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Storage King New Zealand Reviews 2,652

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 249 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, friendliness, and accommodating nature, making every interaction pleasant and efficient. Many highlight the outstanding customer service, noting the team's willingness to go above and beyond to assist with various needs, including time-sensitive situations and specific budget requirements. The facilities are frequently described as clean, secure, and well-maintained, with convenient access and useful amenities like trolleys. Reviewers appreciate the smooth user experience, from easy online registration to clear communication and efficient processes. However, some people were dissatisfied with occasional issues like elevator malfunctions and difficulties in reaching responsive customer support, leading to wasted time and frustration.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Service

Consumers find service to be positive, highlighting the helpfulness and professionalism of the staff. Many... See more

User experience

People report positive experiences with the user experience. Customers consistently praise the ease of... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness, politeness,... See more

Facilities

Customers consistently note positive experiences with facilities. Reviewers frequently praise the cleanliness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team at Storage King Grey Lynn are always finding ways to accommodate storing my boat. Nothing is a problem for them which is very refreshing and rare these days. They even stopped two women... See more

Company replied

Rated 5 out of 5 stars

People working there are extremely nice helpful and my experience has been very positive. Office ladies awesome.. they took notice that I was moving places and prepared a gift basket for me that was s... See more

Company replied

Rated 5 out of 5 stars

Great customer service. Would recommend 100%. Friendly helpful and accommodating. Good communication and efficient, everything was explained thoroughly. Am very happy with storage unit. Just right for... See more

Company replied

Rated 5 out of 5 stars

We were in a time-sensitive situation and the team at Dunedin went above and beyond to help us out. They were so kind and accommodating and offered solutions which made a stressful time so much easi... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Moving Supply Store
  4. Packaging Supply Store
  5. Records Storage Facility
  6. Storage Facility

About Storage King New Zealand

Written by the company

Storage King New Zealand: Stuff It. Live More.

We're not just another storage company; we're the trusted name in secure, reliable storage units right across New Zealand. With friendly self-storage facilities located across major cities in the North and South Islands, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.

Why Kiwis Love Storing with Storage King:

  • Total Peace of Mind: We take security seriously so you don't have to worry. Our facilities have advanced security measures, so your cherished belongings are in safe hands.
  • Flexible and Fair: Life changes, and your storage should too! We have every unit size imaginable, from small lockers to huge warehouse-sized spaces. Plus, our storage spaces are simply month-to-month — no lock-ins, no fuss.
  • We Help You Move: Forget the endless hunting for boxes! We stock all the high-quality moving boxes, packing tape, and bubble wrap you'll need right in-store. Need a hand with transport? Many of our locations offer convenient vehicle hire options, including courtesy van or truck use on move-in.
  • Easy Access, Everywhere: Our locations are clean, well-lit, and designed for easy drive-up access. Pop in when you need to, thanks to our generous access hours.
  • Real People, Real Help: Our local New Zealand team are experts in storage and genuinely love helping people. Come chat to us! We'll help you figure out the perfect fit and share our best moving tips.

How We Can Help You:

  • Home Storage: Clearing space for a renovation, moving house, or just getting rid of the clutter.
  • Business Storage: Need a clean, dry space for inventory, tools, important files, or equipment? We're the affordable warehousing alternative.
  • Vehicle Storage: Safe, secure long-term parking for your beloved car, boat, or caravan.
  • Boxes & Packing Supplies: Get everything you need to pack safely in one convenient place.

Ready to reclaim your spare room and simplify your life? Stuff It. Live More.

Storage King is here to make your storage experience smooth, secure, and stress-free.

Give us a call on 0800 220 210 or get a free quote online today!

Visit our website: storageking.co.nz


Contact info

Get Your FREE, No-Obligation Quote Today

Need Storage? Get your FREE quote now — it's easy and no obligation!


4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great staff

Great staff, easy to understand and complimentary coffee and cold water

February 3, 2026
Storage King New Zealand logo

Reply from Storage King New Zealand

Thank you for the great review!

