Great service from Rudy (who was supported by Conor & Darren). Rudy was super helpful in getting both our kitchen table & stools and dining table and chairs ordered today in Tillicoultry store. Lovel... See more
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We were attended to by Finlay Barrow, polite, knowledgeable, very helpful, no pressure salesman. He gave us as much time as we needed to look around, ask questions, try various seats, we had a short w... See more
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Personal attention was spot on and not too pushy, just right. Special mention to Lauren Grant who looked after us very well. She certainly knew her stuff and was able to advise in a very professional... See more
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Lauren Grant was extremely helpful, knowledgeable, patient and friendly. I would recommend Sterling Mills, the furniture is well made and long lasting. Thanks again Lauren
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Company details
- Furniture Store
- Bedroom Furniture Store
- Flooring Store
- Home Goods Store
- Living Room Furniture Store
- Mattress Store
Written by the company
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Contact info
76 Moss Road, FK13 6NS, Tillicoultry, Scotland, United Kingdom
- 01259 750655
4.7
Excellent
890 reviews
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Replied to 98% of negative reviews
Typically replies within 24 hours
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Fantastic staff and fabulous showrooms
Fantastic staff who were so helpful and accommodating. The choice of products was amazing and our personal choice was absolutely wonderful as we had went with an idea of what we were looking for but changed our mind due to the choices available. The cafe was an added bonus as we had travelled quite a distance and really enjoyed the treats on the menu.
April 29, 2026
Reply from Sterling Home - Tillicoultry
Hi Robert,
Thank you so much for your kind feedback.
We’re delighted to hear that our team were so helpful and accommodating, and that our choice of products helped you find the perfect pieces.
It’s also lovely to know you enjoyed the café after your journey — we’re glad it was a welcome bonus. We really appreciate you taking the time to share your experience and hope to see you again soon.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Reply from Sterling Home - Tillicoultry
Hi Margaret,
Thank you for your great feedback.
We’re pleased everything arrived on time and that you’re happy with the size and how it looks in your room. We hope you continue to enjoy it.
Thank you for choosing Sterling Home Tillicoultry and we hope to see you again soon!!
Kind Regards
The Sterling Home Team
Excellent friendly and professional…
Excellent friendly and professional service from Elaine who we spoke to a few times before deciding on the configuration that would best suit
April 26, 2026
Reply from Sterling Home - Tillicoultry
Hi Andrew,
Thank you for your lovely feedback.
We’re really pleased to hear that Elaine provided such friendly and professional service and took the time to talk everything through with you to find what suited you best. We will be sure to pass your kind comments on to her. We really appreciate you taking the time to share your experience.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Very friendly staff
Very friendly staff, no pushy sales. Made my purchase with the help of Elaine Sharp. Very professional and knowledgeable. Would highly recommend.
May 10, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Bruce
Thank you so much for your kind feedback!
We’re delighted to hear that you had a positive experience and that Elaine provided such professional and knowledgeable service. We’ll be sure to pass on your lovely comments to her.
Your recommendation really means a lot to us, and we look forward to welcoming you again in the future.
Kind Regards
The Sterling Home Team
Gary has been very helpful as we are…Parker knoll
Gary has been very helpful as we are dealing with our insurance and it all takes time.
March 27, 2026
Reply from Sterling Home - Tillicoultry
Hi Pauline,
Thank you for your feedback.
We’re glad to hear Gary has been so helpful while you’re dealing with the insurance process, and we appreciate your patience as these things can take time. We will be sure to pass your kind comments on to him.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Helpful support from Donna Rae
Helpful support from Donna Rae. Detailed discussion about furniture options. Much appreciated.
May 8, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Carol,
Thank you for sharing your feedback.
It’s great to hear that Donna provided such helpful support and took the time to discuss your furniture options in detail. We will be sure to pass on your kind words to her – they’ll be much appreciated.
Thank you for choosing Sterling Home Tillicoultry and we hope to see you again soon.
Kind Regards
The Sterling Home Team
Great store great staff…
Sterling is always a pleasure to visit and we’ve bought most of our furniture there over many years. This time round we bought a settee and chair supported by Amy Ireland who helped us with product information and hints and tips. Very professional and you’d have thought she was our own personal advisor. Thank you Amy.
April 19, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi,
Thank you so much for your kind feedback.
We’re delighted to hear about your recent experience and that Amy provided such professional, helpful support with your purchase.
It’s lovely to know she made you feel so well looked after. We will be sure to pass your thanks on to Amy – she’ll be thrilled to hear this. We truly appreciate your continued support and look forward to welcoming you again.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Missing out on the Spring Holiday…
Missing out on the Spring Holiday weekend, we called 2 days later to see if staff would honour the offer just finished. Manager unwilling to, but friendly assistant Conor Ross went out of his way to offer £50 discount as a goodwill gesture, and in turn he secured a sale a few pounds short of £1,000 ( which in this climate most businesses would be glad of). Conor was very professional and friendly, whilst showing empathy to a customer willing to do business. Sterling Home is safe in the hands of young professionals like Conor, and would do wise to help hold onto their professionalism. Mr & Mrs Burns
May 6, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Dear Mr & Mrs Burns
Thank you very much for taking the time to share your experience.
