We were attended to by Finlay Barrow, polite, knowledgeable, very helpful, no pressure salesman. He gave us as much time as we needed to look around, ask questions, try various seats, we had a short w... See more
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Personal attention was spot on and not too pushy, just right. Special mention to Lauren Grant who looked after us very well. She certainly knew her stuff and was able to advise in a very professional... See more
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Great service from Rudy (who was supported by Conor & Darren). Rudy was super helpful in getting both our kitchen table & stools and dining table and chairs ordered today in Tillicoultry store. Lovel... See more
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Lauren Grant was extremely helpful, knowledgeable, patient and friendly. I would recommend Sterling Mills, the furniture is well made and long lasting. Thanks again Lauren
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Company details
- Furniture Store
- Bedroom Furniture Store
- Flooring Store
- Home Goods Store
- Living Room Furniture Store
- Mattress Store
Written by the company
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Contact info
76 Moss Road, FK13 6NS, Tillicoultry, Scotland, United Kingdom
- 01259 750655
4.7
Excellent
889 reviews
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Replied to 98% of negative reviews
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Lovely staff- Lauren Grant
Lovely staff- Lauren Grant- Identified the perfect chair for us after we gave her a briefing, and helped show us the difference fabric available. A pleasure to deal with and helped the whole experience seamlessly.
June 7, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Laura,
Thank you for your kind feedback!
We’re delighted to hear Lauren was able to find the perfect chair for you and guide you through the fabric options so smoothly. It’s wonderful to know she made the whole experience such a pleasure—we will be sure to pass your lovely comments on to her.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Great Experience
Purpose of Visit: To choose a new 3 Piece Suite.
Excellent Service from the salesman, Mr Gerry Watson (Hall 2 - Tillicoultry Store).
No patter; No Hassle.
Just honest / genuine guidance & advice from a very polite & knowledgable guy who is a credit to his company in general & to himself in particular.
Freedom to browse in a nice & relaxed ambience and the benefit of expert advice, when needed resulted in a very pleasant & enjoyable experience.
Will definitely make further visits to this store again in future and would certainly have no hesitation in recommending Sterling Furniture to family & friends.
June 1, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Alexander,
Thank you for taking the time to share such positive feedback.
We’re delighted to hear you had a great experience at our Tillicoultry store while choosing your new furniture. It’s especially wonderful to know that Gerry provided honest, knowledgeable advice and gave you the space to browse comfortably—he truly is a credit to the team, and we will be sure to pass on your kind comments to him.
We’re pleased you enjoyed the relaxed atmosphere and appreciate your recommendation. We look forward to welcoming you back again soon.
Kind Regards
The Sterling Home Team
Great friendly service
We were very impressed by the staff at Sterling’s Tillicoultry store. Everyone we spoke to throughout the store was really friendly and helpful without being pushy. This all helped make the purchase of our new sofa a very pleasant experience. A special mention is deserved for Nikki, who helped us with our purchase.
June 3, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Robert,
Thank you for your lovely feedback.
We’re so pleased to hear you had such a positive experience in our Tillicoultry store and that the team made you feel welcome and supported throughout your visit.
Nikki will be delighted to receive your special mention—we will be sure to pass your kind comments on. We hope you enjoy your new sofa and look forward to welcoming you back again soon.
Kind Regards
The Sterling Home Team
Just what I wanted
Sales assistant was very responsive to my requirements and provided a good demonstration of the product which I then ordered. A bit disappointed by lead time for delivery.
May 20, 2026
Reply from Sterling Home - Tillicoultry
Hi Stewart,
Thank you for your feedback.
We’re delighted to hear our sales assistant was responsive to your needs and provided a helpful demonstration to support your purchase.
We’re sorry that the delivery lead time did not meet your expectations, and we appreciate you highlighting this.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Sitting Room Furniture
Wide range of furniture to choose from and well displayed.
Karen Duncan showed a good knowledge of the products, had a friendly manner and we didn’t feel pressured into making a purchase.
May 29, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Robert,
Thank you for your feedback.
We’re pleased to hear you enjoyed the wide range of furniture and found our displays helpful. It’s great to know Karen provided such knowledgeable, friendly service and made your experience comfortable without any pressure.
We’ll be sure to share your kind comments with her.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
The experience of purchasing the sofa…
The experience of purchasing the sofa was very easy , pity five months later still haven’t taken delivery of the sofa
January 24, 2026
Reply from Sterling Home - Tillicoultry
Hi Scott,
Thank you for your feedback.
