March 18, 2024
Reply from SS Customs QLD
Hi H.F.,
Thank you for the fantastic five-star review!
We’re thrilled to hear that you love the high-quality product and that our shipping was quick. Our team always strives to provide helpful service, so it's wonderful to know you appreciated their efforts.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out We're always here to help!
Thanks again, H.F.!
Best regards,
Customer Service Team
S.S. Customs
Reply from SS Customs QLD
Thank you so much for the awesome five-star review!
We're thrilled to hear that you're loving the custom headlights on your Ford Ranger. Hearing that they're "absolutely wicked" made our day!
If you need anything else or have any questions, please feel free to reach out We're always here to help!
Thanks again
Best regards,
Customer Service Team
S.S. Customs
Headlights
Customer service was great,i emailed them and they got straight back to me straight a way
February 28, 2024
Reply from SS Customs QLD
Thank you for taking the time to leave such a fantastic five-star review!
We're delighted to hear that you had a great experience with our customer service team. We always aim to respond promptly and efficiently, so it’s wonderful to know we met your expectations.
If you have any more questions or need further assistance, please don't hesitate to reach out We're always here to help!
Thanks again,
Best regards,
Customer Service Team
S.S. Customs
The sealer was everywhere I had to…
The sealer was everywhere I had to clean it off the headlight lens and the lens was scratched. Poor effort I expected better for the amount I paid.
February 19, 2024
Reply from SS Customs QLD
We're truly sorry to hear about your experience with our product. It’s unacceptable that the sealer was not applied correctly and that the lens was scratched. This is certainly not the quality we strive to deliver.
Your feedback is incredibly important to us, and we take it very seriously. Please know we are looking into this issue to prevent it from happening again in the future.
Thank you for bringing this to our attention, and we apologize for any inconvenience caused.
Sincerely,
Customer Service Team
S.S. Customs
10/10 company.
As a company SS customs is a tier one business ensuring the consumer is looked after and happy, as a human, Dallas goes one step further to ensure good business relationships become friendships :)
February 26, 2024
Reply from SS Customs QLD
Thank you for your amazing five-star review!
We're thrilled to hear that you consider S.S. Customs a tier one business. Our goal is always to ensure our customers are well taken care of and happy.
A special shoutout to Dallas, whose dedication to building meaningful connections clearly made an impact. We're proud to have team members who go the extra mile!
If you need anything else or have any questions, please don’t hesitate to reach out. Friendship and great service await!
Thanks again,
Best regards,
Customer Service Team
S.S. Customs
Customer service was on point
Customer service was on point, always answering my questions and helping out with certain bits. Owner is also a top notch guy and providing me with top quality product, going out of his way to make sure I’d get the right product 👌
February 23, 2024
Reply from SS Customs QLD
Thank you so much for the fantastic five-star review!
We’re thrilled to hear our customer service team was able to assist you effectively and answer all your questions. Our goal is always to provide the best support possible.
It’s great to know that the owner’s dedication made a difference in your experience. We're committed to delivering top-quality products and ensuring our customers get exactly what they need.
If you have any more questions or need further assistance, please feel free to reach out We're here to help!
Thanks again,
Best regards,
Customer Service Team
S.S. Customs
Darcy's review
Who I spoke to through emails was really cooperative, great to talk to and someone I'd love to work with again in the future for more lights
February 20, 2024
Reply from SS Customs QLD
Hi Darcy,
Thank you so much for your wonderful five-star review!
We’re thrilled to hear that your email communication was enjoyable and cooperative. We always strive to make every interaction pleasant and helpful.
We look forward to working with you again for more lights or any other needs you might have. If you have any questions or need further assistance, please don’t hesitate to reach out.
Thanks again, Darcy!
Best regards,
Customer Service Team
S.S. Customs
Easy to talk to explained everything
Easy to talk to explained everything
Great customer service
February 14, 2024
Reply from SS Customs QLD
Thank you for the stellar five-star review!
We’re delighted to hear that you found our team easy to talk to and that everything was clearly explained. Providing great customer service and clear communication is our top priority.
