I purchased 2 x Barbie 'make your own dreamhouse' by bladez toys, they were on sale so as a collector I purchased one to build up and customise and one to keep in the box. I received regular em... See more
Company replied
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See what reviewers are saying
This was my first time ordering from Straight2you. Great prices, perfect quality! I had an issue with delivery this was the delivery companies fault. Straight2you customer services was very fast... See more
Company replied
Excellent services, when I placed this order I panicked slightly because I hadn’t checked the company on Trust Pilot. I thought my order was going to come from far flung places lol. But no, I got... See more
Company replied
I ordered a Christmas gift from Straight 2 You. They had the best price I could find for the particular item. They despatched quickly with tracking. The parcel arrived with the outer box squashed and... See more
Company replied
Company details
Written by the company
Here at Striaght2you we want too make sure our customers have the best experience possible. We aim to offer the best service, price and products online from a company that values their customer’s experience. With 15 years experience, we aim to stock trend led products with the addition of large license. Such as Peppa Pig, Paw Patrol & Harry Potter to name a few. We offer products for all ages and budgets with delivery all year round.
Contact info
Lancashire Way, PR2 5PB, Preston, United Kingdom
- Sales@straight2you.co.uk
- straight2you.co.uk
4.6
Excellent
109 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
From placing my order on Wednesday to…
From placing my order on Wednesday to receiving my delivery on Saturday, I was kept updated. My delivery was on time x in perfect condition.
March 6, 2024
Reply from Straight2You
Hi Barbara,
Thanks for the 5* review. We're happy to hear that you're satisfied with our service.
Regards,
Straight2You
Reply from Straight2You
Hi Eileen,
Thanks for shopping with us and the positive review. We hope to see you again soon!
Regards,
Straight2You
Excellent customer service
March 2, 2024
Reply from Straight2You
Hi Roger,
Thanks for your positive review. We're happy that we were able to fulfil your request to your satisfaction and hope to see you again soon.
Regards,
Straight2You
Very good service.
February 3, 2024
Reply from Straight2You
Hi Terry,
Thanks for shopping with us. We're glad to hear that you've enjoyed our service and hope to see you again soon!
Regards,
Straight2You
arrived on time and in fab condition…
arrived on time and in fab condition would use again deffo
February 2, 2024
Reply from Straight2You
Hi Jane,
Thank you for shopping with us. We're delighted to hear that you're happy with your product and hope to see you again soon.
Regards,
Straight2You
Excellent service and delivery 🚚 would…
Excellent service and delivery 🚚 would definitely recommend thank you
February 6, 2024
Unprompted review
Reply from Straight2You
Hi,
Thanks for shopping with us. We hope to see you again soon!
Regards,
Straight2You
This was my first time ordering from…
This was my first time ordering from Straight2you and have been pleasantly surprised. Have been kept up to date on order details and item arrived promptly. I would not hesitate to recommend Straight2you to anyone.
February 2, 2024
Reply from Straight2You
Hi Amanda,
Thanks for shopping with us. We're happy to hear that you've enjoyed your experience. We hope to see you again soon.
Regards,
Straight2You
Reply from Straight2You
Hi Rhian,
Thanks for the positive review, we're glad to hear you've had a positive experience.
Regards,
Straight2You
Great prices and a good range of stock
January 31, 2024
Reply from Straight2You
Hi Paul,
Thanks for shopping with us and the positive review.
Regards,
Straight2You
Reply from Straight2You
Hi Jacqueline,
We're happy to hear you've had a positive experience with us and hope to see you again soon.
Regards,
Straight2You
Heli Hansen long coat
Excellent range, great price on the coat I purchased. Really good customer service. Would 100% recomend
December 31, 2023
Reply from Straight2You
Hi Anita,
Thank you for shopping with us and your 5* review. We hope to see you again soon!
Regards,
Straight2You
Very speedy delivery very happy with…
Very speedy delivery very happy with the product.
December 31, 2023
Reply from Straight2You
Hi Daniel,
Thanks for shopping with us. We're happy to hear that you're happy with our service. We hope to see you again soon!
Regards,
Straight2You
Good product fast delivery
December 29, 2023
Reply from Straight2You
Hi Mark,
Thanks for shopping with us. We're happy to hear you had a positive experience.
Regards,
Straight2You
Ordered item waited two weeks nothing…
Ordered item waited two weeks nothing arrived and no email so checked bank they returned the money but no message as to telling me this so I could get one somewhere else. Poor customer service only gave a two as they returned my money so at least I got that
December 28, 2023
Reply from Straight2You
Hi Denise,
We're sorry to hear that you're unhappy with your experience. We have come up against some stocking issues over the busy Christmas/New Year period and were unable to send this item to you. We emailed you on the 4th January, exactly one week after you ordered, to explain this, apologise for the inconvenience and issue a refund.
We again apologise for the delay and hope this won't put you off shopping with us in the future.
Regards,
Straight2You
Excellent services plus FREE gift
Excellent services, when I placed this order I panicked slightly because I hadn’t checked the company on Trust Pilot. I thought my order was going to come from far flung places lol.
But no, I got an email straight away and could track my order on Royal Mail it arrived in a couple of days.
Perfect present for me 4 year old grandson and a pack of playing cards FREE (yes free, that makes a flippin change.
Thanks Straight 2 You I will most definitely buy again x
January 13, 2024
Unprompted review
Reply from Straight2You
Hi Sue,
Thank you shopping with us. We're happy to hear that you're satisfied with your experience with us and we hope to see you again soon!
Kind regards,
Straight2You
Really pleased with my purchse
January 1, 2024
Best price and delivery
Found the best price for what I was looking for. Super quick delivery and plenty of updates.
December 28, 2023
Reply from Straight2You
Hi Philip,
We're happy to hear that you've had a positive experience on our website. Thank you for your order.
Regards,
Straight2You
Excellent value
Excellent value
Must hat very good quality and price delivered on time - what more is there to say
November 24, 2023
Reply from Straight2You
Hi Mike,
We're glad you're enjoying your product. Thanks for shopping with us.
Regards,
Straight2You
Great item
Great item, my son will love it. Easy to order, best price I found on the internet and sent quickly.
November 26, 2023
Reply from Straight2You
Hi Tony,
We're glad to hear that you're happy with your purchase. Thank you for shopping with us!
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