We’re sorry to hear that you missed out on our Spring Holiday offer, but we’re delighted that Conor was able to step in and assist you. Your kind words about his professionalism, friendliness, and willingness to go the extra mile mean a great deal to us.
We’re incredibly proud of the service our team provides, and it’s always rewarding to see individuals like Conor recognised for their efforts. We’ll be sure to pass on your feedback to him and the wider team.
Positive experiences like yours are exactly what we strive for, and your support is truly appreciated.
Thank you again for choosing Sterling Home. We hope you enjoy your purchase and look forward to welcoming you back in the future.
Warm Regards
The Sterling Home Team
Reply from Sterling Home - Tillicoultry
Hi
Thank you so much for your kind feedback!
We’re delighted to hear you found our sales team helpful. Providing excellent service is very important to us, and we’ll be sure to pass your lovely comments on.
We look forward to assisting you again in the future!
Kind Regards
The Sterling Home Team
Reply from Sterling Home - Tillicoultry
Thank you very much for your kind feedback.
We’re delighted to hear you found our staff friendly and helpful and that you were happy with our delivery service.
We really appreciate you taking the time to leave a review and hope to see you again soon.
Kind Regards
The Sterling Home Team
This is a lovely company to visit
This is a lovely company to visit. The staff are so pleasant and helpful. We travel for 1hour 45min to get there. And always come away with a few purchases. Amy Ireland went over and above for us on our visit. We bought 4 chairs that day. We enjoyed the garden area and the restaurant. We cannot praise all the staff highly enough. It is evident this is one big happy family store.
April 20, 2026
Reply from Sterling Home - Tillicoultry
Hi Gordon,
Thank you so much for your lovely feedback and for travelling such a long way to visit us – it really means a lot.
We’re delighted to hear you enjoyed the store, garden area and restaurant, and that you came away with purchases you love.
Amy will be absolutely thrilled with your kind comments, and we’ll be sure to share this with her and the rest of the team. Your praise for our staff and the atmosphere in store is greatly appreciated.
We look forward to welcoming you back again soon.
Kind Regards
The Sterling Home Team
New bed shopping made really easy and…
New bed shopping made really easy and enjoyable. Gordon Fraser was fab...gave us lots of information but wasnt overpowering or pushy. Would recommend
May 4, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Thank you very much for your lovely review.
We’re delighted to hear that you found the process of buying your new bed easy and enjoyable. Gordon will be really pleased to know his helpful, no‑pressure approach made such a positive impression.
We truly appreciate your recommendation and hope you enjoy many great nights’ sleep in your new bed.
Thank you for choosing us!
Kind Regards
The Sterling Home Team
Margaret Connor was very helpful
Margaret Connor was very helpful. Thank you
May 3, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Thank you for your kind feedback.
We’re really pleased to hear that Margaret Connor was so helpful. I’ll be sure to pass your thanks on to her.
We appreciate you taking the time to share your experience.
Kind Regards
The Sterling Home Team
Scott at Sterling home outlet centre is…
Scott at Sterling home outlet centre is the principle reason for the review.
I was buying a venjakob ex display unit and he went above and beyond.
He was helpful, courteous and knowledgable of course , and put up with an unnecessary level of cheek from me.
A complete gent with excellent customer care and consideration.
As member of staff, an asset to the business. He sorted out tricky delivery needs, and achieved some more discount on the product. Fabulous.
April 19, 2026
Reply from Sterling Home - Tillicoultry
Thank you very much for taking the time to leave such a detailed and positive review.
We’re delighted to hear about your experience at our Sterling Home Outlet Centre and that Scott was able to look after you so well. Your comments about his knowledge, courtesy, humour, and commitment to customer care will be shared with him and the wider team, feedback like this really means a lot.
We’re especially pleased that Scott could help resolve the delivery challenges and secure additional discount for you. He truly is a great asset to our business, and your kind words reflect that perfectly.
Thank you again for choosing Sterling Home. We hope you enjoy your Venjakob piece for many years to come and look forward to welcoming you back in the future.
Kind Regards
The Sterling Home Team
Great purchases at great prices
My daughter had just purchased a new house, and I decided to take them to Sterling in Tillicoultry. I couldn’t believe it when I saw the size of the place – it’s like an Aladdin’s cave, with great-looking furniture and lovely staff.
I used to go to the Dundee branch in when it was there, and I had a chat with Ally and Scott, the manager, who couldn’t do enough for you. I really miss the Dundee branch.
Anyway, I couldn’t believe it when I saw Scott, the manager of the outlet – he recognised me! What a great lad and what a manager to run your business. He was very busy and knowledgeable, and he sorted my daughter out with everything she needed, from settees to beds and coffee tables – all at a fraction of the price of any other shop or business I’ve ever used.
