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Storage King New Zealand Reviews 2,651

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 249 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly helpful, friendly, and professional, often going above and beyond to assist with various needs. The service is frequently described as efficient, secure, and well-managed, making the overall user experience smooth and stress-free. Many appreciate the clean, dry, and secure facilities, along with convenient access and useful amenities like trolleys or even the availability of trucks. A few other people also felt that the customer service was not always helpful, with some experiencing issues with communication and responsiveness. There were also occasional reports of facility malfunctions, such as an elevator not working, which caused inconvenience for some customers.

What people talk about most

Staff

Clients share positive opinions on staff, consistently describing them as helpful, friendly, and... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the... See more

User experience

Users describe positive interactions with the user experience. Customers consistently highlight the ease of... See more

Customer service

Consumers find customer service to be positive. Many reviewers describe the service as helpful, obliging, and... See more

Facilities

Reviewers highlight positive aspects of facilities. Customers consistently praise the facilities for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team at Storage King Grey Lynn are always finding ways to accommodate storing my boat. Nothing is a problem for them which is very refreshing and rare these days. They even stopped two women... See more

Company replied

Rated 5 out of 5 stars

Great customer service. Would recommend 100%. Friendly helpful and accommodating. Good communication and efficient, everything was explained thoroughly. Am very happy with storage unit. Just right for... See more

Company replied

Rated 5 out of 5 stars

People working there are extremely nice helpful and my experience has been very positive. Office ladies awesome.. they took notice that I was moving places and prepared a gift basket for me that was s... See more

Company replied

Rated 5 out of 5 stars

We were in a time-sensitive situation and the team at Dunedin went above and beyond to help us out. They were so kind and accommodating and offered solutions which made a stressful time so much easi... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Moving Supply Store
  4. Packaging Supply Store
  5. Records Storage Facility
  6. Storage Facility

About Storage King New Zealand

Written by the company

Storage King New Zealand: Stuff It. Live More.

We're not just another storage company; we're the trusted name in secure, reliable storage units right across New Zealand. With friendly self-storage facilities located across major cities in the North and South Islands, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.

Why Kiwis Love Storing with Storage King:

  • Total Peace of Mind: We take security seriously so you don't have to worry. Our facilities have advanced security measures, so your cherished belongings are in safe hands.
  • Flexible and Fair: Life changes, and your storage should too! We have every unit size imaginable, from small lockers to huge warehouse-sized spaces. Plus, our storage spaces are simply month-to-month — no lock-ins, no fuss.
  • We Help You Move: Forget the endless hunting for boxes! We stock all the high-quality moving boxes, packing tape, and bubble wrap you'll need right in-store. Need a hand with transport? Many of our locations offer convenient vehicle hire options, including courtesy van or truck use on move-in.
  • Easy Access, Everywhere: Our locations are clean, well-lit, and designed for easy drive-up access. Pop in when you need to, thanks to our generous access hours.
  • Real People, Real Help: Our local New Zealand team are experts in storage and genuinely love helping people. Come chat to us! We'll help you figure out the perfect fit and share our best moving tips.

How We Can Help You:

  • Home Storage: Clearing space for a renovation, moving house, or just getting rid of the clutter.
  • Business Storage: Need a clean, dry space for inventory, tools, important files, or equipment? We're the affordable warehousing alternative.
  • Vehicle Storage: Safe, secure long-term parking for your beloved car, boat, or caravan.
  • Boxes & Packing Supplies: Get everything you need to pack safely in one convenient place.

Ready to reclaim your spare room and simplify your life? Stuff It. Live More.

Storage King is here to make your storage experience smooth, secure, and stress-free.

Give us a call on 0800 220 210 or get a free quote online today!

Visit our website: storageking.co.nz


Contact info

Get Your FREE, No-Obligation Quote Today

Need Storage? Get your FREE quote now — it's easy and no obligation!


4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

First time

Great concept - easy to navigate. On line rego is not altogether simple to navigate for grey heads. Staff very helpful.

March 31, 2026
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Reply from Storage King New Zealand

Thanks for your feedback! We're glad to hear you found our concept easy to navigate and that our staff were helpful. We appreciate your input on the online registration process and will continue to work on making it more user-friendly for everyone.

Rated 5 out of 5 stars

The customer service was just top notch…

The customer service was just top notch absolutely awesome.

