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Review summary
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What people talk about most
Reviews shaping this summary
The Boatyard has everything you need for life afloat/leisure, well stocked with essentials and more and always a good supply of fuel for the winter. Everyone there is friendly and helpful. My husband... See more
You cared - a very rare experience - and I spoke to a real person. Truly exceptional all round . Please drop Evri though as of all the delivery people they seem not to care! I will definitely be a... See more
The shop is literally an Aladdin’s cave for boaters Loyalty points given which can be used on line for discount A friendly helpful welcome awaits, well worth a visit
Company details
- Boat Accessories Store
- Boat Repair Shop
- Coal Supplier
- Gas Cylinders Supplier
- Marine Supply Store
- Sailing Store
Written by the company
The Boatyard and Chandlery at Hilperton Wharf on the Kennet and Avon canal near Trowbridge supplies all the services, parts and spares a boater needs. We stock diesel, calor LPG gas, coal, water, pumpout and much more. We also have a chandlery boat Aquilo which you may see cruising around the canal network, we carry lots of essential spares and everyday chandlery items on board especially the awkward to transport items like boat poles and boat hooks. On our online store you will find service bundles for most popular makes of engines found on the inland waterways, these bundles offer an extra discount when you buy a full service kit for your engine.
Contact info
5 Hammond Way, BA14 8RS, Trowbridge, United Kingdom
- 01225 710017
- customer.services@ukboatyard.uk
- store.ukboatyard.uk
4.9
Excellent
908 reviews
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Replied to 100% of negative reviews
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An essential for us boaters....
The Boatyard has everything you need for life afloat/leisure, well stocked with essentials and more and always a good supply of fuel for the winter.
Everyone there is friendly and helpful. My husband had health issues and they always went the extra mile to help when he needed a hand refueling the boat with diesel, water etc etc or carrying wood/coal. Highly recommend.
September 13, 2025
Good product but awful amount of plastic packaging
The product is great, and was shipped quickly. I was a bit appalled by the amount of plastic wrapping around the box though; simply closing the cardboard box with plastic-free tape would have done the job, there was no need to wrap in a few metres (no kidding) of black cling film that I don't think can even be recycled.
August 31, 2025
Reply from The Boatyard
Good afternoon NIna
Thank you for taking the time to leave us a review. We are sorry that you were not happy with the way the item was packaged to protect the contents.
Unfortunately because parcels are often left outside either in the delivery chain or at customers address we have found it necessary to wrap our parcels to protect the boxes and there contents from the elements. The shrink wrap we use is a recyclable brand.
Thank you for using our online store.
The Boatyard Team
Always great service
Always great service from this chandlery; good stock of items and fairly priced. Although I've moved over 300 miles away, I'll still buy from them when needed.
September 3, 2025
Very happy with goods we ordered
Very happy with goods we ordered. Better than expected. Only problem was the Evri delivery. Very confusing, saying they'd delivered when they hadn't, sending reminders to pick up parcel when it wasn't there, but we got there in the end.
August 28, 2025
The staff are knowledgeable and happy…
The staff are knowledgeable and happy to give advice on anything you need.
There’s a wide variety of products for every boating need, you can call in advance to make sure what you need is there and pay online and pickup later.
Diesel and other fuels are always a competitive price.
August 23, 2025
Happy with item thank you
August 27, 2025
Easy ordering
Easy ordering, very quick delivery and packaged well, will use them again
August 25, 2025
Reply from The Boatyard
Good Afternoon Andrea
Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with our website, and that our delivery partners performed well.
We hope you will use us again for future purchases.
Thank you
Victoria and The Boatyard Team
Reply from The Boatyard
Good Afternoon John
Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you received, and that our delivery partners performed well.
We hope you will use us again for future purchases.
Thank you
Victoria and The Boatyard Team
Reply from The Boatyard
Good Afternoon Steve
Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service and advice you received, and that our delivery partners performed well.
We hope you will use us again for future purchases.
Thank you
Victoria and The Boatyard Team
Reply from The Boatyard
Good Afternoon William
Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service and product you received.
We hope you will use us again for future purchases.
Thank you
Victoria and The Boatyard Team
Excellent shopping experience at The Boatyard
Great choice of products, excellent advice to make sure I got the correct products, good prices and swift delivery - very happy and will definitely be using The Boatyard again.
August 11, 2025
Reply from The Boatyard
Good morning Julian
Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you received and our choice of products.
We hope you will use us again for future purchases.
Thank you
Victoria and The Boatyard Team
Excellent service
Excellent service, fast delivery. Good price for the filters I purchased, would recommend this company.
August 8, 2025
Reply from The Boatyard
Good morning Paul
Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you received, and that our delivery partners performed well.
We hope you will use us again for future purchases.
Thank you
Victoria and The Boatyard Team
Super, shiny chimney.
Have just spent many hours repainting the roof of my widebeam and needed a new, stainless steel chimney to finish things off. Found the perfect plain stainless steel chimney plus raincoat on the site.
Looks and fits perfectly.
Swift, well packaged delivery and regular updates regarding dispatch and time frames.
August 9, 2025
Reply from The Boatyard
Good morning Karen
Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the product and service you received, and that our delivery partners performed well.
We hope you will use us again for future purchases.
Thank you
Victoria and The Boatyard Team
Prompt delivery
Prompt delivery. Have a excellent stock and very knowledgeable staff.
August 13, 2025
Reply from The Boatyard
Good morning Alastair
Thank you for taking the time to leave us another review.
We are really pleased to hear that you were happy with the service you received, and that our delivery partners performed well.
We hope you will use us again for future purchases.
Thank you
Victoria and The Boatyard Team
Accurate advert with all relevant…
Accurate advert with all relevant information, speedy dispatch, very satisfied
August 8, 2025
Reply from The Boatyard
Good morning Graham
Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you received and that you found all the relevant information you needed on our site.
We hope you will use us again for future purchases.
Thank you
Victoria and The Boatyard Team
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