And this is quality furniture, not your run-of-the-mill rubbish. The great thing is she gets it all delivered in 10 days – how’s that for service?
Well, thanks again, Scott. My daughter is very happy and is looking forward to moving into her new house. I’m sure Scott, who is an asset to Sterling, he will go a long way within this company.
I can’t wait to come back myself and purchase more quality items.
May 3, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Thank you so much for taking the time to leave such a wonderful and detailed review.
We’re absolutely delighted to hear about your experience at our Tillicoultry store and how pleased your daughter is with her new furniture, what an exciting time for her!
It truly means a lot that you’ve continued to support Sterling over the years, and even more so that Scott remembered you from your visits to our former Dundee branch. He’ll be thrilled to read your kind words.
Scott and the whole Tillicoultry team take great pride in offering knowledgeable, friendly service and quality furniture at exceptional value, so it’s fantastic to know this came across so clearly.
We’re especially pleased you were impressed by both the quality and the delivery timescale, getting everything sorted quickly and smoothly is exactly what we aim for.
We wish your daughter every happiness in her new home and look forward to welcoming you back very soon.
Kind Regards
The Sterling Home Team
Purchased items ordered a week or so…
Purchased items ordered a week or so ago alteady dropped by £200 even though it was allegedly already at sale price.
April 19, 2026
Reply from Sterling Home - Tillicoultry
Thank you for your feedback.
I’m sorry to hear you’re disappointed with the price change after your purchase. Prices can fluctuate due to promotions or sales that begin after an order has been placed. While the item was already discounted at the time you ordered, further reductions may have been applied as part of a later promotion.
Unfortunately, we’re unable to retrospectively apply new discounts to completed purchases.
We do understand how frustrating this can feel and truly appreciate you taking the time to share your experience.
Kind Regards
The Sterling Home Team
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Quick efficient service.
April 19, 2026
Reply from Sterling Home - Tillicoultry
Hi William
Thank you very much for your kind feedback.
We’re delighted to hear that you found our team helpful and knowledgeable, and that the service was quick and efficient.
We really appreciate you taking the time to share your experience and look forward to helping you again in the future.
Kind Regards
The Sterling Home Team
Warm welcome at Sterling
We were greeted by Elaine on entering the shop. She made sure we knew where to find the items we were looking for and was both friendly and helpful.
Sales staff Nikki and Gordon helped with our purchases and again were informative without being pushy. We bought a new bed and sofas having found exactly what we needed and at a good price. Previous purchases have lasted 20+ years such is the quality of Sterling’s products so we had no qualms about buying again.
Altogether a really good experience with excellent staff, Elaine particularly is a real asset, so nice to be warmly greeted by someone not actively trying to sell you something. She has a lovely way with people and enhanced our shopping experience.
May 2, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Susan
Thank you very much for taking the time to leave such a detailed and positive review.
We’re delighted to hear that you had such a great experience with us and that Elaine made you feel so welcome from the moment you arrived. Creating a friendly, relaxed, and helpful environment is exactly what we aim for, so it’s wonderful to know this came across during your visit.
We’ll also be sure to pass on your kind comments to Nikki and Gordon — they’ll be pleased to hear that their product knowledge and no‑pressure approach helped you find exactly what you were looking for.
It means a great deal to us that you chose Sterling again, especially knowing that your previous purchases have lasted over 20 years. Your continued trust in the quality of our products truly is the best compliment we could receive.
Thank you once again for your lovely feedback. We look forward to welcoming you back in the future.
Kind Regards
The Sterling Home Team
Good choice and staff in store are good but.....
The people in store are very helpful but appear to be let down by the warehouse. We ordered a mattress and protector but only the mattress was delivered. The protector had to be chased up. When I went to collect my rug they had misplaced the offcuts part and the best guess was it might be at the warehouse.
March 21, 2026
Reply from Sterling Home - Tillicoultry
Hi Paul
Thank you for taking the time to share your feedback.
We’re really pleased to hear that you found our in‑store team helpful, but we’re very sorry that your experience was impacted by issues with our warehouse.
We appreciate you highlighting the missing mattress protector and the misplaced rug offcuts, this is certainly not the level of service we aim to provide. We understand how frustrating it is to have to chase orders or be given unclear updates, and we apologise for the inconvenience this caused.
Your comments have been shared with our warehouse and logistics teams so we can investigate what went wrong and improve our processes going forward.
Thank you again for bringing this to our attention, and we hope we can deliver a smoother experience for you in the future.
Kind Regards
The Sterling Home Team
Very knowledgeable staff
Barry was very helpful and knowledgeable about the furniture, he gave us excellent advice about the suites and their functionality. Also some useful information about the leathers available.
May 2, 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi John
Thank you very much for your kind feedback.
We’re delighted to hear that Barry was able to help you with expert advice on the suites, their functionality, and the leather options available. We’ll be sure to pass on your lovely comments to him.
Thank you for choosing us, we really appreciate your support and hope you enjoy your furniture for many years to come.
Kind Regards
The Sterling Home Team
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