We’re pleased to hear that your purchasing experience was easy, however we’re very sorry to learn that you have not yet received your sofa after five months. This is not the level of service we aim to provide, and we sincerely apologise for the delay and the inconvenience caused and we thank you for your patience whilst we work towards getting your order to you.
Kind Regards
The Sterling Home Team
Knowledgeable staff not pushy!
We were looking to buy new electric recliner chairs. All the staff we spoke to were helpful however we ended up in the Himola dept and Elaine Sharp helped us. She was knowledgeable, not at all pushy and explained everything clearly. We went ahead with the purchase and are now looking forward to getting our new chairs in the coming weeks
May 31, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Rachel,
Thank you for your wonderful feedback.
We’re so pleased to hear that you had a positive experience while choosing your new chairs.
It’s great to know our team were helpful throughout your visit, and we’ll be sure to pass on your kind comments to Elaine, she’ll be delighted to hear that her knowledge and relaxed, no-pressure approach made such a difference.
We hope you love your new chairs when they arrive and enjoy many comfortable moments ahead. Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Delivered early and without any fuss or…
Delivered early and without any fuss or drama. Good follow up too.
April 21, 2026
Reply from Sterling Home - Tillicoultry
Hi Ronnie,
Thank you for your lovely feedback.
We’re delighted to hear your delivery went smoothly, arrived early, and that our follow-up met your expectations. We really appreciate you sharing your experience with us.
Kind Regards
The Sterling Home Team
Sales person helpful and polite
April 20, 2026
Reply from Sterling Home - Tillicoultry
Hello Ian,
Thank you for your feedback.
We’re pleased to hear Barry, our salesperson was helpful and polite—providing friendly, professional service is what we strive for. We appreciate you taking the time to share your experience.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Salesman
Salesman, Barry, was very helpful, took us through the process with ease. Never felt pressured at any time.
May 30, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Marie,
Thank you for your feedback. We’re delighted to hear Barry made the process so easy and comfortable for you, and that you felt supported without any pressure. We’ll be sure to pass your kind comments on to him—he’ll really appreciate it.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Conor was helpful without being pushy
Conor was helpful without being pushy, advised us on the chairs we were interested in as to the type, price and styles available along with the delivery time for the various manufacturers.
May 30, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Jim,
Thank you for your kind feedback.
We’re so pleased to hear that Conor was helpful and gave you clear, informative guidance without being pushy. It’s great to know he supported you in choosing the right chairs and kept you well informed on options, pricing and delivery times. We will be sure to share your lovely comments with him.
Thank you for choosing Sterling Home Tillicoultry and we hope to see you again soon.
Kind Regards
The Sterling Home Team
Peace of Mind Ordering
Finlay, the sales advisor who assisted us, was extremely helpful throughout the process. He carefully checked all measurements, was very thorough during the ordering stage, and clearly explained how everything would work — including the deposit, expected waiting time, final payment, and delivery options. This attention to detail ensured we were able to get exactly what we were looking for with complete confidence.
Communication between ordering and delivery was excellent, keeping us updated throughout. We are absolutely delighted with our purchase and would happily recommend Sterling Furniture based on the service we received.
March 28, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Gordon,
Thank you for your wonderful feedback.
We are delighted to hear that Finlay provided such thorough and attentive service, ensuring everything was clearly explained and that your order was completed with confidence. It’s also great to know you felt well informed throughout, from ordering to delivery. We will pass your kind comments onto Finlay.
We truly appreciate your recommendation and hope you enjoy your purchase for many years to come.
Thank you for choosing Sterling Home Tillicoultry.
The Sterling Home Team
Visiting Sterling Tillicoultry
I visited Sterling in Tillicoultry with my elderly mum. We were just browsing to view a purchasing a new suite. Mum couldn't find anything comfortable for her short frame with a matching footstool as she has lymphedema and has to keep her legs elevated.
Lauren Grant, from the store, approached us and her service and advice from start to finish was excellent. She talked us through the Celebrity rise and recliner range. Not only did she recognise mum's needs but she took the time to demonstrate and teach mum to use the remote etc. and then explained that because of mum's health issues that she could benefit from the not paying tax on the order. All of this was done with a warm, friendly, professional manner. Never at any point did we feel pressured. We returned to Sterling and completed the order and paperwork yesterday. Lauren made sure she was there to do this with us. Lovely staff and excellent service.
May 20, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Elaine
Thank you so much for taking the time to share such a detailed and thoughtful review.
We’re absolutely delighted to hear about your positive experience in our Tillicoultry store, and that Lauren was able to provide such attentive and supportive service to both you and your mum. It’s especially pleasing to know she took the time to understand your mum’s needs, demonstrate the recliner, and guide you through the VAT relief process, this is exactly the level of care we aim to provide to every customer.
