I recently used Step Legal Solicitors to handle the simultaneous sale of my old shared ownership house and the purchase of my new build shared ownership house. Anyone who has done this knows, the... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
To anyone reading this review I would highly recommend Step Legal for house moves. Lauren Williams and her team made the process as easy as possible and provided a very expedient service. They were ea... See more
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I would recommend Step Legal Solicitors if you are looking to make a will. Shabana the wills expert was very helpful with the drafting of the wills for myself and my partner, and the price we were quo... See more
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My experience has been excellent from the very beginning when Dominic agreed to take our case on. From the start communication was 10/10 always kept informed either by phone or email of what was happe... See more
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Company details
Written by the company
If you have been involved in an accident and have suffered from a personal injury, or have have received negligent treatment from a Medical professional then contact our expert solicitors to make a claim for compensation. We deal with all sorts of accident claims from Road Traffic accidents, Workplace accidents and Public liability. Our specialist solicitors are also able to assist you if you are considering buying or selling a property. Feel free to contact us for further information.
Contact info
213 Nantwich Road Crewe, CW2 6DA, Cheshire, United Kingdom
- 01270254064
- enquiries@steplegal.co.uk
- steplegal.co.uk
4.9
Excellent
533 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very professional
Very professional, pleasant, kept me updated with everything with good results
November 26, 2024
Reply from Step Legal Solicitors
Dear Caron
Thank you so much for your feedback and the award of 5 star!
We are delighted that your experience with our PI team was professional, pleasant and you were updated and more importantly you had a good result.
Best wishes,
Customer Experience Team
Not much more to say other than perfect!
Not much more to say other than perfect from start to finish, we used Step legal for the purchase and sale of our home, they were efficient, responsive and always available. We definitely wouldn't have moved on the date we did if it wasn't for Olivia and her colleagues persistence in getting it over the line. Highly recommend!
October 31, 2024
Unprompted review
Reply from Step Legal Solicitors
Dear Jake
At Step Legal we aim to exceed our expectations to provide the best possible service, so it is great to know that our Olivia and the team has delivered such a positive experience for you.
I will pass on your kind comments Olivia and the team who we are sure will pleased to read your review.
Thank you for your review. Please don't hesitate to contact us should you require further assistance in the future.
Best Wishes,
Client Experience Team
Superb Solicitors
Step Legal Solicitors provided and excellent service. Responsive and helpful throughout the whole process; providing explanations when required without hesitation.
Already recommended their services through word of mouth and will be using their services again in the future.
November 1, 2024
Unprompted review
Reply from Step Legal Solicitors
Dear Thom
Thank you for taking the time to post a feedback and to award our team with 5 Stars!
We are delighted that you received excellent service and that you intend to use our services again.
Best wishes,
Customer Experience Team
Would definitely recommend Step Legal
Really clear and and supportive legal advice throughout the house selling conveyancing process. Proactive approach throughout made sale very simple. Fee structure that was clearly explained and good value for money. Would use again.
November 6, 2024
Reply from Step Legal Solicitors
Dear Helen
Thank you for your lovely words about your experience.
We are delighted to hear that you received 'clear and and supportive legal advice'.
Thank you for placing your trust in Step legal and we look forward to being of service to you in the future.
Best wishes,
Customer Experience Team
I had an outstanding experience
I had an outstanding experience with Step Legal Solicitors, especially with Olivia Hargreaves and her team. From start to finish, they demonstrated exceptional professionalism, support, and attention to detail throughout my entire home-buying process. Olivia and her team were always accessible, and communication was faster than I could have ever expected. Their dedication and proactive approach made the process so much smoother. I would highly recommend Step Legal to anyone looking for an efficient and supportive legal team. Thank you for making this process seamless!
October 28, 2024
Unprompted review
Reply from Step Legal Solicitors
Dear Aneta
Thank you for taking the time to leave your review.
We are delighted to hear about the 5* service you received from Step Legal, especially from Olivia and her team!
We strive to provide exceptional experience so it is fantastic to know that you have described your experience as 'Exceptional Professionalism!'
We will certainly pass on your kind comments to Olivia who will be delighted to read your comments.
Thank you for choosing Step Legal.
Best wishes,
Client Experience Team
What a great company
I had a particularly difficult property purchase due to the incompetence of the sellers solicitors and I have to say Step Legal were fantastic. They kept me up to date at every stage and proactively kept me in the loop with everything that was going on and if I ever decide to buy a property in the future again, I would happily have them act on my behalf
October 30, 2024
Unprompted review
Reply from Step Legal Solicitors
Dear Tracy
Thank you for taking the time to give a feedback and award us with 5 stars. Our teams always strive to deliver high standard of delivery and we are happy that we have achieved this out come for you and delighted that our team were 'fantastic'.
Thank you for recommending our services.
Best wishes,
Customer Experience Team
solicitors for purchase of property
Very Professional and friendly people to work with.
Kept us informed and communicated at every stage of the work.
May 16, 2024
Reply from Step Legal Solicitors
Dear Naveen
Thank you for taking the time to leave a feedback and to award us with 5 stars! We very much appreciate by your support.
Best wishes,
Customer Experience Team
Great service
Step Legal were brilliant with our London flat purchase. Extremely helpful, patient and always quick to respond. Would absolutely recommend!
October 18, 2024
Unprompted review
Reply from Step Legal Solicitors
Hi Alice
Thank you so much for taking the time to leave a lovely review and to award us with 5 stars! We very much appreciate by your feedback and your recommendation.
