Comfortable chairs for large and smaller people. Colour selection wasn’t great if we wanted a quicker delivery, but waiting Four months for a chair wasn’t practical for us. The quality is very good.... See more
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Review summary
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We purchased 2 chairs and 2 x 2 seater lounges some months ago. Over the months we have had several visitors - many of whom have spontaneously remarked on the exceptional comfort. Clearly the chairs... See more
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Sales staff were helpful. The furniture lives up to its reputation for being really comfortable. The delivery people couldn’t have been more helpful making sure we were completely happy with the posi... See more
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Design Initial Brisbane, had a very comprehensive range of Stressless furniture which made it so much easier to choose the right chairs. Peter S's advice on fabric (we chose wool) and colour was in... See more
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Company details
Written by the company
Norwegian comfort that cannot be explained but simply must be experienced.
Contact info
Level 18, 227 Elizabeth Street, 2000, Sydney, Australia
- 02 9525 4211
- office.au@stressless.com
- stressless.com/en-au
4.7
Excellent
578 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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People also looked at
Poor quality lounges
We purchased a Stressless Mary Wood lounge back in 2020 and received it in Jan 2021. Last year the controls on the recliner stopped working. Fortunately this was repaired under warranty. We now noticed that the leather on one of the recliners is fading/wearing ie. 13cm x 7cm patch. This is unacceptable for an AUS$11,000 lounge. It's only my wife and I living in the house so its not as if the lounge has witnessed any heavy duty use. In the past we have purchased far cheaper leather lounges that have lasted over a decade. For our retirement we thought we would treat ourselves to something special. In hindsight this was a very bad idea/purchase. We will certainly stay clear of any Stressless furniture in future. Further to Stressless reply below. Yes we are aware the warranty has expired. The point I am making is that the leather, for the price and with minimal wear and tear, has deteriorated. Not really a quality product for the price. As I have pointed out we have purchased far less expensive leather lounges where the leather has outlasted the grandchildren growing up.
February 13, 2025
Unprompted review
Reply from Stressless Australia
Dear Mr. Hary,
Thank you for your feedback on your Stressless sofa.
As a reminder, Stressless provides a 2-year warranty on upholstery against manufacturing defects.
This is a normal warranty for quality leather, many manufacturers offer only one year.
Given that your sofa is now 4 years old, it is unfortunately outside the warranty period.
When you reached out regarding the leather issue, we informed you that the leather warranty had expired. We also recommended a qualified leather technician who may be able to assist with the matter.
Kind regards,
Stressless Customer Care Team
Quality
Quality, quality, quality. It doesn't get any better than Stressless. Our new Sofas were purchased to replace a couple of old Natuzzi sofas. The quality of the product is AAA+, comfort, posture control, and the beautiful soft paloma leather upholstering. The help and professional service provided by Frank at Berkowitz Essendon was much appreciated. We are extremely happy with our 2 and 2.5 seat Fiona Sofas, they tick all the boxes. Thanks Frank and thanks Stressless.
February 3, 2025
Reply from Stressless Australia
Good Afternoon,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
The staff at Euphoria Hobart were…
The staff at Euphoria Hobart were wonderful, answered questions that we asked, they were warm and friendly, we did have to wait months for our Recliner, but we were told the time it will take and we accepted the long wait.
It was delivered on the time they said, Christian unpacked it and checked that all electrical were working.
Thank you to Christian and I don't remember the lady's name at Euphoria but she was delightful and very helpful and kind, thank you so much.
January 24, 2025
Reply from Stressless Australia
Good Afternoon,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
Superbly engineered chair in stunning…
Superbly engineered chair in stunning Paloma Leather.
We got first class service from Tanya at Domaine, MacGregor.
She allowed us to try all options at our pace and answered all our questions.
January 27, 2025
Reply from Stressless Australia
Good Morning,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
Purchasing Stressless at Berkowitz Moorabbin
The staff at Berkowitz Moorabbin were very helpful throughout our buying experience. They were not pushy in anyway and let us come our own decision in the furniture that would suit us. Their enthusiasm about Stressless Furniture seemed genuine and although it was more expensive that what we set out to buy, we could see the value in purchasing quality.
September 22, 2024
Reply from Stressless Australia
Good Morning,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
The Company kept us informed and up to…
The Company kept us informed and up to date regarding when we were likely to receive our Stressless Couch. The delivery was smooth and timely and a pleasant experience.
Sharyn Richards
January 21, 2025
Reply from Stressless Australia
Good Morning,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
Recliner Heaven
The purchase experience through Style n Furniture was pleasant and smooth, and delivery was on time. The recliners are stylish, good looking and the design makes for the most comfortable chair we have ever used.
January 6, 2025
Reply from Stressless Australia
Good Afternoon,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
Excellent staff at Euphoria
Excellent staff at Euphoria, and production is second to none.
December 21, 2024
Reply from Stressless Australia
Good Morning,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
Comfort and warranty
Showroom people were helpful but not pushy. We were able to bring samples of the covers home which was very useful.
Delivery people very polite and efficient.
The chairs are extremely comfortable and we’d recommend them to anyone looking for a modern non bulky recliner.
December 12, 2024
Reply from Stressless Australia
Good Morning,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
My stressless sunrise recliner arrived…
My stressless sunrise recliner arrived today, it is everything I hoped it to be.
Find the chair most comfortable
And belief that my body which is riddled with arthritis will benefit and make my life more comfortable.
I know it's only a few hours of using the chair but I can feel the difference
It is making by bring able to sit for longer .
December 23, 2024
Unprompted review
Reply from Stressless Australia
Good Afternoon,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
did not get five stars because their…
did not get five stars because their warranty form would not accept an accurate description of the goods i purchased....however the reclining chair is simply fantastic
December 22, 2024
Reply from Stressless Australia
Good Afternoon Ken,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
Knowledgeable Sales lady Andrea very knowledgeable…
Sales lady Andrea very knowledgeable about the product
December 6, 2024
Reply from Stressless Australia
Good Afternoon,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
Delivery was efficient and painlessly
Delivery was efficient and painlessly
Cusack sales person Sharlene was very helpful and co-operative
December 20, 2024
Reply from Stressless Australia
Good Afternoon,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
A Plus for Stressless
The product appears to be of good quality, both in the construction and the furnishings. Both chairs and lounge comfortable. The wait time was explained at the time of purchase and arrived on time. Navigating to warranty was not clear and the time out was a little short when completing.
December 4, 2024
Reply from Stressless Australia
Good Morning,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
The video was helpful but it had no…
The video was helpful but it had no sound.. maybe that was my problem at my end
November 16, 2024
Reply from Stressless Australia
Good Morning,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
Reply from Stressless Australia
Good Morning,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
Delivery was on time and everything was…
Delivery was on time and everything was what it was expected to be.Chair was set up properly as agreed at point of sale. We opted for pick up collection and the process was a breeze. I have been enjoying the chair immediately following collection.
November 8, 2024
Reply from Stressless Australia
Good Morning,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
Reply from Stressless Australia
Good Morning Gareth & Anne,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
Every inquiry regarding delivery…
Every inquiry regarding delivery process was met with involvement and detailed information.
October 15, 2024
Reply from Stressless Australia
Good Morning Barry,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
Amazing Service.
Amazing Service.
From the time we walked through the door until our furniture was delivered it was a breeze.
The team is so welcoming and knowledgeable.
At no point in time did we feel pressured to place an order.
Thank you very much for all your help.
We will highly recommend your company and beautiful furniture as well.
October 20, 2024
Reply from Stressless Australia
Good Morning,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
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