Rated 5 out of 5 stars

Everyone I have dealt with has been…

Everyone I have dealt with has been polite, very easy to understand and very helpful, under pretty demanding situations.

February 3, 2026
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Reply from Storage King New Zealand

Hi Val, we’re glad to hear that our team provided you with helpful support during challenging times. Thank you for your positive feedback and we’re here to make your experience as smooth as possible!

Rated 5 out of 5 stars

Lovely people.

Great prices on the boxes and tape. Lovely people who have a chat and a laugh with you.

February 11, 2026
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Reply from Storage King New Zealand

This is great news! We're so happy to know that you had a good experience. Thank you for your review.

Rated 5 out of 5 stars

It was easy organizing the removal of…

It was easy organizing the removal of our furniture with Storage King Rotorua. Great communication and helpful staff.
Thank you so much.

January 21, 2026
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Reply from Storage King New Zealand

On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.

Rated 5 out of 5 stars

Having been customer of storage king…

Having been customer of storage king before I knew this was the only company I would come back to when I needed storage again.
The welcome, service and helpful staff were still the same. The staff had changed but provided everI needed with clear information and answered all my questions.
Thank you so much.

January 18, 2026
Rated 3 out of 5 stars

The advertised storage space was…

The advertised storage space was misleading, as no dimensions were stated and what i assumed to be length and width turned out to be square area and height. The height of the unit turned out to be 2100mm not the 2400mm advertised. A lot of personal information was collected as part of signing the agreement, was all this information necessary? If storage king is hacked and my personal information stolen I'll be very unhappy.

January 21, 2026
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Reply from Storage King New Zealand

Thank you for your feedback, Stephen. We genuinely appreciate your concerns and will look into the clarity of our advertising and the information we collect. Your security is important to us, and we strive to ensure a safe experience for all our customers. We value your input as we improve our services.

Rated 5 out of 5 stars

Excellent

Excellent, helpful staff, high-level security (PIN access/cameras), and clean, dry, accessible facilities.

January 22, 2026
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Reply from Storage King New Zealand

This is great news! We're so happy to know that you had a good experience. Thank you for your review.

Rated 5 out of 5 stars

What an easy process

What an easy process. The staff are wonderful, helpful and understanding. The units clean and secure. Highly recommended.

January 15, 2026
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Reply from Storage King New Zealand

This is great news! We're so happy to know that you had a good experience. Thank you for your review.

Rated 5 out of 5 stars

The team at Storage King Grey Lynn are…

The team at Storage King Grey Lynn are always finding ways to accommodate storing my boat. Nothing is a problem for them which is very refreshing and rare these days. They even stopped two women from trying to steal my boat last year. Called me at the time and talked me through what happened. Contacted police with details (security footage etc) needed to locate them. Showed real care and concern for my property.

Highly recommend them.

January 11, 2026
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Reply from Storage King New Zealand

Thank you for your fantastic review, Shaun! We're thrilled to hear that our team went above and beyond to protect your boat and provide exceptional service. Your recommendation is greatly appreciated, and we’re always here to help with your storage needs!

Rated 5 out of 5 stars

Storage King Riccarton A++++++++++

Storage King, Riccarton are very accomodating to our requirements and go that extra mile to make sure we have what is needed. They are very professional and from the moment we made contact they were very obliging. Moving a couple of other clients around to fit us in. I have absolutely no reservations in recommending Storage King , Riccarton to anyone who is looking to store their belongings in a professional, secure and clean storage environment. A++++++++++

February 2, 2026
Unprompted review
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Reply from Storage King New Zealand

Hello Marc, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

Helpful staff

The staff at Storage King in Avondale are friendly and super helpful. Dealing with them has been a breeze.

January 14, 2026
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Reply from Storage King New Zealand

Thanks for the great review, Reuben. It is a pleasure to be of service.

Rated 5 out of 5 stars

Great Experience

Check in easy. Staff efficient and professional. Cant do enough to help. Storage clean and easy to use.

January 16, 2026
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Reply from Storage King New Zealand

Hello Selina, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

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