Strange The Jewellers Reviews 

98
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We came to have my daughter's helix piercing, as she has had all of her lobe piercings done here. As always, the service was impeccable. Everyone was incredibly professional and Marilyn was so calming... See more

Company replied

Rated 5 out of 5 stars

I took my 9 year old daughter in to get her ears pierced. The whole experience from start to end was fabulous! Marilyn was so tentative and took the time to explain the process to my daughter thorou... See more

Company replied

Rated 5 out of 5 stars

I would without a doubt recommend to anyone to come to Strange the Jewlellers for ear piercings. All my daughters have had their ear pierced here, and we have never had any issues whatsoever. From the... See more

Company replied

Rated 5 out of 5 stars

My 10 year old daughter came for ear piercing and they were brilliant. Marilyn explained everything. She was so kind, patient & reassuring. The set up and choice was great too. We 💯 will recommend... See more

Company replied

Company details

  1. Jewelry Store
  2. Watch Store

Written by the company

Established in 1918, here at Strange the Jewellers in Wokingham we believe that jewellery is about more than just the trends; every piece tells a story. Each piece signifies someone's life through the journies they've taken, the special people they met along the way and the memories they have created. We stock a wide selection of our own silver, 9ct gold, 18ct gold, platinum and gemstone jewellery. As well as this we hold a selection of our favourite brands including Fei Liu, Uno de 50, Shaun Leane and Clogau. We are also exclusive stockists of Lucinda King Jewellery! If jewellery isn't your thing, then take a look at our watches from the likes of Citizen, Bering and Elliot Brown.


Contact info

4.8

Excellent

TrustScore 5 out of 5

98 reviews

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4.8

All reviews

(98)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely earrings!

Lovely earrings!
Speedy delivery!
Excellent service, thank you!!

April 15, 2026
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Reply from Strange The Jewellers

we are so pleased that you love your purchase from our store. Thank you and thank you for your lovely review

Rated 5 out of 5 stars

Lifesavers!

I always use Strange the Jewellers. They are so friendly and professional. The other day, when my mother's left hand swelled up I asked them to cut off her wedding ring. They were very kind and gentle and sympathetic to a lady whose ring is so sentimental. They also explained how they could repair it so she could wear it again. Thank you Jo and Jason you were lifesavers!

February 2, 2026
Unprompted review
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Reply from Strange The Jewellers

Thank you so much for your incredibly kind words. It truly means a lot to both myself and Jason that you took the time to share your experience.
We understand just how sentimental a wedding ring can be, and we’re so glad we could help your mother during what must have been a worrying moment for you all. Our priority is always to treat every piece and every customer with the care, respect, and sensitivity they deserve.
Thank you again for your trust and support. it really does mean the world to us.

Rated 5 out of 5 stars

Excellent quality arrived well within…

Excellent quality arrived well within delivery dates. Would use this company again.

January 16, 2026
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Reply from Strange The Jewellers

Thanks so much! We’re really happy to hear everything arrived on time and that you’re pleased with the quality.

Rated 5 out of 5 stars

Very fast

Very fast, and whilst the initial product of my choice was not available after I ordered, they quickly offered a suitable replacement at no extra charge and followed up by a call, rather than just an email

December 17, 2025
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Reply from Strange The Jewellers

Thank you so much for taking the time to leave this review. We’re really glad we could sort things out quickly and find a suitable replacement for you. We believe a quick phone call can make all the difference, so it’s great to hear that was appreciated. Thanks again for your understanding and for choosing us!

Rated 5 out of 5 stars

Great service

Great service, fast delivery item well packaged, competitively priced, love heart sweets were a great touch!

December 2, 2025
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Reply from Strange The Jewellers

Thank you so much for your lovely review and kind words as an independent jewellers it really means the world to us. Merry Christmas and happy new year

Rated 5 out of 5 stars

Earings

Ordered earings as a present for Christmas. Lovely earrings. Came in good time excellent service.

