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Review summary

Created with AI, based on recent reviews

Evaluating 29 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the staff for being professional, friendly, and efficient, often highlighting their politeness and helpfulness during installations and services. The service provided is consistently described as excellent, with people appreciating the smooth process from initial paperwork to installation, and the thorough explanations of how products work. Reviewers are also very satisfied with the products, noting their effectiveness and the neat and tidy installation work. Conversely, a small portion of people felt that there were issues with battery installation and an inverter that seemed unnecessary. However, the general sentiment remains highly positive, with many recommending the company for its competence and hassle-free experience.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as professional, knowledgeable,... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism, efficiency, and... See more

Product

Consumers find the product to be positive, with many expressing satisfaction with their new batteries,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Start to finish this was a great experience. A clear and honest quote based on assessment of the needs from the system and likely issues or not with installation. From then the paperwork was painle... See more

Rated 5 out of 5 stars

Jordan and Harry were with me last week to fit our battery system in our house, they both worked quickly and efficiently were very pleasant and polite. Left the property clean and tidy and gave me a... See more

Rated 5 out of 5 stars

From the very first telephone call, I felt confident with this company. The team were lovely people to deal with. Nothing too much trouble. Their work was very neat & they were very knowledgable & pro... See more

Rated 5 out of 5 stars

Gordon and Harry arrived well prepared to replace the inverter. Friendly lads, got on with the replacement and the job was completed in little over an hour. They set up an App on my mobile so I can... See more


Company details

  1. Environmental Renewable Natural Resources

Written by the company

Sunergy Renewables are not your typical solar PV and energy storage company. We do not employ sales people nor do we cold call customers. Instead, we rely on the work that we do and who we are as people. We are only a small team of two who have not only been colleagues for many years but also great friends, we are passionate about renewables and have both worked in the industry for over 10 years. During this time we unfortunately had to see how other companies would take advantage of customers, we set out with a goal to ensure that any customer we dealt with received transparent, honest and reliable advice on their systems. We are also proud to be helping in the imperative fight against climate change, we truly believe renewable energy is our best tool to achieve a net zero future.


Contact info

4.9

Excellent

TrustScore 5 out of 5

150 reviews

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Rated 5 out of 5 stars

I can't recommend Sunergy Renewables highly enough

From the moment I found the Sunergy Renewables website and blog I knew they were different from the usual solar salesmen who claim to be experts, engineers, and everything else to make you hand over money.
I had a long telephone conversation with James whose honesty and expertise convinced me that Sunergy Renewables was the right company to install a solar battery to complement our 5 year old solar panels. I was even more pleasantly surprised to find the quote came in £5K cheaper that the repacked Chinese batteries that had being previously marketed to me as the "best on the world" without a shred of evidence.
The battery installation was seamless and went without a hitch and the savings immediate. In the 17 days since installation I've saved over £60 and I'm still tweaking the battery economy 7 top-up time to maximise the use of solar energy.
Best of all, I know that if I were to have any issues, James, Jo and the team are there for me with a personal after care service.
I'm delighted with my purchase: price, performance, service, after care. It's all there. I highly recommend Sunergy Renewables to anyone who is looking for an honest, transparent and reliable company to meet their solar needs.

August 8, 2024
Unprompted review
Rated 5 out of 5 stars

solar battery storage fitted by sunergy

Had a solar battery storage fitted by Sunergy Ltd very satisfied they turned up on time and were very polite and efficient. They did an excellent job fitting the battery storage unit. Fitted the unit neatly and took away all packaging. Very knowledgeable and answered all our questions. Really pleased with the battery storage and the fact that this will save us a lot on our energy bills. We already had solar panels and this unit works together with the battery storage. Would definitely recommend this company

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely delighted

Communication with sunergy especially Jo and mason was great mason and Jordan arrived as agreed they immediately assisted existing solar panel installation and set to work installing new battery and all associated equipment they were friendly and polite and when they left they had left my house tidy and installation was very neat they took time to install app to my phone and talked me through the app would highly recommend this company well done 👍

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic beyond expectations

I am only too happy to give Sunergy Renewables 5 stars they well deserve it. From the initial enquiry, the installation the advice and guidance given me was way beyond my expectations. Customer service has been excellent and puts so many other companies to shame. Thank you Sunergy.

August 21, 2024
Unprompted review
Rated 5 out of 5 stars

Joe the engineer arrived early and got…

Joe the engineer arrived early and got right on with the job. He struggled to get the old bulky unit out of the loft. But managed it eventually. He then quickly installed the new inverter. He took me through how the unit works. He also helped me to install the App on my phone. Finally he helped me carry the old heavy unit downstairs.
So to sum up. An excellent experience from Joe and their company.

