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Review summary

Created with AI, based on recent reviews

Evaluating 29 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the staff for being professional, friendly, and efficient, often highlighting their politeness and helpfulness during installations and services. The service provided is consistently described as excellent, with people appreciating the smooth process from initial paperwork to installation, and the thorough explanations of how products work. Reviewers are also very satisfied with the products, noting their effectiveness and the neat and tidy installation work. Conversely, a small portion of people felt that there were issues with battery installation and an inverter that seemed unnecessary. However, the general sentiment remains highly positive, with many recommending the company for its competence and hassle-free experience.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as professional, knowledgeable,... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism, efficiency, and... See more

Product

Consumers find the product to be positive, with many expressing satisfaction with their new batteries,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Start to finish this was a great experience. A clear and honest quote based on assessment of the needs from the system and likely issues or not with installation. From then the paperwork was painle... See more

Rated 5 out of 5 stars

Jordan and Harry were with me last week to fit our battery system in our house, they both worked quickly and efficiently were very pleasant and polite. Left the property clean and tidy and gave me a... See more

Rated 5 out of 5 stars

From the very first telephone call, I felt confident with this company. The team were lovely people to deal with. Nothing too much trouble. Their work was very neat & they were very knowledgable & pro... See more

Rated 5 out of 5 stars

Gordon and Harry arrived well prepared to replace the inverter. Friendly lads, got on with the replacement and the job was completed in little over an hour. They set up an App on my mobile so I can... See more


Company details

  1. Environmental Renewable Natural Resources

Written by the company

Sunergy Renewables are not your typical solar PV and energy storage company. We do not employ sales people nor do we cold call customers. Instead, we rely on the work that we do and who we are as people. We are only a small team of two who have not only been colleagues for many years but also great friends, we are passionate about renewables and have both worked in the industry for over 10 years. During this time we unfortunately had to see how other companies would take advantage of customers, we set out with a goal to ensure that any customer we dealt with received transparent, honest and reliable advice on their systems. We are also proud to be helping in the imperative fight against climate change, we truly believe renewable energy is our best tool to achieve a net zero future.


Contact info

4.9

Excellent

TrustScore 5 out of 5

150 reviews

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Rated 5 out of 5 stars

Very helpful and informative initial…

Very helpful and informative initial consultation and a very efficient, problem free installation. All the signs are that aftercare will be just as good. Everyone I've dealt with have been very personable and helpful.

February 12, 2024
Unprompted review
Rated 5 out of 5 stars

I can't recommend them highly enough

I can't recommend them highly enough. They provided great advice to help me work out what I needed. They carried out the installation on the agreed date with no fuss and no mess, and took time to explain how to use the app for the installation. They then contacted me suggesting that I delay the payment date until February when new VAT legislation came into force, thereby saving me over £2000. I have subsequently called them to ask some questions about the app and they couldn't have been more helpful. Absolutely fantastic.

January 17, 2024
Unprompted review
Rated 5 out of 5 stars

We had just the Inverter replaced

We had just the Inverter replaced. Jordan came and was very professional. The Inverter was replaced in just over an hour. No issues. I would recommend this company as anyone we spoke with during and after the sales process was knowledgeable.

January 19, 2024
Unprompted review
Rated 5 out of 5 stars

I have no knowledge of what I required…

I have no knowledge of what I required but the customer service was excellent they were extremely knowledgeable and helpful. They advised what I would need booked it in and the installer was so good he was also knowledgable and fitted my new inverter in a very confined space he tidied up and helped me access the app to monitor. Cannot recommend this firm highly enough.

January 4, 2024
Unprompted review
Rated 5 out of 5 stars

9kw Battery Installation

I required a battery storage system to work with solar panels installed in the FIT era. I contacted Sunergy owners James and Mason who were very helpful in visiting the site, advising on the installation, and arranging a visit to SOLAX for me to see the equipment. A clear Quotation was provided with minimal pre-install charges.
At no time was I made to feel under pressure to purchase.
Installation Engineers Racky and Jordan arrived on time, discussed with me the detail of the install which they completed in a professional and timely manner, advised me on the system control and left the site clean and tidy.
The whole experience was a pleasure and I can thoroughly recommend Sunergy Renewables.

November 15, 2023
Unprompted review
Rated 5 out of 5 stars

Faultless service

Everything about the service was faultless from initial contact. Nothing to take issue with! Jordan arrived on the arranged date at 8.30 and worked tirelessly for nearly 3 hours to complete the installation. He departed leaving a very satisfied customer!

November 16, 2023
Unprompted review
Rated 5 out of 5 stars

Superb company

Excellent advise everything explained before we decided to go ahead, no sales pressure at all. Battery and inverter installed where we wanted it. Installation team was efficient and no mess made. One phonecall requesting a clarification with the app was sorted. Really pleased with the system and results, even though we're not at the best time of year for solar, great being able to also use night rate power to charge.
Alan

October 23, 2023
Unprompted review
Rated 5 out of 5 stars

Project to increase battery storage .

