Stressless Australia Reviews 570

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality, comfort, and stylish design, often noting how well they complement their living spaces. The staff is frequently highlighted for their helpfulness, knowledge, and excellent service, making the purchasing process pleasant and informative. However, some customers experienced issues with the delivery service, citing significant delays, poor communication, or problems with the delivery process itself. A few other people also felt that the cushioning in some products deteriorated over time, leading to discomfort despite the overall quality and warranty.

What people talk about most

Product

People report positive experiences with product, often highlighting the high quality, comfort, and attractive... See more

Quality

Users describe positive interactions with quality, frequently highlighting the excellent build and comfort of... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the sales teams and staff for... See more

Service

Consumers find service to be positive, with many delighted by the choice and the professional, friendly, and... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers report positive experiences,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We purchased 2 chairs and 2 x 2 seater lounges some months ago. Over the months we have had several visitors - many of whom have spontaneously remarked on the exceptional comfort. Clearly the chairs... See more

Company replied

Rated 5 out of 5 stars

Design Initial Brisbane, had a very comprehensive range of Stressless furniture which made it so much easier to choose the right chairs. Peter S's advice on fabric (we chose wool) and colour was in... See more

Company replied

Rated 5 out of 5 stars

Finding a chair to suit me was easy as slipping my foot into a comfy slipper when I sat in the medium Stressless Garda. Being short, under 5ft it's a very difficult task to find a chair that I'm comfo... See more

Company replied

Rated 5 out of 5 stars

We have owned Stessless furniture for many years, the quality and value for money is second to none. The service and response to any issue is prompt and outstanding. There are not many businesses ou... See more

Company replied


Company details

  1. Furniture Manufacturer

Written by the company

Norwegian comfort that cannot be explained but simply must be experienced.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

570 reviews

5-star
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1-star

Replied to 75% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Stressless Stressless

Coming to the showroom was definitely the way to go! Polite and knowledgeable staff made selecting my Stressless recliner an easy and “stressless” experience.
The delivery was timely, and on the day we were kept informed of the arrival time. The delivery men were careful and competent through the narrow doorway.
Excellent service all round, and I would recommend Strictly Comfort at Cremorne to anyone looking for Stressless products.

August 3, 2024
Rated 5 out of 5 stars

Recommend Global Living & Stressless

Jackson of Global Living in Maroochydore carefully and patiently helped us through multiple visits.

All of our questions were honestly answered to enable us to make a decision that suited each us. No pressure was applied.

Our Stressless recliner chairs and footstools were assembled & delivered in the predicted timeframe.

We would both highly recommend the recliners and the store.

June 23, 2024
Rated 5 out of 5 stars

Love our chairs

We had a very pleasant experience at the retailer that sold us the chairs, the sales person was very informative and helpful. The timeline was exactly as they had said it would be and the delivery was excellent. We love our chairs they are exactly what we wanted and they are so comfortable.

June 20, 2024
Rated 5 out of 5 stars

A Truly Stressless Experience

Pleasant experience in follow through and support from Stressless and their retailer Strictly Comfort following the original retailer being placed under administration post order. Neither missed a beat and product was delivered to original schedule. A truly stressless experience that could have been anything but.

May 9, 2024
Rated 5 out of 5 stars

Double satisfaction

The two items that we ordered, a sofa and a recliner, more than met expectations in quality, finish and functionality. The company through which we bought the Stressless furniture, Berkowitz in Melbourne was very attentive and helpful with regard to our unusual schedule for storing and later delivery.

May 23, 2024
Rated 5 out of 5 stars

Our first couch arrived a few weeks…

Our first couch arrived a few weeks ago, and with a recliner on the way I’m already over the moon with how comfortable and supportive these are. I’ve been dealing with a chronic back injury for the last year or so and this has been a game changer- for the first time in what seems like forever I am able to sit comfortably, so definitely feeling better about spending the extra compared to the other chairs we checked. If you have a bad back? Strongly recommend. If not? Still probably going to be the best chair you’ll ever own. Great quality.

May 7, 2024
Rated 4 out of 5 stars

Mayfair magic

The chair is beautifully made, very high quality. The only reason we didn't give 5 star was the length of time it took to receive it.

May 11, 2024
Rated 5 out of 5 stars

Great lounge.

Customer service was good and delivery was great. The lounge is amazing. Over all a great experience. 👍

April 14, 2024
Rated 5 out of 5 stars

A great experience

A great experience, wonderful staff. Visited a number of times before deciding on which to purchase and every time the staff were great. Designs & colours appeared to move through quickly or were moved around often. Great service & lovely layout.

April 8, 2024

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