December 11, 2025
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Reply from Strange The Jewellers

Thank you Bridget for your kind review. We are so happy that you love the earrings. Merry Christmas!!

Rated 5 out of 5 stars

Lovely little surprise in my parcel

Item arrived super fast, packaged great and lovely little surprise in the parcel.
Little touches like the sweeties make it stand out from the crowd and make it a first port of call when purchasing again.

December 6, 2025
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Reply from Strange The Jewellers

Thank you for leaving such a lovely review Julie. We pride ourselves in making each customers experience extra special, whether that is in store or online. Those small touches are our way of saying thank you, and it means a lot to know they made a difference! Merry Christmas!

Rated 5 out of 5 stars

My husband bought this watch for me for…

My husband bought this watch for me for xmas so I haven't seen it yet, but the item arrived super fast in size appropriate packaging. I have had a citizen watch for over 20 years and it's still going but I thought a new one would be nice and my hubby agreed to get me one for xmas, so I chose this one. Just hope it's as good as my old one!!!

December 2, 2025
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Reply from Strange The Jewellers

Thank you so much for your review. Happy Christmas and enjoy your new watch. Thank you again for shopping with us

Rated 5 out of 5 stars

What a fantastic and friendly service.

What a fantastic and friendly service.
Excellent packaging, delivery and service, thank you.
Highly recommend :o)

November 24, 2025
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Reply from Strange The Jewellers

Thank you George! Your kind words and recommendation truly mean a lot to us. Merry Christmas :)

Rated 5 out of 5 stars

Many years ago I had my ears pierced

Many years ago I had my ears pierced, and they were not level, I made do, but it was certainly not perfect. Then I thought 'enough is enough ' and I Googled best ear piercing near me and Strange Jewellers came out with brilliant reviews so I made an appointment and was extremely impressed! Marilyn was able to pierce another hole above the current lower one safely, and level me up!! It is a lovely friendly jewellers, and from their reviews, to which I am now adding mine I can only say Strange Jewellers is a brilliant place for ear piercing, and I absolutely recommend them. I received the after care bottle to clean around the new piercing and can go back in six weeks for a check up, so a great process. Their shop is lovely and very welcoming, plus you can see all their beautiful jewellery!! Thank you again!

November 11, 2025
Unprompted review
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Reply from Strange The Jewellers

Thank you so much Sue for your lovely review and sharing your experience. We are over the moon that you love your new piercing and so pleased that you came to see us. We can't wait to see you again at your check up appointment. Thank you again

Rated 5 out of 5 stars

Excellent for ear piercing

My daughter had her ears pierced at Strange the Jewellers today. It was an excellent experience. Both of my daughters have had their ears pierced at Strange, and the staff are always lovely: professional, kind and reassuring. I would definitely recommend this place.

October 28, 2025
Unprompted review
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Reply from Strange The Jewellers

Thank you Kate for your kind words and we are so pleased that both your daughters love their new earrings and we look forward to seeing you all again very soon.

Rated 5 out of 5 stars

Clogau Earrings

My earrings were delivered with in 48 hrs of my ordering them , very well packaged and a nice little surprise of love hearts sweets , also a great price.

October 21, 2025
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Reply from Strange The Jewellers

Thank you for you lovely review and for shopping with us it means the world to us as a small independent family run business.

Rated 5 out of 5 stars

A beautiful watch

A beautiful watch.
Which was easy to order and Strange despatched the watch the same day!
It arrived the following day.
Beautifully packaged and exactly as described.
I will definitely support this independent retailer again.
Thank you.

October 11, 2025
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Reply from Strange The Jewellers

We are so pleased that you love your new watch and thank you so much for you kind words it really means the world to us as a small independent business. Thank you once again

Rated 5 out of 5 stars

Excellent service

Excellent service, ordered & delivered promptly, very pleased. Thank you

October 17, 2025
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Reply from Strange The Jewellers

Thank you for your lovely review we are so pleased you are happy with your purchase

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