Stressless Australia Reviews 

597
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional comfort, stylish designs, and high quality of the furniture pieces that completely transform their living spaces. Consumers also deeply appreciate the helpful, knowledgeable sales staff who provide valuable guidance and make the entire purchasing process smooth, professional, and pleasant. Some people were dissatisfied with long waiting times for delivery, noting that it took several months to receive their ordered items. A few reviewers additionally noted occasional unexpected issues with delivery costs or minor mechanical flaws upon arrival that required professional attention.

What people talk about most

Product

Clients share profound satisfaction on product, frequently highlighting the exceptional comfort, supportive... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the products are well made and use... See more

Staff

Customers had positive experiences with staff, frequently highlighting the knowledgeable, patient, and... See more

Delivery service

People report ambiguous experiences with delivery service, as some consumers praised prompt arrivals and... See more

Service

Users describe positive interactions with service, highlighting friendly, helpful, and professional staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We purchased 2 chairs and 2 x 2 seater lounges some months ago. Over the months we have had several visitors - many of whom have spontaneously remarked on the exceptional comfort. Clearly the chairs... See more

Company replied

Rated 5 out of 5 stars

We purchased our lounge and footstool from strictly comfort in Cremorne in Sydney. The sales consultant was exceptional. Listen to what we needed, was very patient, provided multiple leather samples,... See more

Company replied

Rated 5 out of 5 stars

Design Initial Brisbane, had a very comprehensive range of Stressless furniture which made it so much easier to choose the right chairs. Peter S's advice on fabric (we chose wool) and colour was in... See more

Company replied

Rated 5 out of 5 stars

I purchased two Stressless Consul Recliners; one for myself (medium)n and one for my husband (large). They are so comfortable. We have been looking at the Consul Recliners for a few years and finall... See more

Company replied


Company details

  1. Furniture Manufacturer

Written by the company

Norwegian comfort that cannot be explained but simply must be experienced.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

597 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(597)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The Couch is excellent

The Couch is excellent. The delivery people were careful but did not connect one of the pieces correctly. After calling Berkowitz they sent someone out the next day and were able to adjust the couch pience easily. The couch is super!

September 17, 2026
Stressless Australia logo

Reply from Stressless Australia

Good Afternoon Gabrielle,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us again, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

A Dream of a Recliner

I purchased two Stressless Consul Recliners; one for myself (medium)n and one for my husband (large). They are so comfortable. We have been looking at the Consul Recliners for a few years and finally decided to purchase. The best recliners.
The delivery for my Consul on 17 August 2026 was excellent. The two men were careful, considerate and took the time to set the chair in position and explain the position and how to set.
When the second chair was delivered on 2 October, the delivery driver couldn't care. He was in a hurry to leave and just put the chair on the floor and left it. The angle and positioning of seating needs to be corrected. This shouldn't happened with the delivery of an expensive Stressless Recliner.

October 2, 2026
Stressless Australia logo

Reply from Stressless Australia

Good Afternoon,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us again, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

CLINT

The sales person, and the quality set up of the shop.

September 28, 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning John,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us again, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

We purchased our lounge and footstool…

We purchased our lounge and footstool from strictly comfort in Cremorne in Sydney. The sales consultant was exceptional. Listen to what we needed, was very patient, provided multiple leather samples, let us sit in the lounge for as long as we wanted and needed to be sure it was the one. The Delivery team were also excellent. We love our lounge and footstool!

September 28, 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Catherine,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us again, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Ricky at Easy living Nedlands was very…

Ricky at Easy living Nedlands was very helpful and friendly and really served Stressless well. I invested in the chair for my wife and she absolutely loves it - thank you very much for design and comfort.

September 25, 2026
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Reply from Stressless Australia

Good Morning Phillip,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us again, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Easy to chose the right chair

Easy to chose the right chair. Made easy by the salesperson who knew everything about Stressless furniture. Great delivery options.

September 22, 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Andrew,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us again, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Tom and the team at Furniture One…

Tom and the team at Furniture One Camden and Kiama were helpful and a pleasure to deal with!
Stressless products, aside from being comfortable and stylish resonate with me in how, and where they are made. The other huge attraction is my confidence in the quality of material and manufacture ensuring me years of service.

