Placed two orders just a few days apart and was given a 2 week window for delivery. That was in November 2025. After numerous emails and chats back and forth, receiving “pre-shipment” tracking numbers... See more
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Contact info
1801 SW 144th, 33176, Miami, United States
- losreyesapparel@gmail.com
- sunglasseslosreyes.com
Hasn’t replied to negative reviews
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The glasses where even better in person…
The glasses where even better in person ☺️ came right on time
14yo son loves them
No complaints and fast shipping. Exactly what my 14yo baseball player wanted. He loves them better than his Oakley Sutros.
Would’ve been 5 stars but
A little better packaging would be nice rather than a bag. The box come a little smashed just glad the glasses weren’t damaged
Easy purchasing
Easy purchasing, good communication. Wish it would've come a little sooner because my grandson was really hoping to take them to Florida with him BUT........it arrived two days later.. :( Other than that, all good. Thank you!
Awful customer service
Awful customer service. I have emailed them maybe 3 times about an order and nothing. It’s been almost 2 weeks since I ordered my sunglasses. Starting to think I won’t see them. Wouldn’t recommend.
I purchased TWO sunglasses cases and…
I purchased TWO sunglasses cases and only received one. Sent out two emails and never received a response back. Great product but disappointed with the lack of communication.
They hand down
Very comfortable, perfect fit and protect from sun to see easy. I recommend this and they very cool sunglasses with colors, man!
Great experience
Great experience. My package was delivered within a week of ordering. I received an email, with tracking information, a few days after placing my order and also when my order was delivered.
fast delivery & amazing customer…
fast delivery & amazing customer service !
The glasses were received timely
The glasses were received timely, but we never received the sohoodie. I reached out to you, and was notified the sohoodie was going to be shipped from another warehouse. And to notify you if I didn't get the sohoodie by the next week. We haven't received it, I sent another email informing you we hadn't received it and I haven't heard anything from you.
Excellent customer service
Poor customer service!
Poor customer service!! They sent the wrong glasses. We emailed them the day we received the package and didn’t receive a response for 3 days. Their email just told us to use a different email group which we did immediately. We then received another email telling us to send an email to the first email address we already sent a message to. It has now been over two weeks with no response. Very disappointing to say the least!
They do not send merchandise
They do not send merchandise. They have a pre shipment label and do not response to calls or emails. They go ghosted!!! DO NOT PURCHASE FROM THEM!!! THEY ARE A SCAM!!!
I have bought 4 pairs of Los Reyes…
I have bought 4 pairs of Los Reyes sunglasses and cases over the last couple months they are great I love them. The best sunglasses in the world!!! I'm very disappointed in the last pair I bought during their black Friday wave #1 drop. I bought a pair at $38 and a free case but paid for shipping. No clue there was wave drops. Wave drop #2 if I waited I could have got them for $28 at 50% off and saved $10. Then comes wave #3 if I waited I could have bought them for $28 free case and free stickers but paid for shipping. I know it's only $10 and free $6 stickers and $7 case. But its the point I should have waited and I feel cheated on the black friday wave drop that was done.
Still have not received our sunglasses after almost 2 weeks now
We purchased our 2 pairs of sunglasses on November 21st. As of today, still have not received it. Tried to contact the customer service via email, no response. Very disappointed so far.
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