August 7, 2024
Unprompted review
Rated 5 out of 5 stars

Retrofit battery to existing solar PV system

I normally find it difficult to award 5 stars to any company, but Sunergy Renewables deserves such an accolade. This from the very prompt response to my initial enquiry by James, through the whole process of guidance for appropriate systems for my individual site and electricity consumption.
This efficiency continued through the ordering proces and was enhanced by installers Racky and Jordan friendly, polite and very efficient installation with similar responses from Jo in the office.
The operation of the Eco Flow system installed has confirmed this was the right way to go.

Rog Parker

July 23, 2024
Unprompted review
Rated 5 out of 5 stars

My pv inverter had better days after 12…

My pv inverter had better days after 12 years. I contacted various companies and the communication from this team was excellent. Jason arrived on time and was really pleasant, Kind and respectful.
He was shown the inverter in the loft and he was quick and tidy and showed me the working and the app for monitoring.
A very good service, neat and tidy and very helpful.

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

True professionals

True professionals, knew exactly what they were doing and fixed some issues left by my original installer (who I will not name). Came on the day arranged, did everything they could, then came back the next day with the parts and cables my original installer had neglected to leave. Also, I think, good value, their quote blew my other quote out of the water.

June 6, 2024
Unprompted review
Rated 5 out of 5 stars

Solar batteries.

I had solar batteries and inverter installed yesterday by two very professional and knowledgeable engineers. They explained everything I needed to know. I would definitely recommend Sunergy Renewables Ltd.

June 3, 2024
Unprompted review
Rated 5 out of 5 stars

Battery Installation

The original assessment visit was carried out promptly after the request and a thorough review of the site and possible benifits of the installation given. A fixed price and comprehensive explanation sent. The installation was carried out by Racky and Jordan who were delayed by severe traffic problems on the M1. Despite this ,which meant they did not finish until after 9pm, they were thorough friendly and polite giving clear and patient explanations of what they were doing and how the app worked. All is working smoothly.

May 28, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing

Got a prompt reply when contacted. They knew exactly what the problem was and managed to change the inverter which is far better than the previous one. Amazing customer service and very happy with the replacement done. I would highly recommend them.

May 3, 2024
Unprompted review
Rated 5 out of 5 stars

A Company others would do well to learn from!

After bad experiences with two other companies offering PVC (Solar) services it was a joy to meet a company that is friendly, efficient and charges reasonable fees.
James offered clear and sensible advice, both on their website and over the phone, Jo is a pleasure to talk to and very efficient. Jordan, the engineer, is a model for all trades people and technicians to follow; friendly polite and quietly efficient. The company deserves 5 stars all round.

May 17, 2024
Unprompted review
Rated 5 out of 5 stars

Good Experience

Add on battery system. A good service from start to finish. Good communication by phone and email. No pushy sales nonsense. Clear advice and pricing. Fitting was done on time leaving the system working perfectly. Would certainly recommend Sunergy.

May 14, 2024
Unprompted review
Rated 5 out of 5 stars

Well deserved 5 stars!

I'm only too happy to give Sunergy a full 5-star review! Having been quoted silly prices by other companies, (all of which tried to sell far more than I required at grossly inflated prices!), James was a refreshing change! The installation of batteries to complement an existing PV display was carried out promptly, with no problems by the two technicians who set everything up including explaining how to set up and control the installation. All in all a satisfying and impressive job by Sunergy.

April 8, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service & competency

Sunergy provided us with a 7.5kWh battery installation to take advantage of our EV tariff. We had almost signed up with a larger national company when we became uncomfortable over their pricing. Whilst checking the hardware costs with a local vendor, they put us in touch with James at Sunergy. What a difference; he explained all the pro’s and con’s of the system we wanted, and his price was more competitive, to the extent that we added an extra battery up front, as adding later was not as straight forward or cheap as the original company claimed.

We are very happy with the result, it all worked straight out of the box and it’s rather satisfying to see zero incoming power all day long!

March 26, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

From first phone call and all following emails I found all the staff at Sunergy polite friendly, helpful and very knowledgeable. Making my purchase of Solar batteries to compliment my Solar panels a very simple transaction. The first two lads who came explained how everything works and best position to fit, nice friendly (even after a couple of hours enduring the dreaded M6) and no push to sell.
The two lads who fitted on the day and time agreed also very friendly and professional a proper pair of grafters, they set up my iPhone for the app and explained the workings. Also Jo in the office I don’t think we actually spoke but emails were answered very timely.
I could not recommend this firm enough and if I need anything else Solar related they will be my first call.

February 15, 2024
Unprompted review
Rated 5 out of 5 stars

A good experience

From the time that we first contacted the company, to the time the engineer installed our 2 inverters, communication has been very good. The engineer carried out a very good job, and was very polite and pleasant and took his time explaining the app to us.
We have every reason to believe any after care we may require will be forthcoming.

February 15, 2024
Unprompted review

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