St Peters Garden Centre Reviews 

443
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, knowledgeable, and accommodating, making interactions enjoyable. Many find the location lovely, magical, and well-organized, offering a comfortable environment with various attractions for families. The service is widely appreciated for being attentive and efficient, contributing to memorable experiences for visitors. However, some customers also noted issues with the quality of certain food and drink items, such as dry cakes, poor sandwich fillings, or crumbly cream. A few other people also felt that service could be slow or inattentive, mentioning instances like not being approached for refills or long waits for drinks.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Product

Reviewers mention positive feedback about product, highlighting the delicious cream tea and excellent quality... See more

Location

Clients share positive opinions on location, with many reviewers describing it as a lovely place and a hidden... See more

Service

People report positive experiences with service, often highlighting the staff's friendliness, attentiveness,... See more

Quality

Consumers find quality to be ambiguous, with some reviewers praising the high standard of plants and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Visited for afternoon tea. Food was plentiful and tasty. Staff friendly. I did, however, have an issue with the admin side of things. I understand payment being required in advance but was surpri... See more

Rated 5 out of 5 stars

Visited the dinosaur experience on Thursday 14th August. The adults enjoyed it as much as the children. Very good puppeteers (sorry, spoiler) who interacted with the kids and adults, really well. Our... See more

Rated 5 out of 5 stars

As a result of illness we were unable to create the wreaths at the garden centre. However, they very kindly allowed us to collect the resources from the yurt. Tina was both sympathetic to our situatio... See more

Rated 5 out of 5 stars

We had a fantastic morning meeting the animals and the animal man, at St peters garden centre. It was informative and entertaining, each child and adult had a chance to hold the large variety of cre... See more


Company details

  1. Garden Center

Written by the company

St Peters Garden Centre is an independent family-owned garden centre, that is home to the award-winning Potting Shed restaurant, Blake's Farm Shop & Butchers, and Poppy's Farm. We pride ourselves on our high standards of customer service and have been offering the very best quality plants, indoor and outdoor goods, gardening equipment, and garden furniture for over 30 years. Situated in the heart of Worcester and only a 10-minute drive from the idyllic Malvern Hills.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

443 reviews

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Replied to 71% of negative reviews

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4.4

All reviews

(443)

77 reviews in the last 12 months

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Rated 5 out of 5 stars

Easter Event

We really enjoyed painting the pot and planting seeds. The staff member was excellent-very friendly and explained everything really well to the children. ,

March 31, 2026
Unprompted review
Rated 1 out of 5 stars

Disgusting Syrup in milk called a…

Disgusting Syrup in milk called a milkshake nowhere near. Syrup in milk. Syrup stuck to the glass. Just left it horrible. Waste of money

March 29, 2026
Unprompted review
St Peters Garden Centre logo

Reply from St Peters Garden Centre

Good morning, I'm sorry you didn't receive the drink you were expecting. This certainly isn't up to our standards and I hope you raised this on the day so a member of staff could rectify it for you?

Please feel free to reach out to me on jamie.armstrong@stpetersgc.co.uk and I would be happy to see if there is something we can do to make this right.

Thanks,

Rated 1 out of 5 stars

I booked this course for my mums…

I booked this course for my mums birthday. The course was cancelled but I only found out this through a friend who was also doing the course. I did not receive an email from St Peter’s informing me and had to make contact myself. Had my friend not informed me then we would have attended on the day. I had also already told my mum about her gift attending the terrarium course so she was disappointed and cannot make the next available one.

March 13, 2026
St Peters Garden Centre logo

Reply from St Peters Garden Centre

Hi Lydia,
I'm really sorry for this, it was an unfortunate situation where Jonny who hosts our workshops couldn't make it. I've just checked the list I downloaded from of our system of the people we needed to contact and you are right your name isn't on there and I'm not sure why, so I apologise for this.
I would have loved to have been able to get you on future workshops and we're working on adding more dates, so please let me know if you'd like to attend one of these in the future and I would happily let your Mum book on for free. Let me know on jamie.armstrong@stpetersgc.co.uk
Thanks,

Rated 1 out of 5 stars

Beware Dog Owners

A first visit to this garden centre today, with our 2 little well behaved dogs. We walked around the outside area to start with to try ensure there were no accidents inside. We are always respectful of our surroundings and would NEVER knowingly allow our dogs to urinate inside.
However, on leaving the premises today, my daughter was rudely approached by a member of staff, clutching a roll of tissue paper, saying that our little poodle had urinated and that she was having to clean it up. My adult daughter was spoken to like a 'naughty child' and was left feeling very upset and humiliated. Obviously in a dog friendly environment, it is inevitable that accidents may happen! My daughter had no idea that this had happened and that obviously we were being watched around the centre. Just a warning to other dog owners. The first and last time we will be visiting!

