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Storage King New Zealand Reviews 2,652

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 249 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, friendliness, and accommodating nature, making every interaction pleasant and efficient. Many highlight the outstanding customer service, noting the team's willingness to go above and beyond to assist with various needs, including time-sensitive situations and specific budget requirements. The facilities are frequently described as clean, secure, and well-maintained, with convenient access and useful amenities like trolleys. Reviewers appreciate the smooth user experience, from easy online registration to clear communication and efficient processes. However, some people were dissatisfied with occasional issues like elevator malfunctions and difficulties in reaching responsive customer support, leading to wasted time and frustration.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Service

Consumers find service to be positive, highlighting the helpfulness and professionalism of the staff. Many... See more

User experience

People report positive experiences with the user experience. Customers consistently praise the ease of... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness, politeness,... See more

Facilities

Customers consistently note positive experiences with facilities. Reviewers frequently praise the cleanliness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team at Storage King Grey Lynn are always finding ways to accommodate storing my boat. Nothing is a problem for them which is very refreshing and rare these days. They even stopped two women... See more

Company replied

Rated 5 out of 5 stars

People working there are extremely nice helpful and my experience has been very positive. Office ladies awesome.. they took notice that I was moving places and prepared a gift basket for me that was s... See more

Company replied

Rated 5 out of 5 stars

Great customer service. Would recommend 100%. Friendly helpful and accommodating. Good communication and efficient, everything was explained thoroughly. Am very happy with storage unit. Just right for... See more

Company replied

Rated 5 out of 5 stars

We were in a time-sensitive situation and the team at Dunedin went above and beyond to help us out. They were so kind and accommodating and offered solutions which made a stressful time so much easi... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Moving Supply Store
  4. Packaging Supply Store
  5. Records Storage Facility
  6. Storage Facility

About Storage King New Zealand

Written by the company

Storage King New Zealand: Stuff It. Live More.

We're not just another storage company; we're the trusted name in secure, reliable storage units right across New Zealand. With friendly self-storage facilities located across major cities in the North and South Islands, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.

Why Kiwis Love Storing with Storage King:

  • Total Peace of Mind: We take security seriously so you don't have to worry. Our facilities have advanced security measures, so your cherished belongings are in safe hands.
  • Flexible and Fair: Life changes, and your storage should too! We have every unit size imaginable, from small lockers to huge warehouse-sized spaces. Plus, our storage spaces are simply month-to-month — no lock-ins, no fuss.
  • We Help You Move: Forget the endless hunting for boxes! We stock all the high-quality moving boxes, packing tape, and bubble wrap you'll need right in-store. Need a hand with transport? Many of our locations offer convenient vehicle hire options, including courtesy van or truck use on move-in.
  • Easy Access, Everywhere: Our locations are clean, well-lit, and designed for easy drive-up access. Pop in when you need to, thanks to our generous access hours.
  • Real People, Real Help: Our local New Zealand team are experts in storage and genuinely love helping people. Come chat to us! We'll help you figure out the perfect fit and share our best moving tips.

How We Can Help You:

  • Home Storage: Clearing space for a renovation, moving house, or just getting rid of the clutter.
  • Business Storage: Need a clean, dry space for inventory, tools, important files, or equipment? We're the affordable warehousing alternative.
  • Vehicle Storage: Safe, secure long-term parking for your beloved car, boat, or caravan.
  • Boxes & Packing Supplies: Get everything you need to pack safely in one convenient place.

Ready to reclaim your spare room and simplify your life? Stuff It. Live More.

Storage King is here to make your storage experience smooth, secure, and stress-free.

Give us a call on 0800 220 210 or get a free quote online today!

Visit our website: storageking.co.nz


Contact info

Get Your FREE, No-Obligation Quote Today

Need Storage? Get your FREE quote now — it's easy and no obligation!


4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Storage King Ferrymead Christchurch…

Storage King Ferrymead Christchurch have been very helpful and accommodating throughout my time with them. Staff are very polite and the facility is well looked after and suited my needs

April 4, 2025
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Reply from Storage King New Zealand

Thank you, Raneigh, for your fantastic review! It is wonderful to hear that our team was helpful and that our facility met your needs. Your kind words motivate us to keep providing excellent service. We appreciate your support!

Rated 5 out of 5 stars

Easy set up for a storage until.

Easy set up for a storage until.
Very helpful.
Free moving truck to move items in.

January 6, 2026
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Reply from Storage King New Zealand

Hello Shane, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

A home away from home

All the lady's in the office get along and work very well together also are very welcoming and friendly. A home away from home

December 28, 2025
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Reply from Storage King New Zealand

Thanks for the great review, Nicholas. It is a pleasure to be of service.

Rated 5 out of 5 stars

Exceptional service

Exceptional service, easy setup, and cancellation. Clear reminders of when payments are due. Best interaction with a storage company

July 23, 2025
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Reply from Storage King New Zealand

This is great news! We're so happy to know that you had a good experience. Thank you for your review.

Rated 5 out of 5 stars

Onehunga

The short amount of time it took to register a storage unit,and start moving our stuff into very efficient receptionist very impressive,very convenient location.

December 28, 2025
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Reply from Storage King New Zealand

Hello Neil, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

Friendly helpful staff.

Friendly helpful staff.
Easy access to storage.

December 18, 2025
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Reply from Storage King New Zealand

Thanks for the great review, Judith. It is a pleasure to be of service.

Rated 5 out of 5 stars

Simplicity

Simplicity, the clearety of communication, the cost the location, security,ease of entry and exit and billing set up, excellent staff support and also notices of information around the complex

December 23, 2025
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Reply from Storage King New Zealand

On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.

Rated 5 out of 5 stars

Great staff

Great staff, super helpful and a good all round product

December 7, 2025
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Reply from Storage King New Zealand

On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.

Rated 5 out of 5 stars

Safe and Secure

From the moment I rang to enquire about a unit until I moved my belongings in everyone I dealt with was absolutely amazing and super helpful. Totally recommend them to anyone out there looking to store their items.

December 3, 2025
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Reply from Storage King New Zealand

Hello Rovina, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

Friendly helpful staff

Friendly helpful staff, reliable and safe storage.

December 1, 2025
Unprompted review
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Reply from Storage King New Zealand

On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.

Rated 5 out of 5 stars

very

very,good!

October 27, 2025
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Reply from Storage King New Zealand

Thank you for the great review!

Rated 5 out of 5 stars

Great service

Great service. Would recommend these guys 10/10

November 17, 2025
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Reply from Storage King New Zealand

Hi Serena, Thank you for the positive feedback!

Rated 5 out of 5 stars

Storage That Delivers Safety and Human Decency

The storage King New Zealand - Freemans Bay facility offers effective communication and a clean, nearly new environment. Staff are welcoming, friendly, honest, and trustworthy. My first interaction was with the manager, Thomas, who impressed me with his humility, respect, and transparency. When his staff made an error, Thomas immediately owned his mistake and took accountability - a rare quality these days. Living offshore, I have peace of mind knowing my belonging are safe and well cared for here.

November 16, 2025

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