Stressless Australia Reviews 

589
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 67 reviews, reviewers overwhelmingly had a great experience with this company. People frequently share that the products provide exceptional comfort and feature a very high build quality that lasts for years. Buyers consistently mention that the sales team is knowledgeable, welcoming, and helpful when assisting with choices in the showroom. However, some customers also noted that the delivery wait times were quite long. A few reviewers experienced unexpected shipping delays and mentioned that waiting several months for their furniture arrivals felt quite tedious. People pointed out that these extended waiting periods made the overall purchasing process a bit frustrating at times.

What people talk about most

Product

Customers had positive experiences with product, often praising the exceptional comfort, sturdy build, and... See more

Quality

Clients share positive opinions on quality, consistently highlighting high satisfaction with durability and... See more

Staff

Consumers find staff to be exceptionally helpful and knowledgeable during their purchasing experience.... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with experiences varying widely. Some consumers... See more

Service

Reviewers highlight positive aspects of service, expressing overall satisfaction and delight with their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We purchased 2 chairs and 2 x 2 seater lounges some months ago. Over the months we have had several visitors - many of whom have spontaneously remarked on the exceptional comfort. Clearly the chairs... See more

Company replied

Rated 5 out of 5 stars

Design Initial Brisbane, had a very comprehensive range of Stressless furniture which made it so much easier to choose the right chairs. Peter S's advice on fabric (we chose wool) and colour was in... See more

Company replied

Rated 5 out of 5 stars

Comfortable chairs for large and smaller people. Colour selection wasn’t great if we wanted a quicker delivery, but waiting Four months for a chair wasn’t practical for us. The quality is very good.... See more

Company replied

Rated 5 out of 5 stars

Sales staff were helpful. The furniture lives up to its reputation for being really comfortable. The delivery people couldn’t have been more helpful making sure we were completely happy with the posi... See more

Company replied


Company details

  1. Furniture Manufacturer

Written by the company

Norwegian comfort that cannot be explained but simply must be experienced.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

589 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(589)

66 reviews in the last 12 months

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Rated 5 out of 5 stars

Recommend Global Living & Stressless

Jackson of Global Living in Maroochydore carefully and patiently helped us through multiple visits.

All of our questions were honestly answered to enable us to make a decision that suited each us. No pressure was applied.

Our Stressless recliner chairs and footstools were assembled & delivered in the predicted timeframe.

We would both highly recommend the recliners and the store.

June 23, 2024
Rated 5 out of 5 stars

Love our chairs

We had a very pleasant experience at the retailer that sold us the chairs, the sales person was very informative and helpful. The timeline was exactly as they had said it would be and the delivery was excellent. We love our chairs they are exactly what we wanted and they are so comfortable.

June 20, 2024
Rated 5 out of 5 stars

A Truly Stressless Experience

Pleasant experience in follow through and support from Stressless and their retailer Strictly Comfort following the original retailer being placed under administration post order. Neither missed a beat and product was delivered to original schedule. A truly stressless experience that could have been anything but.

May 9, 2024
Rated 5 out of 5 stars

Double satisfaction

The two items that we ordered, a sofa and a recliner, more than met expectations in quality, finish and functionality. The company through which we bought the Stressless furniture, Berkowitz in Melbourne was very attentive and helpful with regard to our unusual schedule for storing and later delivery.

May 23, 2024
Rated 5 out of 5 stars

Our first couch arrived a few weeks…

Our first couch arrived a few weeks ago, and with a recliner on the way I’m already over the moon with how comfortable and supportive these are. I’ve been dealing with a chronic back injury for the last year or so and this has been a game changer- for the first time in what seems like forever I am able to sit comfortably, so definitely feeling better about spending the extra compared to the other chairs we checked. If you have a bad back? Strongly recommend. If not? Still probably going to be the best chair you’ll ever own. Great quality.

May 7, 2024
Rated 4 out of 5 stars

Mayfair magic

The chair is beautifully made, very high quality. The only reason we didn't give 5 star was the length of time it took to receive it.

May 11, 2024
Rated 5 out of 5 stars

Great lounge.

Customer service was good and delivery was great. The lounge is amazing. Over all a great experience. 👍

April 14, 2024
Rated 5 out of 5 stars

A great experience

A great experience, wonderful staff. Visited a number of times before deciding on which to purchase and every time the staff were great. Designs & colours appeared to move through quickly or were moved around often. Great service & lovely layout.

April 8, 2024
Rated 5 out of 5 stars

Great product and smooth delivery

Great product and smooth delivery. My wife and I are extremely pleased with our new Stressless recliners. Although it was necessary to wait for manufacture and shipping, the wait has been absolutely worth it. The power mechanism makes it very easy to adjust for maximum comfort and the leather is superb. We expect to enjoy many years with these fine chairs.

April 22, 2024

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