We purchased 2 chairs and 2 x 2 seater lounges some months ago. Over the months we have had several visitors - many of whom have spontaneously remarked on the exceptional comfort. Clearly the chairs... See more
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Review summary
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Design Initial Brisbane, had a very comprehensive range of Stressless furniture which made it so much easier to choose the right chairs. Peter S's advice on fabric (we chose wool) and colour was in... See more
Company replied
Finding a chair to suit me was easy as slipping my foot into a comfy slipper when I sat in the medium Stressless Garda. Being short, under 5ft it's a very difficult task to find a chair that I'm comfo... See more
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We have owned Stessless furniture for many years, the quality and value for money is second to none. The service and response to any issue is prompt and outstanding. There are not many businesses ou... See more
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Company details
Written by the company
Norwegian comfort that cannot be explained but simply must be experienced.
Contact info
Level 18, 227 Elizabeth Street, 2000, Sydney, Australia
- 02 9525 4211
- office.au@stressless.com
- stressless.com/en-au
4.6
Excellent
569 reviews
Replied to 75% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Malfunctioning recliner fixed by retailer; a good result
On delivery, the slide on one side of the chair did not move properly. The chair twice tipped to one side and threw me to the floor.
Subsequently, the retailer's technician inspected the chair. He discovered that when carrying the chair up some stairs to my apartment, by lifting the chair incorrectly the delivery men had accidentally pulled apart some of the mechanism.
Once the technician had reassembled the chair, it was fine and I am pleased with it and the retailer's prompt action.
February 13, 2026
Reply from Stressless Australia
Dear Brian,
Thank you for your review.
We’re sorry to hear that you’re experiencing issues with your Stressless recliner, and we’d like to help resolve this as quickly as possible.
To allow us to assess the problem and organise a technician to inspect your recliner, please submit a warranty claim via the link: www.stresslesswarranty.com.au
If you would prefer to speak with us directly, you’re also welcome to contact our team at office.au@stressless.com or on (02) 9525 4211.
We’re here to help and look forward to getting this sorted for you.
Kind Regards,
Stressless Customer Care Team
Quick enquiry response
I made a product enquiry and received a very quick response with the information needed.
January 30, 2026
Reply from Stressless Australia
Good Morning Philip,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
We love our Stressless Chairs
We love our Stressless Chairs
We had our last ones for 20 years
December 12, 2025
Reply from Stressless Australia
Good Afternoon Ron & Glenda,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
My chair is beautiful and comfortable
My chair is beautiful and comfortable - a delight
December 23, 2025
Reply from Stressless Australia
Good Morning,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
Reply from Stressless Australia
Good Morning Len,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
Very satisfied
We have had a number of Stressless chairs and settees for 10 + years. They are wearing well due to the quality of the materials. Just recently we added a Magic battery powered recliner to the collection. Great stuff and very comfortable.
November 28, 2025
Reply from Stressless Australia
Good Morning Carol,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
Loving my chairs.
Beautiful furniture and well made.
Friendly helpful staff but not pushy at all.
I love my Stressless chairs. And foot rests. They are so comfortable. Especially at the end of a long day. So nice to relax in.
October 1, 2025
Reply from Stressless Australia
Good Morning Leanne,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
love my new chair...
love my new chair.... I was very excited... pity the store guys weren't that fussed... its just the Consul one said..... as he went and got it from out the back. They did help me load it into my car at least.
November 21, 2025
Reply from Stressless Australia
Good Morning,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
Design Initial Brisbane
Design Initial Brisbane, had a very comprehensive range of Stressless furniture which made it so much easier to choose the right chairs. Peter S's advice on fabric (we chose wool) and colour was invaluable.
The delivery was earlier than expected and the product exceeds expectations.
The chairs have changed the whole look of our lounge. Style and colour are perfect to complement our colourful rug.
As for comfort.......it's going to be hard to stay awake they are so comfy! Stressless is definitely the right choice!
November 19, 2025
Reply from Stressless Australia
Good Morning Mandy,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
Sales staff at Berkowitz were great
Sales staff at Berkowitz were great. Chair is super solid and comfy. Simple, clean classic design.
October 15, 2025
Reply from Stressless Australia
Good Morning Eric,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
We have owned Stessless furniture for…
We have owned Stessless furniture for many years, the quality and value for money is second to none. The service and response to any issue is prompt and outstanding.
There are not many businesses out there today that have a 100% focus on customer particularly well into the life of the product, that are always happy to respond and help where they can.
October 8, 2025
Unprompted review
Reply from Stressless Australia
Good Morning Michael,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
Superb product and a superb service at Pfitzners Norwood.
We recently purchased two Stressless Mayfair model armchairs. They are so comfortable we do not want to get out of them. The value and range of chairs and other furniture in the Pfitzner Norwood showroom was very broad and reflected quality in a calm, pleasant environment. The knowledge, patience and effort that were made by the sales team to ensure our needs were met could not have been better. In addition, the quality of their delivery service and the helpfulness of the delivery men were also an absolute credit to their employer. Superb service and a superb product.
October 8, 2025
Reply from Stressless Australia
Good Morning Andermahr,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
Great service and a wonderful chair
Great service and a wonderful chair. Very comfortable and attractive.
October 6, 2025
Reply from Stressless Australia
Good Morning,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
It is a great recliner
October 5, 2025
Reply from Stressless Australia
Good Afternoon,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
Low Seat
I really love almost everthing about my couch. The only faut I can find is the fact that the seat is too low.
October 4, 2025
Reply from Stressless Australia
Good Afternoon,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
Friendly and professional services
September 30, 2025
Reply from Stressless Australia
Good Morning,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
Great sofa and great service
September 11, 2025
Reply from Stressless Australia
Good Afternoon,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
The Sofa arrived with the beautiful lines that chose it for.
The Sofa arrived well packed, undamaged and with the beautiful lines that we shopped for.
The initial searching / ordering was done at Domayne's new Macgregor show rooms. But, we have experienced Stressless lounge chairs for a decade.
The purchasing experience was spoilt by the retailers clunky payment and delivery system. It is the age of IT and yet we were being asked for verbal disclosure of credit card details, over the phone ! There were no ethernet outages, just sloppy business systems unable to show proof of payment, effecting the delivery stage.
In the end it was all sorted...delivered within the 24 hours of the pack landing at the store. It is our clunky banking payment systems that are not customer oriented.
September 24, 2025
Reply from Stressless Australia
Good Afternoon,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
Great product good service.
September 24, 2025
Reply from Stressless Australia
Good Afternoon,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
Incredibly comfortable
Incredibly comfortable reclining chairs. You literally feel the stress drain away when you sit in them.
Beautiful craftsmanship.
September 22, 2025
Reply from Stressless Australia
Good Afternoon,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
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