March 11, 2026
Unprompted review
St Peters Garden Centre logo

Reply from St Peters Garden Centre

Hi Karen,
I'm sorry for what you experienced on your first visit to us, this is absolutely not the experience we want to give people. It sounds like a very unfortunate situation and I'm sure it could have been dealt with better by the member of staff who approached you at the time, so for this I apologise. We are dog friendly and pride ourselves on this and we do understand that accidents will also happen. This is why we stock poo bags, wipes and spray at our Customer Services desk.

Please let me know if there is anything I can do for you further, I'm more than happy to find something we can agree on that will correct this matter. Feel free to contact me on jamie.armstrong@stpetersgc.co.uk

Thanks,

Rated 4 out of 5 stars

Afternoon tea

The staff were welcoming, polite and helpful. The food was well presented and tasty. I would come again, I would just like more choices on the sandwich fillings.

February 11, 2026
Rated 5 out of 5 stars

Afternoon out

We brought our granddaughter over to an activity in the tepee she and granddad had great fun painting a butterfly house .The young lady there was excellent with us and the young children

February 19, 2026
Rated 5 out of 5 stars

Excellent Garden Centre

A really good choice of excellent quality plants. Lots to look at inside & buy. Great cafe inside & outside with a small area for children to explore. Large tent for booking craft days which is excellent value.

February 10, 2026
Rated 5 out of 5 stars

Excellent Activity

Spent a very enjoyable hour doing the half-term activity. Both the 3 year old and 7 year old had a fabulous time. The quality of the bug/butterfly boxes was excellent, and I'm sure they will work well in the garden. The organisation was great with warm and welcoming staff. We have been to other activity sessions at St Peter's and they've always been good value for money. Would thoroughly recommend.

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Kids half term activity FAB!

We booked the kids in to the half term activity and it was brilliant. Four kids aged 2, 8, 9 and 11 all picked a butterfly or bug box to decorate and loved it. The boxes are brilliant quality - the materials to decorate were great quality again. Drink and snack provided. Staff lovely and helpful. Location warm and comfy. Absolutely recommend.

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

February Half term activities at St…

February Half term activities at St Peters Garden Centre are full of joy, creativity and quality family time. After an hour session there is an opportunity to walk around the lake, enjoy a snack/lunch or wander around the shop. Excellent entertainment for your kids at a very reasonable price. Highly recommended

February 2, 2026
Rated 5 out of 5 stars

Well worth it

Fab propagation workshop with the bearded plantaholic. Down to earth advice from someone who is clearly passionate about plants and sharing knowledge. Jonnie is an off the wall character who deserves to go far. Watch this space!

February 7, 2026
Unprompted review
Rated 3 out of 5 stars

THE RISING COST OF MEALS AT ST PETERS

We go to St Peters a lot to eat. Friday we went and were very disappointed. My husband went for the ham, egg chips and peas. I wanted a jacket potatoe with chillie. My husband came back and said there were no jacket potatoes and could not believe it. I ended up having the same. In our opinion the meals have gone expensive. They have a deal this month a hearty meal and pud for £19.99 and that is dear. £40 for two meals and then drinks on top. There cream teas are very good and cakes. We also go to the cafe up the top and that is very good. We are sorry but at the moment dissapointed with St Peters. We go to another pub and they do a great carvery and pud for £10 Tues till Sat and it is excellent.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent workshop

Excellent workshop - learnt a lot and Johnny is absolutely amazing - very free with his knowledge and really willing to help.

February 1, 2026
Rated 5 out of 5 stars

I recently attended a course on indoor…

I recently attended a course on indoor plant propagation at the Centre.
It was hosted by The Bearded Plantaholic.
The course was absolutely brilliant. It was held in a yurt outside. It was extremely informative and great fun and I thought, good value for money.
There was also a discount voucher provided for attendees, which of course I had to use in the centre afterwards! 😬
Lovely customer service and a great location.
My only slightly negative comment was that I had a hot chocolate from the café outside, which was extremely expensive.

February 7, 2026
Unprompted review
Rated 5 out of 5 stars

Delicious food, great service

The food was delicious and the service was fab. Very friendly and accommodating staff. This is not the first time we have eaten here but was the first time for an afternoon tea. The food is an ate really good would highly recommend.

January 3, 2026
Rated 4 out of 5 stars

The Christmas light show and Santa visit

We attended the light show with our grandson and saw Santa. The staff were friendly and Santa took time to chat will our grandson which was lovely. Our grandson loved the fair rides and the lights and finding the reindeer. The only thing stopping me giving 5 stars is, I thought the light trail should have been a bit longer for the money paid but over all it was a lovely evening and few hrs out.

December 19, 2025
Unprompted review

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