Sunergy Renewables done an excellent job from discussing what was needed for the project and the actual installation. The project was to increase the battery storage at my Eco home to just under 50kwh plus Installing a system to enable some circuits to operate from battery storage in a power outage like the Internet,Fridges, lights and phone charging. Mason and his staff were great to work with on site and very knowledgeable about all aspects of Solar renewables.

October 31, 2023
Unprompted review
Rated 5 out of 5 stars

9KW Battery system fitted this week

9KW Battery system fitted this week to supplement our existing solar panels & myenergy EV charger.
First class service throughout, James & Mason came to answer question & advise, absolutely no hard sale process & both very knowledgeable
Install was within a couple of weeks Raki & Jordan were a pleasure to have in the house. Their install was first class even with a couple of issues that were resolved, they left our house spotless.
We did however have problems with the myenergy system not linking up with the battery system. Within a day of the install Mason & Jordan arrived back, after many calls & adjustment Mason successfully linked the two systems.
What more could you ask for, very knowledgeable, conscientious & focused on customer satisfaction.
Thank you Sunergy

October 10, 2023
Unprompted review
Rated 5 out of 5 stars

5 star company

needed a replacement inverter,found Sunergy Renewables online, called them and found them to be not pushy but very polite and professional and their price was good so ordered it.the engineer Jordan turned up on time and installed the replacement inverter in an hour, he was very diligent and experienced also very clean,explained all about the inverter and linked me up to Solax app which is very helpfull.
I would not hesitate to reccomend this company
5 stars from start to finish,

October 11, 2023
Unprompted review
Rated 5 out of 5 stars

Sunergy did an excellent job installing the Energy Storage Battery

Sunergy did a great job installing the batteries for my solar panels, and they were very patient throughout the process. They took the time to explain to me the advantages of the batteries as well as the advantages that I would enjoy overall. On the day of the installation, the technicians arrived promptly and did an excellent job on the installation.  I am very pleased with their work

September 18, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend Sunergy Renewables

From start to finish, our experience with Sunergy was fantastic. We were looking for a battery system for our solar panels as well as an EV charger. Our initial contact was promptly replied to by James, and he came out with one of his team to survey our property. He gave us a very honest, clear, no hassle quote with which we went with. His team of fitters arrived on time on the day of the installation, and were incredibly professional and friendly. I can’t emphasise enough how pleased we are with the job they did. Everything was immaculately fitted and left spotless. Even though they had a distance to travel home, they stayed until we were 100% comfortable with how the system worked and gave us a thorough demonstration. We are already seeing significant savings and the system is working brilliantly. It’s been made evidently clear that Sunergy are there for post instillation support if we need it. I can’t recommend James and his team at Sunergy Renewables enough. Thank you!!

October 4, 2023
Unprompted review
Rated 5 out of 5 stars

9kw Battery Install

We had been thinking of a Battery System to compliment our PV Panels for some time. We contacted Sunergy and received great service from our initial enquiry to installing our 9kw system. I absolutely detest pressure sales and upselling, and confirm that we got neither from Sunergy. The installation team were great, conscientious, polite and tidy. I have had a few questions since the install and they were pleased to talk through all of my questions on the phone. All in all very happy!

September 12, 2023
Unprompted review
Rated 5 out of 5 stars

Solax inverter fitted today by…

Had a Solax inverter fitted today by Sunenergy renewables. My fitter Jordan was great, knowledgeable, polite, friendly and helpful. Inverter fitted in about and hour, and solar system back up and running. Inverter came with a 10 year warranty and a very useful monitoring app.
Very pleased with the service, highly recommended.

August 21, 2023
Unprompted review
Rated 5 out of 5 stars

Sunergy = high quality and professionalism

Needed inverter replacing. Appointment booked within 2 weeks of calling them. Jordan was very professional and provided all the help and advice that I needed and set up a phone monitoring system for me. Sunergy quoted me £700 less than Solarstyle who had installed the system ten years ago. Very impressed with all aspects of the process and wouldn't hesitate to recommend them.

August 14, 2023
Unprompted review
Rated 5 out of 5 stars

Problem solved

Had a replacement inverter fitted. Very efficient service. Helpful on the phone and managed to make an appointment for one week later. New inverter installed in less than 2 hours. Problem solved.

August 4, 2023
Unprompted review
Rated 5 out of 5 stars

First-class service from Sunergy

First-class service from Sunergy - right from first contact through to Raki and Jordan doing a lovely install - my battery looks fabulous outside my backdoor, and they worked wonders getting the floor up and hiding the cabling.

I can't stop watching the energy flow from my panels to the battery to the grid to the house on my Solx app' - Midsummer, and I'm all-but off grid - brilliant! Highly recommended.

July 18, 2023
Unprompted review

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