Best wishes,
Customer Experience Team
First time buyer so I didn't know what…
First time buyer so I didn't know what I was doing, never made me feel stupid or felt I was asking stupid questions. Straight forward to the point , no back and forth, they explain to you what they need to complete a job and straight on it
October 17, 2024
Unprompted review
Reply from Step Legal Solicitors
Hi
Thank you for taking the time to leave a feedback and to award us with 5 Stars!
Thank you for placing your trust in Step legal and we look forward to being of service to you in the future.
Best wishes,
Customer Experience Team
Thanks StepLegal
Went with StepLegal at a much needed time in our lives. The people we dealt with made the process smooth and as easy as possible. Very professional and explained all aspect of our contract. To anyone looking for a solicitor firm for representation, look no further!
Thanks again everyone.
July 1, 2024
Reply from Step Legal Solicitors
Dear Amir
Thank you for taking the time to leave a feedback and to award us with 5 Stars!
Thank you for placing your trust in Step legal and we look forward to being of service to you in the future.
Best wishes,
Customer Experience Team
Lauren Williams for conveyancing team
I used step legal for purchase of my home. They are quick and efficient. Thank you Lauren. Would recommend,friendly staff.
October 2, 2024
Unprompted review
Reply from Step Legal Solicitors
Dear Maira
We thank you for posting a feedback of your experience.
We are so happy that you will recommend our company and found it to be friendly and welcoming!
We look forward to being of service to you in the future.
Best wishes,
Customer Experience Team
We used step legal during the sale of…
We used step legal during the sale of our Mum’s home. The sale became quite complicated and delayed at times as at first we needed to use LPAs and then we needed probate. Step legal communicated with all parties involved regularly and steered us through the sale as quickly and efficiently as possible. I would use step legal again.
September 20, 2024
Reply from Step Legal Solicitors
Dear Claire
Thank you for taking the time to leave a feedback and to award us with 5 Stars!
Thank you for placing your trust in Step legal and we look forward to being of service to you in the future.
Best wishes,
Customer Experience Team
Very satisfied customers
Step Legal Solicitors kept us informed at all stages and didn’t wait for us to contact them before chasing paperwork from other parties. The team worked well together with good communication so questions could be answered without delay. All responses to our questions were answered really quickly. They were professional and a pleasure to deal with. We have moved quite a lot and it was a breath of fresh air to find such a good company.
August 30, 2024
Reply from Step Legal Solicitors
Dear Kim
Thank you for your lovely words about your experience.
We are delighted to hear that our team was a professional and a pleasure to deal with and 'it was breath of fresh air to find a company like ours'.
Thank you for placing your trust in Step legal and we look forward to being of service to you in the future.
Best wishes,
Customer Experience Team
Excellent and professional service…
Excellent and professional service resolved my queries and helped me a lot
Highly recommended
January 10, 2024
Unprompted review
Reply from Step Legal Solicitors
Dear Hussain
Thank you for taking the time to leave a feedback and to award us with 5 Stars!
Thank you for placing your trust in Step legal and we look forward to being of service to you in the future.
Best wishes,
Customer Experience Team
Step Legal domestic conveyancing service
Step Legal carried out house conveyancing as part of an estate dispersal and I would not hesitate in recommending them.
They were great value, clearly explaining the process and keeping us up to date with progress. Very professional, very friendly.
September 2, 2024
Unprompted review
Reply from Step Legal Solicitors
Dear Paul
Many thanks for leaving a review and awarding our team with 5 Stars!
We are delighted that they were great value, clearly explaining the process and keeping you up to date with progress. They were also very professional and friendly.
We very much look forward to being of service to all who you recommend to us.
Best wishes,
Customer Experience Team
Jennifer O’Brien was fabulous…
August 5, 2024
Reply from Step Legal Solicitors
Dear Victoria
Thank you for your feedback and describe our Jennifer who is in the Personal Injury team as Fabulous. We are sure that she will be delighted to hear of this description of her.
Best wishes,
Customer Experience Team
Used Step Legal for our house purchase
Used Step Legal for our house sale/purchase. Made it really straightforward and kept us updated throughout. Would use again.
August 5, 2024
Reply from Step Legal Solicitors
Dear Deb
Thank you for taking the time to leave your feedback!
We are so happy that our Property team has made your house sale/purchase straightforward and you were kept up to date.
We very much look forward to being of service to you again.
Best wishes,
Customer Experience Team
They are the most professional…
They are the most professional solicitors I have ever met. This has been the best decision for us.
July 26, 2024
Reply from Step Legal Solicitors
Dear Marian
Thank you for leaving a review and awarding our team with 5 Stars!
We are delighted that you have described our team as the most professional solicitors that you have ever met. We are pleased that this has been the best decision for you.
Best wishes,
Customer Experience Team
Excellent solicitor with a no rush…
Excellent solicitor with a no rush approach, investigated my concerns and explained the information I was looking for in extreme detail. Very welcoming practice would strongly recommend there services..
August 12, 2024
Unprompted review
Reply from Step Legal Solicitors
Dear Nick
Thank you for being our 350th client to leave a review!
We appreciate all the support of our amazing clients. We are delighted that you have described our team as Excellent Solicitor and we honored that you will strongly recommend our services. We thank you again for all your support.
Best wishes,
Customer Experience Team
From start of our sale to completion…
From start of our sale to completion Step Legal Solicitors were extremely professional , informative and in constant contact through the whole sale
I would highly recommend their services
June 6, 2024
Reply from Step Legal Solicitors
Dear Valerie
Thank you for leaving a review and awarding our team with 5 Stars!
We are delighted that you have described our teams service as extremely professional and informative.
We very much look forward to being of service to all who you recommend to us.
Best wishes,
Customer Experience Team
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