St Peters Garden Centre Reviews 433

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, helpfulness, and extensive knowledge, which significantly enhances their visits. Many people appreciate the quality of the products and the excellent value for money offered, making their experiences enjoyable and worthwhile. The location is also frequently highlighted as a positive aspect. However, some customers also noted issues with the quality of certain food items, describing them as dry or substandard. A few other people also felt that staff handling complaints could be improved, mentioning instances of unhelpful or argumentative responses.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being friendly,... See more

Product

People report positive experiences with products, highlighting the delicious afternoon tea with proper... See more

Quality

Customers consistently note ambiguous experiences with quality. While some reviewers praise the excellent... See more

Location

Reviewers mention positive feedback about location. Customers consistently praise the venue, describing it as... See more

Value for money

Clients share positive opinions on value for money. Many customers found the experiences, such as craft days,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Visited for afternoon tea. Food was plentiful and tasty. Staff friendly. I did, however, have an issue with the admin side of things. I understand payment being required in advance but was surpri... See more

Rated 5 out of 5 stars

February Half term activities at St Peters Garden Centre are full of joy, creativity and quality family time. After an hour session there is an opportunity to walk around the lake, enjoy a snack/lun... See more

Rated 5 out of 5 stars

As a result of illness we were unable to create the wreaths at the garden centre. However, they very kindly allowed us to collect the resources from the yurt. Tina was both sympathetic to our situatio... See more

Rated 5 out of 5 stars

Visited the dinosaur experience on Thursday 14th August. The adults enjoyed it as much as the children. Very good puppeteers (sorry, spoiler) who interacted with the kids and adults, really well. Our... See more


Company details

  1. Garden Center

Written by the company

St Peters Garden Centre is an independent family-owned garden centre, that is home to the award-winning Potting Shed restaurant, Blake's Farm Shop & Butchers, and Poppy's Farm. We pride ourselves on our high standards of customer service and have been offering the very best quality plants, indoor and outdoor goods, gardening equipment, and garden furniture for over 30 years. Situated in the heart of Worcester and only a 10-minute drive from the idyllic Malvern Hills.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

433 reviews

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Replied to 60% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

A great Easter Holiday Experience

My grandchildren (aged 4 and 6) thoroughly enjoyed their Painting/Planting a Plant Pot experience over the Easter Holidays. Thank you, St Peters - and thank you to the lovely member of staff who made us all feel so welcome. Hoping those sunflower seeds grow and flourish!

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

The afternoon tea is delicious

The afternoon tea is delicious, so much choice. The bread for the sandwiches was so light. I was pleased that the scones came with proper clotted cream. Definitely value for money.

March 28, 2026
Rated 1 out of 5 stars

Dreadful Drinks and unwelcoming staff

This review isn't about the Garden center part of the establishment but the potting shed resteraunt.
To start me and my family had walked in just for tea and cake, as a family of 6 we were going to sit in the booths, I had seen they were reserved not an issue, but the fact that from across the dining area a staff member shouted whilst clicking their fingers at us to not sit there was already a bad start, should have walked away then but I had promised my daughters a treat.
Now on to the other issue the coffee and hot chocolate, they have a sign at the til saying "award winning hot chocolate" it was anything but, I can only compare the flavour profile to one of those cheap artificial packets you can purchase from a corner store, the was nothing award winning about it ! And the coffee it wasn't spectacular, honestly on par with morrisons best which tastes over roasted on a good day all that considering the price of the drinks, astronomical to say the least, absolutely insulting when your paying for nothing special.
You can visit other local garden centers even supermarkets cafes for less the price and better flavour.
Then it took the staff that long to actually make the drinks a queue began to form, causing several potential customers to walk away!
One good thing I can say is the cakes that we ordered were phenomenal, the only bright side about the experience, I would recommend someone goes for a cake but not a drink save your money !

Also whilst having our drinks and eating our cakes staff began to close down the restaurant, wiping tables, sweeping and stacking chairs, at the same time as still taking orders from incoming customers, it made the entire environment unwelcoming.

I would like to add I've have regularly been impartial to a drink and cake from the potting shed over the years having not been there in a couple of years since moving away its a shame to say id sooner go elsewhere now.

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

We had afternoon tea but don't drink…

We had afternoon tea but don't drink tea or coffee and forget to let them know we ordered drinks and didn't have to pay for the first ones which was very nice of them , would recommend
The garden centre to nice to have a walk around plenty on offer

March 28, 2026
Rated 5 out of 5 stars

We did the pot painting and planting at…

We did the pot painting and planting at St Peter’s for my daughter and it was adorable. Darcy who ran it was so kind to the children and chatting, helping with whatever they needed. We also got a butterfly hotel and colouring to decorate plus free fruit and squash for the kids. Such a lovely event for Easter!

