Placed two orders just a few days apart and was given a 2 week window for delivery. That was in November 2025. After numerous emails and chats back and forth, receiving “pre-shipment” tracking numbers... See more
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Review summary
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Ordered 2 pair of youth sunglasses December 14 with 1-3 day shipping. Email sent December 24 requesting status since I had no tracking info. Received long email about a shipment to them was delayed th... See more
Purchased product May 15th and still haven't received shipping notification. I click on SHOP app and it says preparing for shipment. Update: I recieved shipping notification on June 10th saying pro... See more
Ordered youth sunglasses in early December 2025. Email that item shipped. No further emails. Never delivered. MULTIPLE emails to support with multiple excuses re: delay. Mid January, requested refund.... See more
Company details
Written by the company
Contact info
1801 SW 144th, 33176, Miami, United States
- losreyesapparel@gmail.com
- sunglasseslosreyes.com
1.5
Bad
140 reviews
Hasn’t replied to negative reviews
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Top notch customer service
The customer service with this company is top notch-my son was so excited to discover this brand for baseball, and we had an issue with our first purchase (our fault) and they stepped up and were amazing to work with!! Just bought a 2nd pair I was so impressed. Quality of the glasses is great too.
September 17, 2024
Look and feel
My boys love the look and feel of these sunglasses. Looking forward to seeing more sales.
August 19, 2024
Store was good, shipping was not
Online store was great, but shipping is taking forever.
August 19, 2024
Quality is off the charts🔥🔥🔥🔥🔥
August 19, 2024
Compliments all day baby
I love them man all around my favorite sunglasses copped so far I own 4 pairs in a matter off weeks. Let me get a sponsor jkjk
July 18, 2024
Great product!
July 18, 2024
Robbery
I did not even receive my glasses and when I emailed customer service they never even got back to me.
June 17, 2024
GOAT
Los Reyes customer support is very fast and outstanding. Live their products and service. 5 star!!!!!!
May 15, 2024
Unprompted review
Amazing deal and quality
The quality of the sunglasses and colabs are awesome. The price was also great!!! My son loves the three pairs he owns. The case sets are very good quality as well.
April 18, 2024
My grandson loved his new sunglasses…
My grandson loved his new sunglasses from Los Reyes, he’s was so excited !!!
April 18, 2024
My son says he loves the way the…
My son says he loves the way the glasses look and how they feel when he play’s baseball
April 17, 2024
Awesome Service
Received our order but a couple of small items were missing. I contacted customer service and they jumped on it right away. They could not have been more helpful and expedient! They followed up 3x during this process….very pleased! AWESOME service!
April 17, 2024
Worst Customer Service
My son really wanted a pair Los Reyes sunglasses for his birthday. The glasses were fairly priced so I ordered them. I received a shipping notice within a couple days with a tracking number. I checking the tracking number for 3 days after I received it and there was no updates. I emailed about the status multiple times and never got a reply. I reached via social media and still no reply. The customer service was awful. I will never order from them again
April 8, 2024
Unprompted review
Fast shipping
Fast shipping. Arrived on time. No damage to package or item.Quality of glasses/material were good! 11 year old loved them. Messaged company on Instagram to thank them and they responded within minutes. Will definitely purchase again and let my family and friends know.
April 6, 2024
Unprompted review
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