St Barts Finance Reviews 

476
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and knowledgeable staff for providing clear guidance throughout the entire mortgage journey. Reviewers consistently highlight the prompt communication and reassuring support, making complex financial decisions feel straightforward and manageable. However, some people mentioned that the procedure occasionally experienced unexpected bumps in the road or took a bit longer than originally planned. Despite these occasional delays during the house buying process, consumers remain extremely satisfied with the overall service and professional dedication. Reviewers express great confidence in the advisors and would readily recommend their reliable assistance to friends and family.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their exceptional helpfulness and... See more

Service

Reviewers mention positive feedback about service, highlighting that the entire process is managed... See more

Customer service

Customers report positive experiences with customer service, highlighting exceptional support and guidance... See more

Response time

People report positive experiences with response time, highlighting that support teams are always quick to... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the entire process is stress-free and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you to Tom, April and Evie, without whom we would not have been able to purchase our new home. As first time landlords, Tom's expert advice to secure a Buy to Rent mortgage waa invaluab... See more

Rated 5 out of 5 stars

Being first time buyers we initially felt out of our depth and apprehensive about the whole process ahead of us. Mark was brilliant, his friendly and humorous nature made us feel at ease straight aw... See more

Rated 5 out of 5 stars

This is not the first time I've used St Barts & once again their service, approach & professionalism has been excellent. Katie keeps you up to date on all progress, always takes the time to explain al... See more

Rated 5 out of 5 stars

Claire was fantastic, always available when we needed her, nothing was too much. Getting a mortgage is stressful but she took all the weight off our shoulders, a few properties fell through and there... See more


Company details

  1. Financial Consultant
  2. Building Society
  3. Financial Institution
  4. Insurance Broker
  5. Mortgage Broker

Written by the company

Set up in June 2009 by our Managing Director, Steve Bartholomew – St Barts has achieved substantial growth since its inception, managing to open a number of high street offices on the south coast, including a number with Yorkshire Building Society branches, with more in the planning. Steve Bartholomew states: ‘Our main aim is to provide a service to our clients that we would expect and want to receive ourselves. Customer services is 100% the most important part of this business – if this is not achieved, then we will not succeed’. Where the high street banks are shutting daily, we have branches that clients can simply walk into and receive advice. If we do not have a branch in your area, we can offer video meetings or over the phone - its completely up to you!


Contact info

5.0

Excellent

TrustScore 5 out of 5

476 reviews

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5.0

All reviews

(476)

96 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant experience with Rachel at St Barts

We were recommended Rachel at St Barts and we struck gold with her! Rachel was so friendly, gave brilliant advice, went above and beyond to secure us the best mortgage for our new home. For someone who doesn't really understand mortgages, I found that Rachel explained every step so clearly and in such a way that I actually had a grasp on it all in the end! I cannot thank Rachel enough for such brilliant service, we will be 100% recommending to everyone we know!

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

First time buyers

Being first time buyers we initially felt out of our depth and apprehensive about the whole process ahead of us. Mark was brilliant, his friendly and humorous nature made us feel at ease straight away. He patiently guided us through the mortgage process explaining everything thoroughly along the way.
we highly recommend Mark and would use him again in an instant!

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

This is the second time I’ve worked…

This is the second time I’ve worked with Claire at St Bart’s and I would have no hesitation in recommending their services. Always professional, explains everything in plain English and responds to queries in no time at all. Simply put, an excellent service.

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service from Tom all the way through the service, professional and provided great support. Highly recommend, thanks again!

August 2, 2025
Unprompted review
Rated 5 out of 5 stars

From the first phonecall with Katie I…

From the first phonecall with Katie I knew we were in good hands! She has been an absolute god send during the whole house selling/ buying process and we have fully appreciated all the support and advice at any time of day over the last few months! I feel we would have been a complete mess without her! 100% recommend. Excellent service.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Genuine review of my experience with St Barts.

This is not the first time I've used St Barts & once again their service, approach & professionalism has been excellent. Katie keeps you up to date on all progress, always takes the time to explain all areas & just makes the process something that can be understood. 5 Stars is genuinely deserved for St Barts in the manner in which they undertake their works. Many thanks, Katie.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

⭐️⭐️⭐️⭐️⭐️
Evie and Claire were absolutely excellent! They went above and beyond to provide a truly personalised service and made the whole mortgage process so much easier to understand. They were patient, professional, and really cared about finding the best deal for me. Communication was great throughout — always quick to respond and super friendly. I couldn’t have asked for better mortgage advisors and would highly recommend them to anyone looking for genuine, reliable support. They will get you the best deal Guaranteed

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Katie St Bart’s finance

Katie at st Bart’s finance was amazing and professional, at getting me my first mortgage on fixed 2 year term will be in contact again when this comes to the end great advice and service

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

Charlotte Griffiths has been absolutely…

Charlotte Griffiths has been absolutely incredible. She truly has gone above and beyond to get our mortgage offer accepted and now my husband and I get to start our new life, in our home. If there is someone who can get it done, it’s Charlotte. The communication, professionalism and effort does not go unnoticed and would recommend her to anyone looking for mortgage support. Massive thank you.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

We recently bought our first home

We recently bought our first home, and our mortgage advisor Paul Edward’s was exceptionally helpful throughout the process which can be very long and daunting. We were able to ask him any questions even if we thought they were irrelevant he answered professionally and really made the process a lot easier for us. I cannot recommend this service enough, 10/10. Thank you Paul

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Happy with the service 🙂

We are extremely happy with the service provided by St. Barts Finance.
Maria, who handled our mortgage and re-mortgage, was truly exceptional. She was consistently understanding, patient, and kind, and her diligent follow-up throughout the entire process was invaluable.
Thank you for the outstanding service.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Andrea and Evie were very helpful and…

Andrea and Evie were very helpful and kept the process stress free. They also took the opportunity to amend the lender deal due to shifts in rates, allowing us to save money. I would highly recommend working with them. For anyone looking to get the most from a mortgage I would suggest speaking with St Barts Finance

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Claire was fantastic

Claire was fantastic, always available when we needed her, nothing was too much. Getting a mortgage is stressful but she took all the weight off our shoulders, a few properties fell through and there were set backs but she really kept us motivated to keep going. In our dream house now and she played a massive part in that. Huge thanks and appreciation.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience working…

I had an excellent experience working with James and Tom as my mortgage advisors. From start to finish they were professional, knowledgeable, and always available to answer my questions. They explained everything clearly, guided me through the process step by step, and made what could have been a stressful experience feel straightforward and smooth. I really appreciated their patience and dedication in finding the best deal for me. I would highly recommend St Bart’s to anyone looking for a reliable and trustworthy mortgage advisor

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience, thank you Katie

Katie has been exceptional from start to finish. She has been incredibly thorough and efficient and walked me through the entire process of securing a mortgage for my first home. She answered all of my questions and made herself available when needed. No question was a stupid question and I cannot thank her enough for making it all so easy. I wouldn’t go anywhere else. 5 star service.

September 12, 2025
Unprompted review

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