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful Easter holiday event…

Wonderful Easter holiday event decorating plant pots and saucers. Grandchildren aged 5 and 9 years thoroughly enjoyed decorating the pots then being taken through the steps in planting and propagating sunflower seeds. In addition they decorated but houses. Event included refreshments and a piece of fruit. The yurt is a tranquil environment. So many goodies to take home to give lasting memories.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Easter pot decorating…

Easter pot decorating with my 2 year old granddaughter was just great!
Staff were friendly and welcoming and explained to Immy what she should do, they were on hand offering advice and refreshments during the session. She loved it! Would highly recommend.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Easter Event

We really enjoyed painting the pot and planting seeds. The staff member was excellent-very friendly and explained everything really well to the children. ,

March 31, 2026
Unprompted review
Rated 1 out of 5 stars

Disgusting Syrup in milk called a…

Disgusting Syrup in milk called a milkshake nowhere near. Syrup in milk. Syrup stuck to the glass. Just left it horrible. Waste of money

March 29, 2026
Unprompted review
St Peters Garden Centre logo

Reply from St Peters Garden Centre

Good morning, I'm sorry you didn't receive the drink you were expecting. This certainly isn't up to our standards and I hope you raised this on the day so a member of staff could rectify it for you?

Please feel free to reach out to me on jamie.armstrong@stpetersgc.co.uk and I would be happy to see if there is something we can do to make this right.

Thanks,

Rated 1 out of 5 stars

I booked this course for my mums…

I booked this course for my mums birthday. The course was cancelled but I only found out this through a friend who was also doing the course. I did not receive an email from St Peter’s informing me and had to make contact myself. Had my friend not informed me then we would have attended on the day. I had also already told my mum about her gift attending the terrarium course so she was disappointed and cannot make the next available one.

March 13, 2026
St Peters Garden Centre logo

Reply from St Peters Garden Centre

Hi Lydia,
I'm really sorry for this, it was an unfortunate situation where Jonny who hosts our workshops couldn't make it. I've just checked the list I downloaded from of our system of the people we needed to contact and you are right your name isn't on there and I'm not sure why, so I apologise for this.
I would have loved to have been able to get you on future workshops and we're working on adding more dates, so please let me know if you'd like to attend one of these in the future and I would happily let your Mum book on for free. Let me know on jamie.armstrong@stpetersgc.co.uk
Thanks,

Rated 1 out of 5 stars

Beware Dog Owners

A first visit to this garden centre today, with our 2 little well behaved dogs. We walked around the outside area to start with to try ensure there were no accidents inside. We are always respectful of our surroundings and would NEVER knowingly allow our dogs to urinate inside.
However, on leaving the premises today, my daughter was rudely approached by a member of staff, clutching a roll of tissue paper, saying that our little poodle had urinated and that she was having to clean it up. My adult daughter was spoken to like a 'naughty child' and was left feeling very upset and humiliated. Obviously in a dog friendly environment, it is inevitable that accidents may happen! My daughter had no idea that this had happened and that obviously we were being watched around the centre. Just a warning to other dog owners. The first and last time we will be visiting!

March 11, 2026
Unprompted review
St Peters Garden Centre logo

Reply from St Peters Garden Centre

Hi Karen,
I'm sorry for what you experienced on your first visit to us, this is absolutely not the experience we want to give people. It sounds like a very unfortunate situation and I'm sure it could have been dealt with better by the member of staff who approached you at the time, so for this I apologise. We are dog friendly and pride ourselves on this and we do understand that accidents will also happen. This is why we stock poo bags, wipes and spray at our Customer Services desk.

Please let me know if there is anything I can do for you further, I'm more than happy to find something we can agree on that will correct this matter. Feel free to contact me on jamie.armstrong@stpetersgc.co.uk

Thanks,

Rated 4 out of 5 stars

Afternoon tea

The staff were welcoming, polite and helpful. The food was well presented and tasty. I would come again, I would just like more choices on the sandwich fillings.

February 11, 2026
Rated 5 out of 5 stars

Afternoon out

We brought our granddaughter over to an activity in the tepee she and granddad had great fun painting a butterfly house .The young lady there was excellent with us and the young children

February 19, 2026
Rated 5 out of 5 stars

Excellent Garden Centre

A really good choice of excellent quality plants. Lots to look at inside & buy. Great cafe inside & outside with a small area for children to explore. Large tent for booking craft days which is excellent value.

February 10, 2026
Rated 5 out of 5 stars

Excellent Activity

Spent a very enjoyable hour doing the half-term activity. Both the 3 year old and 7 year old had a fabulous time. The quality of the bug/butterfly boxes was excellent, and I'm sure they will work well in the garden. The organisation was great with warm and welcoming staff. We have been to other activity sessions at St Peter's and they've always been good value for money. Would thoroughly recommend.

February 17, 2026
Unprompted review

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