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Storage King New Zealand Reviews 2,652

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 249 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, friendliness, and accommodating nature, making every interaction pleasant and efficient. Many highlight the outstanding customer service, noting the team's willingness to go above and beyond to assist with various needs, including time-sensitive situations and specific budget requirements. The facilities are frequently described as clean, secure, and well-maintained, with convenient access and useful amenities like trolleys. Reviewers appreciate the smooth user experience, from easy online registration to clear communication and efficient processes. However, some people were dissatisfied with occasional issues like elevator malfunctions and difficulties in reaching responsive customer support, leading to wasted time and frustration.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Service

Consumers find service to be positive, highlighting the helpfulness and professionalism of the staff. Many... See more

User experience

People report positive experiences with the user experience. Customers consistently praise the ease of... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness, politeness,... See more

Facilities

Customers consistently note positive experiences with facilities. Reviewers frequently praise the cleanliness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team at Storage King Grey Lynn are always finding ways to accommodate storing my boat. Nothing is a problem for them which is very refreshing and rare these days. They even stopped two women... See more

Company replied

Rated 5 out of 5 stars

People working there are extremely nice helpful and my experience has been very positive. Office ladies awesome.. they took notice that I was moving places and prepared a gift basket for me that was s... See more

Company replied

Rated 5 out of 5 stars

Great customer service. Would recommend 100%. Friendly helpful and accommodating. Good communication and efficient, everything was explained thoroughly. Am very happy with storage unit. Just right for... See more

Company replied

Rated 5 out of 5 stars

We were in a time-sensitive situation and the team at Dunedin went above and beyond to help us out. They were so kind and accommodating and offered solutions which made a stressful time so much easi... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Moving Supply Store
  4. Packaging Supply Store
  5. Records Storage Facility
  6. Storage Facility

About Storage King New Zealand

Written by the company

Storage King New Zealand: Stuff It. Live More.

We're not just another storage company; we're the trusted name in secure, reliable storage units right across New Zealand. With friendly self-storage facilities located across major cities in the North and South Islands, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.

Why Kiwis Love Storing with Storage King:

  • Total Peace of Mind: We take security seriously so you don't have to worry. Our facilities have advanced security measures, so your cherished belongings are in safe hands.
  • Flexible and Fair: Life changes, and your storage should too! We have every unit size imaginable, from small lockers to huge warehouse-sized spaces. Plus, our storage spaces are simply month-to-month — no lock-ins, no fuss.
  • We Help You Move: Forget the endless hunting for boxes! We stock all the high-quality moving boxes, packing tape, and bubble wrap you'll need right in-store. Need a hand with transport? Many of our locations offer convenient vehicle hire options, including courtesy van or truck use on move-in.
  • Easy Access, Everywhere: Our locations are clean, well-lit, and designed for easy drive-up access. Pop in when you need to, thanks to our generous access hours.
  • Real People, Real Help: Our local New Zealand team are experts in storage and genuinely love helping people. Come chat to us! We'll help you figure out the perfect fit and share our best moving tips.

How We Can Help You:

  • Home Storage: Clearing space for a renovation, moving house, or just getting rid of the clutter.
  • Business Storage: Need a clean, dry space for inventory, tools, important files, or equipment? We're the affordable warehousing alternative.
  • Vehicle Storage: Safe, secure long-term parking for your beloved car, boat, or caravan.
  • Boxes & Packing Supplies: Get everything you need to pack safely in one convenient place.

Ready to reclaim your spare room and simplify your life? Stuff It. Live More.

Storage King is here to make your storage experience smooth, secure, and stress-free.

Give us a call on 0800 220 210 or get a free quote online today!

Visit our website: storageking.co.nz


Contact info

Get Your FREE, No-Obligation Quote Today

Need Storage? Get your FREE quote now — it's easy and no obligation!


4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

nice people to deal with

nice people to deal with , it was so easy to get the right size storage unit. the complimentary truck was most welcome.

November 10, 2025
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Reply from Storage King New Zealand

Thanks for your fantastic feedback, Peter! We're thrilled to hear that our team made your storage experience easy and that you enjoyed the complimentary truck service. We appreciate your kind words and look forward to serving you again!

Rated 4 out of 5 stars

Good communication

Good communication, great pricing & location.

November 10, 2025
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Reply from Storage King New Zealand

Thank you for the positive feedback!

Rated 5 out of 5 stars

Service was great

Service was great - very helpful! - we were greeted with a smile which always makes it a lot easier to communicate - we have no complaints!

November 7, 2025
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Reply from Storage King New Zealand

Hello John, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

I was greeted with a beautiful warm…

I was greeted with a beautiful warm smile, she really brightened my whole month ☺
I even got a little discount, Absolutely recommended overall experience was 10000%

November 12, 2025
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Reply from Storage King New Zealand

Thank you for your fantastic review, Ngaronoa! We're thrilled to hear that our team made such a positive impact on your experience. We appreciated your recommendation and look forward to welcoming you back soon!

Rated 5 out of 5 stars

I love how Panmure Storage King…

I love how Panmure Storage King supports mental health. The customer service I received from Vicki is an A+.

November 2, 2025
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Reply from Storage King New Zealand

Thank you for your kind words, Jose! It is wonderful to hear that you appreciate our support for mental health and that Vicki provided you with excellent service. We appreciated your feedback!

Rated 5 out of 5 stars

Great and seamless service

Great and seamless service. Easy access and easy to drive to location. Space available was huge for a great price.

October 29, 2025
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Reply from Storage King New Zealand

This is great news! We're so happy to know that you had a good experience. Thank you for your review.

Rated 5 out of 5 stars

Customer Services is great I would…

Customer Services is great I would recommend Storage King Avondale to my friends, family and the wider community.

November 4, 2025
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Reply from Storage King New Zealand

Thanks for the fantastic feedback, Aleah! We're thrilled to hear you had a great experience and appreciate your recommendations. We strive to provide excellent service and are glad to know we're hitting the mark!

Rated 5 out of 5 stars

Great experience

Great experience with joining up.
Excellent help from staff. Highly recommend

November 3, 2025
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Reply from Storage King New Zealand

Thank you, Kazza! It is wonderful to hear you had a great experience and that our staff were able to assist you. We appreciate your recommendation and look forward to serving you in the future!

Rated 5 out of 5 stars

Service was as promised

Service was as promised, no surprises.

October 30, 2025
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Reply from Storage King New Zealand

On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.

Rated 4 out of 5 stars

Excellent facility

Excellent facility, great staff

October 23, 2025
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Reply from Storage King New Zealand

Hi William, Thank you for the positive feedback!

Rated 5 out of 5 stars

Hi it was very straight forward

Hi it was very straight forward, simple and easy, set autopayments up. To easy.
Jordan was pleasant over the phone. A Good young man

October 29, 2025
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Reply from Storage King New Zealand

Thanks for the fantastic feedback, Philip! We're glad to hear that the process was straightforward and that Jordan provided excellent service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

The women behind the desk

The women behind the desk, I think her name was Laurna, is an angel

October 20, 2025
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Reply from Storage King New Zealand

This is great news! We're so happy to know that you had a good experience. Thank you for your review.

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