Stressless Australia Reviews 

597
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional comfort, stylish designs, and high quality of the furniture pieces that completely transform their living spaces. Consumers also deeply appreciate the helpful, knowledgeable sales staff who provide valuable guidance and make the entire purchasing process smooth, professional, and pleasant. Some people were dissatisfied with long waiting times for delivery, noting that it took several months to receive their ordered items. A few reviewers additionally noted occasional unexpected issues with delivery costs or minor mechanical flaws upon arrival that required professional attention.

What people talk about most

Product

Clients share profound satisfaction on product, frequently highlighting the exceptional comfort, supportive... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the products are well made and use... See more

Staff

Customers had positive experiences with staff, frequently highlighting the knowledgeable, patient, and... See more

Delivery service

People report ambiguous experiences with delivery service, as some consumers praised prompt arrivals and... See more

Service

Users describe positive interactions with service, highlighting friendly, helpful, and professional staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We purchased 2 chairs and 2 x 2 seater lounges some months ago. Over the months we have had several visitors - many of whom have spontaneously remarked on the exceptional comfort. Clearly the chairs... See more

Company replied

Rated 5 out of 5 stars

We purchased our lounge and footstool from strictly comfort in Cremorne in Sydney. The sales consultant was exceptional. Listen to what we needed, was very patient, provided multiple leather samples,... See more

Company replied

Rated 5 out of 5 stars

Design Initial Brisbane, had a very comprehensive range of Stressless furniture which made it so much easier to choose the right chairs. Peter S's advice on fabric (we chose wool) and colour was in... See more

Company replied

Rated 5 out of 5 stars

I purchased two Stressless Consul Recliners; one for myself (medium)n and one for my husband (large). They are so comfortable. We have been looking at the Consul Recliners for a few years and finall... See more

Company replied


Company details

  1. Furniture Manufacturer

Written by the company

Norwegian comfort that cannot be explained but simply must be experienced.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

597 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(597)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The item arrived as promised

The item arrived as promised. The only issue was the 5 month wait. It is extremely comfortable and the chair is good and supportive for my back.

March 2, 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars
Stressless Australia logo

Reply from Stressless Australia

Good Morning Alan,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Great recliner

Great recliner, worth the price.

March 7, 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Praven,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Perfect seating experience - STRESSLESS IS UNBEATABLE.

Perfectly comfortable and stress relieving sofa, have recliner chairs from Stressless already, 8 years old now but still look like new. If you want the ultimate chair and sofa, look no where else. No hesitation in buying more.

February 21, 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Gary,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 4 out of 5 stars

I am having trouble with one of my…

I am having trouble with one of my recliners and need to get it fixed,

March 2, 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Murray,

Thank you for your review.

You can submit a warranty claim by going to this website: https://www.stresslesswarranty.com.au/

Once we receive your claim submission we can assist you with arranging a repair.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Great quality product

Great quality product. Chairs in stock in Australia resulting in delivery within a couple of weeks

February 16, 2026
Stressless Australia logo

Reply from Stressless Australia

Good Afternoon John,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Great choice of recliners

Great choice of recliners. Seamless service and chair arrived earlier than expected.
Quality is excellent and so comfortable. If you have the budget buy once buy right. That’s Stressless.

February 24, 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Alex,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Great chair

February 14, 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Claude,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 4 out of 5 stars

Malfunctioning recliner fixed by retailer; a good result

On delivery, the slide on one side of the chair did not move properly. The chair twice tipped to one side and threw me to the floor.
Subsequently, the retailer's technician inspected the chair. He discovered that when carrying the chair up some stairs to my apartment, by lifting the chair incorrectly the delivery men had accidentally pulled apart some of the mechanism.
Once the technician had reassembled the chair, it was fine and I am pleased with it and the retailer's prompt action.

February 13, 2026
Stressless Australia logo

Reply from Stressless Australia

Dear Brian,

Thank you for your review.

We’re sorry to hear that you’re experiencing issues with your Stressless recliner, and we’d like to help resolve this as quickly as possible.

To allow us to assess the problem and organise a technician to inspect your recliner, please submit a warranty claim via the link: www.stresslesswarranty.com.au

If you would prefer to speak with us directly, you’re also welcome to contact our team at office.au@stressless.com or on (02) 9525 4211.

We’re here to help and look forward to getting this sorted for you.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Quick enquiry response

I made a product enquiry and received a very quick response with the information needed.

January 30, 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Philip,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

We love our Stressless Chairs

We love our Stressless Chairs
We had our last ones for 20 years

December 12, 2025
Stressless Australia logo

Reply from Stressless Australia

Good Afternoon Ron & Glenda,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

My chair is beautiful and comfortable

My chair is beautiful and comfortable - a delight

December 23, 2025
Stressless Australia logo

Reply from Stressless Australia

Good Morning,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

It's very good

Stressless is a great product

December 17, 2025
Stressless Australia logo

Reply from Stressless Australia

Good Morning Len,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Very satisfied

We have had a number of Stressless chairs and settees for 10 + years. They are wearing well due to the quality of the materials. Just recently we added a Magic battery powered recliner to the collection. Great stuff and very comfortable.

November 28, 2025
Stressless Australia logo

Reply from Stressless Australia

Good Morning Carol,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Loving my chairs.

Beautiful furniture and well made.
Friendly helpful staff but not pushy at all.
I love my Stressless chairs. And foot rests. They are so comfortable. Especially at the end of a long day. So nice to relax in.

October 1, 2025
Stressless Australia logo

Reply from Stressless Australia

Good Morning Leanne,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

love my new chair...

love my new chair.... I was very excited... pity the store guys weren't that fussed... its just the Consul one said..... as he went and got it from out the back. They did help me load it into my car at least.

November 21, 2025
Stressless Australia logo

Reply from Stressless Australia

Good Morning,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Design Initial Brisbane

Design Initial Brisbane, had a very comprehensive range of Stressless furniture which made it so much easier to choose the right chairs. Peter S's advice on fabric (we chose wool) and colour was invaluable.
The delivery was earlier than expected and the product exceeds expectations.
The chairs have changed the whole look of our lounge. Style and colour are perfect to complement our colourful rug.
As for comfort.......it's going to be hard to stay awake they are so comfy! Stressless is definitely the right choice!

November 19, 2025
Stressless Australia logo

Reply from Stressless Australia

Good Morning Mandy,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Sales staff at Berkowitz were great

Sales staff at Berkowitz were great. Chair is super solid and comfy. Simple, clean classic design.

October 15, 2025
Stressless Australia logo

Reply from Stressless Australia

Good Morning Eric,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

We have owned Stessless furniture for…

We have owned Stessless furniture for many years, the quality and value for money is second to none. The service and response to any issue is prompt and outstanding.
There are not many businesses out there today that have a 100% focus on customer particularly well into the life of the product, that are always happy to respond and help where they can.

October 8, 2025
Unprompted review
Stressless Australia logo

Reply from Stressless Australia

Good Morning Michael,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Superb product and a superb service at Pfitzners Norwood.

We recently purchased two Stressless Mayfair model armchairs. They are so comfortable we do not want to get out of them. The value and range of chairs and other furniture in the Pfitzner Norwood showroom was very broad and reflected quality in a calm, pleasant environment. The knowledge, patience and effort that were made by the sales team to ensure our needs were met could not have been better. In addition, the quality of their delivery service and the helpfulness of the delivery men were also an absolute credit to their employer. Superb service and a superb product.

October 8, 2025
Stressless Australia logo

Reply from Stressless Australia

Good Morning Andermahr,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

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