August 30, 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Steven,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us again, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 2 out of 5 stars

Height adjustment on desk chair not working …

Chair was delivered after six weeks from the order date. the height adjustment does not work. Called furniture dealer immediately to alert them. said they would put in a work order for Monday. Nothing yet.
I am still waiting. This is definitely not a good start.

September 14, 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Jeff,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We are sorry to hear that the height adjustment is not working. If you could please submit a warranty claim we would be happy to arrange a technician to attend to this for you.

To submit your claim please go to: www.stresslesswarranty.com.au

Should you ever need us again, you can also contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Good product & knowledgeable& helpful…

Good product & knowledgeable& helpful sales staff

August 2, 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Maragaret,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us again, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Good chair

Good chair with valuable warranty.

August 1, 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Craig,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us again, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

High quality recliners

High quality recliners, pricey but long lasting. Had the first set for 20 years with almost daily usage.

August 10, 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Ollie,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us again, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Available info led us to believe they…

Available info led us to believe they are good products.
So far so good.

August 8, 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Paul,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us again, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Great service and professionalism

Great service and professionalism

July 24, 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Fran,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us again, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Rikki at Easyliving was great and…

Rikki at Easyliving was great and honest to deal with and the fact that the products are built in Norway as we appreciate you get what you pay for. Our Recliners are fantastic..

July 22, 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Philip,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us again, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

The whole buying experience together…

The whole buying experience together with the great chairs was just excellent.

August 3, 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning David,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us again, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Quality Recliners and Great Customer Service

We bought two Stressless recliners. Both were perfectly finished and functioned well. One recliner had a problem with loud squeaking when adjusting positions, so Stressless sent a technician to check, complete with several replacement parts. He was not able to resolve the problem so Stressless immediately offered a replacement, and the new recliner is fine. That is exemplary customer service. We’re happy with our recliners and the service.

August 4, 2026
Unprompted review
Stressless Australia logo

Reply from Stressless Australia

Good Morning Wayne,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us again, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

We have just taken delivery

We have just taken delivery. So far so good. Looking forward to enjoy the comfort and features

July 20, 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Graham,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 3 out of 5 stars

Quality control

July 1, 2026
Stressless Australia logo

Reply from Stressless Australia

Dear Bill & Milly,

Thank you for your review.

If you have a quality concern with your Stressless furniture please submit a warranty claim by going to the below website and submitting the web-form.
https://www.stresslesswarranty.com.au/

Thank you in advance and we hope to get this matter resolved for you.

Kind Regards,
Stressless Customer Care Team

Rated 4 out of 5 stars

Love the chairs but I’m only 5foot tall…

Love the chairs but I’m only 5foot tall and my husband is 5 feet 10 so the medium size was good for me but too small for my husband so we purchased 2 large chairs. I find that my feet don’t touch the floor and I have to seat right back to rest my back and put my feet on the foot rest. The chairs we had before were I M G and were a little bit smaller.
Also found the $150 delivery cost a bit expensive

July 12, 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Edward,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 4 out of 5 stars

I wanted to buy a Stressless Recliner…

I wanted to buy a Stressless Recliner many years ago, but at that stage, they were only available in leather, which I don't think is practicable for our climate.
I saw a Berkowitz Furniture advert on TV that raised my curiosity, and found that they could now be ordered in a material covering. I took delivery of my Reno Recliner with Dinamica fabric covering, on the 16/06/26, which was a few weeks earlier than expected.
The Berkowitz people were great to deal with, and I just love the way the Stressless mechanism provides perfect lumber support at any angle of incline. The padding is excellent and the Dinanica fabric is sensational, providing very comfortable seating for an extended TV viewing session, without having to squirm around, or getting an ache in my back.
My only disappointment is that when the chair is reclined, my head is tilted back too far, for TV viewing. I have purchased a head rest cushion, that doesn't look too great , but is doing the job. Overall I am very happy with my purchase, and if the head rest had been adjustable to tilt forward, I would have rated the chair at five stars plus!

June 24, 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Adrian,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

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