Your kind words about Lauren’s professionalism, patience, and friendly approach will mean a great deal to her, and we’ll be sure to pass on your feedback.
We’re also very pleased that you felt comfortable and never under pressure during your visits, and we hope your mum enjoys her new suite.
Thank you again for your recommendation and for choosing Sterling.
Kind Regards
The Sterling Home Team
Welcome was warm and helpful
Welcome was warm and helpful. Staff knowledgable and friendly.
May 2, 2026
Reply from Sterling Home - Tillicoultry
Hi Jonathon
Thank you for your kind feedback. We’re delighted to hear that you felt warmly welcomed and that our team made a positive impression.
Providing knowledgeable and friendly service is very important to us, and we really appreciate you taking the time to share your experience.
Kind Regards
The Sterling Home Team
All satisfactiry
April 3, 2026
Reply from Sterling Home - Tillicoultry
Dear Heather
We’re happy to hear everything was satisfactory.
Thank you for sharing your experience and thank you for choosing us.
Kind Regards
The Sterling home Team
Lovely day trip as we are not local to…
Lovely day trip as we are not local to the store
Served by Karen Duncan who took the time to listen and accommodate or list of requirements for table and chairs
Great selection of furniture and any staff member we had any interaction with was very pleasant and helpful
Tea room area was very clean and appeared good value for money
May 2, 2026
Reply from Sterling Home - Tillicoultry
Thank you so much for your lovely review!
We’re delighted to hear you had such an enjoyable day trip with us and that it was worth the journey.
Karen will be especially pleased to hear your kind comments, we always strive to provide attentive and personalised service, so it’s wonderful to know she made a positive impact on your visit.
We’re also glad you enjoyed our furniture selection, as well as the welcoming atmosphere created by our wider team. It’s great to hear the tea room added to your experience too.
We really appreciate you taking the time to share your feedback, and we look forward to welcoming you back again soon.
Kind Regards
The Sterling Home Team
SPECIAL CUSTOMER SERVICE
I have just returned after a visit to the Garden Centre in Sterling Home, Tillicoultry. It’s a long time since I had such wonderful customer service. The gentleman concerned was Colin, who helped me choose some plants. He pushed my trolley to the back door where I bought some pot plants. He then accompanied me to the checkout and out to my car, when he loaded my car with my purchases. Thank you Colin for making my experience special.
May 15, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Ilene
Thank you so much for your kind words and for taking the time to share your experience.
We’re absolutely delighted to hear that you had such a positive visit to our Garden Centre in Tillicoultry. Colin will be especially pleased to receive your feedback, he truly takes pride in helping our customers, and it’s wonderful to know his service made your visit so memorable.
We look forward to welcoming you back again soon!
Kind regards
The Sterling Home Team
Barry was friendly and helpful
Barry was friendly and helpful. He gave us a lot of advice
May 14, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
HI Paul,
Thank you for your lovely feedback.
We’re so pleased to hear Barry was friendly and helpful, and that his advice made such a positive difference. We’ll be sure to pass your kind comments on to him.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Lovely staff, especially Barry…
We were looked after by Barry in the Sterling Home Department in Tillicoultry. He was very kind and helpful, not at all a "pushy" type of salesman who actually can put you off buying . He understood my issues regarding height etc and advised us accordingly. I would ask for him by name if we were buying anything else
April 2, 2026
Reply from Sterling Home - Tillicoultry
Hi Mrs Marshall,
Thank you for your very kind feedback.
We are pleased to hear that Barry provided such helpful and considerate service. It’s great to know he took the time to understand your needs and offered genuine, pressure-free advice. We will be sure to pass your lovely comments on to him—he’ll really appreciate it.
Thank you for choosing Sterling Home Tillicoultry and we hope to welcome you back again soon!
Kind Regards
The Sterling Home Team
Fantastic staff and fabulous showrooms
Fantastic staff who were so helpful and accommodating. The choice of products was amazing and our personal choice was absolutely wonderful as we had went with an idea of what we were looking for but changed our mind due to the choices available. The cafe was an added bonus as we had travelled quite a distance and really enjoyed the treats on the menu.
April 29, 2026
Reply from Sterling Home - Tillicoultry
Hi Robert,
Thank you so much for your kind feedback.
We’re delighted to hear that our team were so helpful and accommodating, and that our choice of products helped you find the perfect pieces.
It’s also lovely to know you enjoyed the café after your journey — we’re glad it was a welcome bonus. We really appreciate you taking the time to share your experience and hope to see you again soon.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
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