Banner for Storage King New Zealand

Storage King New Zealand Reviews 2,652

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 249 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, friendliness, and accommodating nature, making every interaction pleasant and efficient. Many highlight the outstanding customer service, noting the team's willingness to go above and beyond to assist with various needs, including time-sensitive situations and specific budget requirements. The facilities are frequently described as clean, secure, and well-maintained, with convenient access and useful amenities like trolleys. Reviewers appreciate the smooth user experience, from easy online registration to clear communication and efficient processes. However, some people were dissatisfied with occasional issues like elevator malfunctions and difficulties in reaching responsive customer support, leading to wasted time and frustration.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Service

Consumers find service to be positive, highlighting the helpfulness and professionalism of the staff. Many... See more

User experience

People report positive experiences with the user experience. Customers consistently praise the ease of... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness, politeness,... See more

Facilities

Customers consistently note positive experiences with facilities. Reviewers frequently praise the cleanliness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team at Storage King Grey Lynn are always finding ways to accommodate storing my boat. Nothing is a problem for them which is very refreshing and rare these days. They even stopped two women... See more

Company replied

Rated 5 out of 5 stars

People working there are extremely nice helpful and my experience has been very positive. Office ladies awesome.. they took notice that I was moving places and prepared a gift basket for me that was s... See more

Company replied

Rated 5 out of 5 stars

Great customer service. Would recommend 100%. Friendly helpful and accommodating. Good communication and efficient, everything was explained thoroughly. Am very happy with storage unit. Just right for... See more

Company replied

Rated 5 out of 5 stars

We were in a time-sensitive situation and the team at Dunedin went above and beyond to help us out. They were so kind and accommodating and offered solutions which made a stressful time so much easi... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Moving Supply Store
  4. Packaging Supply Store
  5. Records Storage Facility
  6. Storage Facility

About Storage King New Zealand

Written by the company

Storage King New Zealand: Stuff It. Live More.

We're not just another storage company; we're the trusted name in secure, reliable storage units right across New Zealand. With friendly self-storage facilities located across major cities in the North and South Islands, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.

Why Kiwis Love Storing with Storage King:

  • Total Peace of Mind: We take security seriously so you don't have to worry. Our facilities have advanced security measures, so your cherished belongings are in safe hands.
  • Flexible and Fair: Life changes, and your storage should too! We have every unit size imaginable, from small lockers to huge warehouse-sized spaces. Plus, our storage spaces are simply month-to-month — no lock-ins, no fuss.
  • We Help You Move: Forget the endless hunting for boxes! We stock all the high-quality moving boxes, packing tape, and bubble wrap you'll need right in-store. Need a hand with transport? Many of our locations offer convenient vehicle hire options, including courtesy van or truck use on move-in.
  • Easy Access, Everywhere: Our locations are clean, well-lit, and designed for easy drive-up access. Pop in when you need to, thanks to our generous access hours.
  • Real People, Real Help: Our local New Zealand team are experts in storage and genuinely love helping people. Come chat to us! We'll help you figure out the perfect fit and share our best moving tips.

How We Can Help You:

  • Home Storage: Clearing space for a renovation, moving house, or just getting rid of the clutter.
  • Business Storage: Need a clean, dry space for inventory, tools, important files, or equipment? We're the affordable warehousing alternative.
  • Vehicle Storage: Safe, secure long-term parking for your beloved car, boat, or caravan.
  • Boxes & Packing Supplies: Get everything you need to pack safely in one convenient place.

Ready to reclaim your spare room and simplify your life? Stuff It. Live More.

Storage King is here to make your storage experience smooth, secure, and stress-free.

Give us a call on 0800 220 210 or get a free quote online today!

Visit our website: storageking.co.nz


Contact info

Get Your FREE, No-Obligation Quote Today

Need Storage? Get your FREE quote now — it's easy and no obligation!


4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing friendly staff

Amazing friendly staff, clean tidy facilities, easy access, The staff are very friendly and helpful. Ab the staff there was very helpful and friendly

March 14, 2026
Unprompted review
Storage King New Zealand logo

Reply from Storage King New Zealand

Thank you for the fantastic feedback, Jaxon! It's great to hear that our friendly team and clean facilities made your experience enjoyable. Your satisfaction is our priority, and we look forward to continuing to provide you with excellent service.

Rated 5 out of 5 stars

Friendly helpful advice

Friendly helpful advice - recommend!

February 27, 2026
Storage King New Zealand logo

Reply from Storage King New Zealand

This is great news! We're so happy to know that you had a good experience. Thank you for your review.