The storage unit that was quoted for us as per our discussion was perfect size for the amount of gears.

Just all in all was a great experience and would highly recommend to others.

March 18, 2026
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Reply from Storage King New Zealand

Thank you for your fantastic review, Scobie! We're excited to hear that our customer service met your expectations and that the storage unit was just right for your needs. Your recommendation is greatly appreciated and we look forward to serving you again!

Rated 5 out of 5 stars

Explained the process

Explained the process, and change sheds at the last moment.

March 17, 2026
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Reply from Storage King New Zealand

Thanks for the awesome review, Kay! We're glad to hear our team made the process smooth for you and accommodated your last-minute needs. Your satisfaction is our priority, and we appreciate your support!

Rated 4 out of 5 stars

Very helpful very clean

Communication , respectful, clean etc only thing it lacks is 24/7 access for customer everything else perfect

March 18, 2026
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Reply from Storage King New Zealand

This is great news! We're so happy to know that you had a good experience. Thank you for your review.

Rated 5 out of 5 stars

Very personable staff

Very personable staff. Explained everything relevant and to the point.
Came back to immediately re a query I had. Really great service. Thank you

March 13, 2026
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Reply from Storage King New Zealand

Thank you for your wonderful feedback, JK! It is wonderful to hear that our team provided you with great service and clear communication. Your satisfaction is our priority, and we appreciate your kind words!

Rated 5 out of 5 stars

Two thumbs up

Easy check in process, and orientation.
Good clean and well set up premises.

March 1, 2026
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Reply from Storage King New Zealand

This is great news! We're so happy to know that you had a good experience. Thank you for your review.

Rated 5 out of 5 stars

Very promising

Very promising, clean facility, friendly on site staff.

March 1, 2026
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Reply from Storage King New Zealand

This is great news! We're so happy to know that you had a good experience. Thank you for your review.

Rated 5 out of 5 stars

Very accommodating

Very accommodating, and they listen to your needs and want to help,many thanks

March 4, 2026
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Reply from Storage King New Zealand

On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.

Rated 5 out of 5 stars

On the day

On the day - Storage Kind Ruakura managed to assist the movers get into the Unit.
As I was not there, they kept the padlock key for me to collect later in the week.
Very helpful and professional.

February 24, 2026
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Reply from Storage King New Zealand

Thank you, Joan! It is wonderful to hear that our team was able to assist you and make your experience smooth and professional. Your satisfaction is our priority, and we appreciate your kind words!

Rated 5 out of 5 stars

AAA1 SERVICE

excellant communication and co operation.i had enuf on my plate already and my storage was to small.you guys made the upgrade stress free and easy .thanx again for going the extra distance for us kumeu.

February 15, 2026
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Reply from Storage King New Zealand

Thank you, Andrew! We're glad to hear that our team made your upgrade smooth and stress-free. Your satisfaction is our priority, and we appreciate your kind words. If you need anything else, we're here to help!

Rated 5 out of 5 stars

Highly recommended

Hassle free, straight forward and concise information and guidelines. All done efficiently. We were moving house and down to the very last stage and needed storage space. We were first timers and I found staff friendly and helpful, and accomodating. The office staff were able to find storage space ‘on the spot’. We’ve had no issues with coming and going to our unit (which was clean and more spacious than we thought). It is a well operated and safe storage clfavility. Also we were invited to call an after hours centre if we had any issues. So glad to be with this team at Onehunga, thank you. I have had a great experience here and highly recommend to other customers seeking storage space.

February 20, 2026
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Reply from Storage King New Zealand

Thank you for your fantastic review, Patricia! We're thrilled to hear that your experience was hassle-free and that our team was able to assist you effectively. It's great to know you found our facility clean and spacious. We appreciate your recommendation and look forward to serving you again!

Rated 5 out of 5 stars

Amazing friendly staff

Amazing friendly staff, clean tidy facilities, easy access, The staff are very friendly and helpful. Ab the staff there was very helpful and friendly

March 14, 2026
Unprompted review
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Reply from Storage King New Zealand

Thank you for the fantastic feedback, Jaxon! It's great to hear that our friendly team and clean facilities made your experience enjoyable. Your satisfaction is our priority, and we look forward to continuing to provide you with excellent service.

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