If you have any more questions or need further assistance, please feel free to reach out We’re here to help!
Thanks again,
Best regards,
Customer Service Team
S.S. Customs
Reply from SS Customs QLD
Thank you so much for the wonderful five-star review!
We're delighted to hear that you found us great to deal with and that you love our product. Your feedback truly means a lot to us.
If you need any assistance or have further questions, please don't hesitate to reach out We're here to help!
Thanks again,
Best regards,
Customer Service Team
S.S. Customs
SSCustomsQLD are incredible.
SSCustomsQLD are an incredible company, with excellent worksmanship and even better customer service. Dallas is an incredibly patient and thoughtful master of his trade. I would never go anywhere else.
February 1, 2024
Reply from SS Customs QLD
Hi Lachie,
Thank you so much for your glowing five-star review!
We’re thrilled to hear that you had such a positive experience with SSCustomsQLD. It's wonderful to know that Dallas and our team impressed you with our workmanship and customer service. Your kind words mean the world to us.
If you ever need anything or have more questions, don't hesitate to reach out. We're always here to assist you.
Thanks again, Lachie!
Best regards,
Customer Service Team
SSCustomsQLD
Good experience
Dallas does a great a job with all my custom requests, super happy with his work
January 6, 2024
Reply from SS Customs QLD
Hi Lucas,
Thank you for the fantastic five-star review!
We're delighted to hear that you're super happy with Dallas' work on all your custom requests. Your satisfaction is our top priority, and it's great to know we're achieving that.
If you need anything else or have more custom requests, feel free to reach out. We're always here to help!
Thanks again, Lucas!
Best regards,
Customer Service Team
SSCustomsQLD
G’day
G’day, my name is Rupert
I ordered a set of your headlights for a VJ 79 and I’ve only just received them today,
I have opened the box and the quality is not what I was expecting. I’m very disappointed with the manufacturing.
The glue is seeping out and not allowing the original clips to be secured. There is exposed screw tips that have gone right through. There is cracks where they have drilled the screws in and cracked it.
I am just overall very disappointed and was expecting for a lot better quality, seeing so I paid $1200,
I am more than happy to provide proof via photos.
December 13, 2023
Reply from SS Customs QLD
Hi Rupert,
We sincerely apologize for the disappointing experience you've had with your VJ 79 headlights. Your feedback is very important to us, and we deeply regret that the product fell short of your expectations.
Our goal is to provide premium quality products, and it appears we failed to meet those standards in this instance. We understand how frustrating this must be, especially considering the significant investment you made.
To address your concerns, we would appreciate it if you could send photos of the issues you described. This will help us understand the defects and take appropriate action to ensure it doesn’t happen again in the future.
Please email the photos and any additional details to sales@sscustomsqld.com.au. Your feedback will help us improve our manufacturing processes and product quality moving forward.
We value our customers highly, and your satisfaction is our top priority. Again, we apologize for the inconvenience and thank you for bringing this to our attention.
Kind regards,
Customer Service Team
S.S. Customs
love the lights just took quite a while…
love the lights just took quite a while to set up with installation not being 100% clear
December 26, 2023
Reply from SS Customs QLD
Thank you for your four-star review! We're thrilled to hear that you love the lights and appreciate your positive feedback.
We're sorry to hear that the installation process was not as clear as it should have been. Your input is invaluable, and we'll work on improving our instructions to make setup more straightforward in the future.
If you have any suggestions or need further assistance with the installation, please don't hesitate to reach out to us at [customer service contact information]. We're here to help!
Thank you again for your purchase and your feedback.
Best regards,
Sales@sscustomsqld.com.au
Customer Service Team
S.S. Customs
Reply from SS Customs QLD
Thank you for your feedback!
We’re thrilled to hear you found our product amazing. However, we apologize for the oversight—the instructions should have been included in the box. We're sorry for any inconvenience this may have caused.
If you need any immediate assistance or further support, please don’t hesitate to reach out We're here to help!
Thanks again for your valuable input!
Best regards,
Customer Service Team
SSCustomsQLD
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