Stonetools Reviews 260

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

I had a very disappointing experience with Stonetools Ltd. I returned an online order after agreeing the return directly with them. The goods were sent back in the same condition and were con... See more

Rated 5 out of 5 stars

I always go to Stonetools and have done for at least the past 15 years. They supply quality tools, deliver very quickly, are easy to deal with, good communications, friendly service. If you're in busi... See more

Rated 5 out of 5 stars

Stonetools were recommended by my kitchen worktop fabricator because they use there tools professionally for installs. Very helpful over the phone before i placed an order online and order came next... See more

Rated 5 out of 5 stars

Items in stock, fast delivery and no messing about. Have purchased several times from these guys and its always been fast and efficient. It is time for companies to stop over wrapping products, bu... See more

Company details

  1. Tool Store
  2. Construction Equipment Supplier

Written by the company

Stonetools is a trusted and dependable partner for people working stone around the world, meticulously researching and sourcing the latest and best solutions. Stonetools - Everything You Need for Working Stone


Contact info

4.0

Great

TrustScore 4 out of 5

260 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent

Excellent, polite and helpful service and competitive pricing. Promptly dispatched and carefully wrapped.

April 11, 2022
Unprompted review
Rated 5 out of 5 stars

Products arrived very quickly

Products arrived very quickly, well packed and the delivery company accepted to deliver to a neighbour if we were unexpectedly out. Microlux granite polishing powder has worked to remove some small marks and dull patches on 11 year old worktop and now looks like new again (machine polished using felt pads).

March 11, 2022
Unprompted review
Rated 5 out of 5 stars

Good service and in stock every time.

Items in stock, fast delivery and no messing about.
Have purchased several times from these guys and its always been fast and efficient.
It is time for companies to stop over wrapping products, but if they can't due to fragility then to use unbleached paper packaging.
Always best to lead the way if you can.

January 7, 2022
Unprompted review
Rated 4 out of 5 stars

Buying from the Republic of Ireland.

Buying from the Republic of Ireland.
From browsing through the online catalog, through to selection of products, through to paying, right up to the day the product was delivered I found the whole set up very user friendly ( unlike some other companies we deal with in Ireland and England especially since Brexit) Hats off to Stonetools they haven't forgotten us. We shall be purchasing again from Stonetools.

December 18, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service 5*

My order was only granite and marble cleaner, never the less, I was very impressed with the speed of delivery, exactly what I ordered and really well packed to prevent breakages. I was kept informed exactly what was happening. Excellent customer service thank you

November 26, 2021
Unprompted review
Rated 5 out of 5 stars

Extremely helpful

Scott Pearson, my sales rep, was extremely professional and helpful. My shop is located here in the states, in the U.S., and I thought getting what we needed would be difficult and taxing. Scott made my experience easier than imagined.

November 1, 2021
Unprompted review
Rated 5 out of 5 stars

Fast delivery, excellent customer service

Tools arrived quickly and packed ok, unfortunately one of the stones was badly chipped (maybe the transport) but I called stonetools and they sorted ASAP. I got a replacement quickly the day after.
I will use them again.
Recommended serious company A+

November 1, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing company to deal with

Amazing company to deal with from helping with my order and customs as was being delivered to Ireland. This was a no hassle order and i received it within two days definitely worth buying from this company.

October 11, 2021
Unprompted review

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