Upon purchasing a new InMotion V9 I noticed a slight knocking noise coming from the wheel every now and then. I opened a support ticket with InMotion and they responded very quickly. After some brief... See more
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At INMOTION Official Store, we're proud to offer a curated selection of Electric Unicycles and Electric Scooters.
Contact info
United States
- customers@inmotionworld.com
- store.inmotionworld.com
Replied to 37% of negative reviews
Typically replies within 1 week
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First wheel V11 lezgo!
Packaged really well so no damage upon delivery. Definitely follow the instructions and inflate the shocks both upper and lowers before the first ride. Save a few ankle impacts and small bruises, I am riding my very first EUC and it is amazing! Always wanted to learn from the first moment a saw one! I purchased my V11 as my first wheel because I felt I would use all the extra features as time went on so I purchased the larger model right out of the gate, so far I feel it was the right decision for me. I have a lot of hills and urban streets around me so I wanted the extra power and suspension for my area. I can’t wait to get better and go much further! Thank you INMOTION for making such a great product!
A great experience! The product is top notch and the…
The product is top notch and the customer service is awesome. They seem to really want to solve any issue with their product. Plus, as I said before, their product is already top tier stuff!
inmotion review by Snyderdesign
Inmotion's customer support was very fast with their responses. They are very helpful with answering questions and seem to care about the customer. I absolutely love the first euc I bought and had to upgrade already, not that the first wheel wasn't good enough just wanted something a little quicker. Products are well made and very impressive. My small wheel the v8s goes very well on different terrain. I have been very impressed by its performance and what it is capable off for its size. be a great way to commute around the city.
I currently own 4 InMotion EUCs and…
I currently own 4 InMotion EUCs and have only had one issue, a shock on my V-14 leaking oil.
I appreciate the overall quality of the product but even more the customer service. That issue was resolved quickly without drama or fuss.
Thanks again.
Exhilarating!!!
Wow!!! Challenging to learn but Exhilarating to ride! I’m super Happy with my V11Y!
Great price and super fast delivery
Great price and super fast delivery. They were also helpful with any questions I had. Pleased with the experience and the EUC.
In motion E-scooter Climber
I shared my experiences with the e-scooter (climber.)
Good scooter, for me. I live in South-ward section of Newark, NJ. A lot of hills. The Climber E-scooter, accomplishes the task.
Great safe reliable products and great…
Great safe reliable products and great customer service. Trustworthy! Highly recommended and appreciate the joy and freedom their products have given us
The support by a human is unusual in today's world. Staff is knowledgeable about the products and the software and the company processes. And follow up by email if something is left outstanding.
Telephone assistance without a huge menu tree.
These guys go above and beyond in…
These guys go above and beyond in looking after their customers.
I highly recommend.
Working with InMotion has been a…
Working with InMotion has been a blessing. These guys are awesome and helped me with my repairs in a very timely fashion. I am also going to purchase a new P6.
professionnel in advise and in material…
professionnel in advise and in material
Thanks to After sale department always willing to help
Communication and empathy
Communication and empathy. Great customer service. These guys talk to you and comprehend /understand your issues and address them accordingly and don't brush you off to some computer system. Thank you guys so much for being personal!
New V9 knocking noise - rapidly fixed by InMotion
Upon purchasing a new InMotion V9 I noticed a slight knocking noise coming from the wheel every now and then. I opened a support ticket with InMotion and they responded very quickly. After some brief troubleshooting, InMotion simply went ahead and sent me a completely new motor/wheel, which I replaced with ease. Problem solved. Thanks InMotion! Now I'm eyeing out their V12S!
My experience with Inmotion turned out great
My experience with Inmotion turned out great. I purchased the V13 pro and had an issue within the first year. Getting timely assistance was an issue for me at first; however, they did respond and eventually sent out a part that did fix my issue. It took just less than a month to resolve. I’m happy with the results!
Commuting to work, weekend leisure rides, and short trips to the forest or lakes.
I’ve been riding electric unicycles for several years, and INMOTION truly stands out. My V14 delivers a very smooth and comfortable ride — the suspension works perfectly, absorbing bumps and protecting my back and knees. The overall build quality feels premium, and the design is both practical and stylish.
Customer support is responsive, and firmware updates keep improving performance.
Highly recommend INMOTION for anyone who values safety, comfort, and engineering quality.
I am more than satisfied with the…maneuverability and autonomy of 80 kilometers traveled from charge to charge.
I am more than satisfied with the product, for the money I paid, the product offers very high performance. I live in a country where there are many hills that I can overcome without any problems. The product has great autonomy.
Inmotion RS after 2 years and 6.000miles
Over the two years I've owned the Inmotion RS, I've encountered numerous problems. The helpdesk was always easy to reach and always provided a suitable solution. I haven't had any problems in the last six months. Last week, I had an update issue (the screen remained black, but the scooter still worked perfectly). This problem, as always, was quickly resolved with a new system update. I think the new version of RS is definitely worth considering; it seems to me that all the teething problems have been ironed out.
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