Rated 5 out of 5 stars

Entire experience from initial enquiry…

Entire experience from initial enquiry to booking storage unit, facility layout ingress & egress was seamless. Great service all round. Highly recommended

February 23, 2026
Storage King New Zealand logo

Reply from Storage King New Zealand

Hello Sharon, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

Best Storage in the North Shore

The service was excellent, the process was quick & the storage is huge, clean & not expensive at all to rent. Will happily recommend to anyone looking for storage to hire.

February 19, 2026
Storage King New Zealand logo

Reply from Storage King New Zealand

This is great news! We're so happy to know that you had a good experience. Thank you for your review.

Rated 5 out of 5 stars

Chur bou

Chur bou, yea nah algudz aye. The roc up, exchange koorero, boom 💥 doneova, period. Aaaaaaand a free month even. Yeeeeeeeaaaa booooooiiii that's us to the bone bou aldae erdae

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

A storage king!

Helpful, friendly and a great, safe storage facility at Ferrymead. Many thanks to the Team I dealt with from query through to booking. The team was very helpful even when asking what I thought were daft questions!

February 20, 2026
Storage King New Zealand logo

Reply from Storage King New Zealand

Hello Vicki, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

Great Service Even on Short Notice

They were fantastic and very accommodating, especially since I only gave them a couple of days notice that I had a truck full of furniture arriving. The whole experience was great and took away all the pressure. My belongings are now safely stored away and secure, but easily accessible with an access code.

February 20, 2026
Storage King New Zealand logo

Reply from Storage King New Zealand

Thank you for your wonderful feedback, Lee! We're thrilled to hear that our team made your storage experience seamless and stress-free. It's great to know your belongings are safe and easily accessible. We appreciate your support and look forward to assisting you again in the future!

Rated 4 out of 5 stars

Excellent service by staff

Excellent service by staff.
Be nice if there was some sort of lighting for inside units.
The exit key pad could be in a better place so you don't need to get out of car.....

February 19, 2026
Storage King New Zealand logo

Reply from Storage King New Zealand

Thank you for your feedback, Keith! We're glad to hear you had an excellent experience with our staff. We appreciate your suggestions on lighting and the keypad placement, as we’re always looking to improve our services. Your insights help us enhance the experience for all our customers!

Rated 5 out of 5 stars

Very prompt reply from my initial…

Very prompt reply from my initial website enquiry, to going into the office and having a great interaction with the admin ladies who helped me with booking the van and showing me how to get into the unit. No problems recommending this firm.

February 17, 2026
Storage King New Zealand logo

Reply from Storage King New Zealand

Thanks for your fantastic feedback, Jodi! We’re glad to hear about your positive experience with our team. Providing prompt and helpful service is our priority, and we appreciate your recommendation.

Rated 5 out of 5 stars

All the staff were extremely helpful…

I recently had an outstanding experience at Storage King St Lukes in Auckland. The service was truly exceptional, going above and beyond what I expected. The staff were not only friendly but also incredibly helpful, ensuring all my needs were met with a smile. Their professionalism and attention to detail made my storage experience seamless and enjoyable. I am very, very happy with my decision and can definitely recommend this store to anyone in need of storage solutions. Thank you, Storage King St Lukes, for your excellent service!

February 9, 2026
Storage King New Zealand logo

Reply from Storage King New Zealand

Hello Antonio, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

I recommend Storage King and St Lukes…

I recommend Storage King and St Lukes Storage King is the best branch because of the staff member Tas, who really looks after customers.

February 11, 2026
Storage King New Zealand logo

Reply from Storage King New Zealand

Thank you, Steph! We're excited to hear about your positive experience and Tas's exceptional service. Our team is dedicated to providing the best for our customers, and your recommendation is greatly appreciated!

Rated 5 out of 5 stars

Clear & precise info

Clear & precise info, helpful staff + great contact

February 3, 2026
Storage King New Zealand logo

Reply from Storage King New Zealand

Thank you for the positive feedback!

Rated 5 out of 5 stars

Professional and Polite

I found the team at Storage King Ferrymead to be very professional, polite and keen to help you find the best solution for your storage needs.

February 10, 2026
Storage King New Zealand logo

Reply from Storage King New Zealand

Hello Clinton, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

Lucky’s experience

People working there are extremely nice helpful and my experience has been very positive. Office ladies awesome.. they took notice that I was moving places and prepared a gift basket for me that was so unexpected and very thoughtful of all the staff highly appreciated, would easily recommend them to friends and family. God bless them and thank you so very much for meeting such a great group of people.

February 1, 2026
Storage King New Zealand logo

Reply from Storage King New Zealand

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience and that our team made your move a little brighter with their thoughtful gesture. Your recommendation is greatly appreciated, and we look forward to serving you again in the future!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look