Sunshine Solar Ltd Reviews 

115
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders arrive very quickly and products are of great quality for various installations. Consumers consistently appreciate the helpful telephone advice, technical support, and efficient customer service provided by the knowledgeable team. Buyers often note that staff members go above and beyond to answer questions and ensure proper setups. Some people were dissatisfied with delivery delays, missing parts, or damaged shipments. Reviewers noted that occasional orders took longer than expected to arrive or arrived incomplete. Others experienced frustrating courier issues where packages got stuck at depots or required unexpected follow-ups to resolve inventory mistakes.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting super speedy arrival... See more

Product

Customers had positive experiences with product, noting that items arrive promptly and match expectations.... See more

Service

Users describe positive interactions with service, highlighting prompt responses and helpful advice for... See more

Order

Clients share positive opinions on order, highlighting a straightforward and easy ordering process with... See more

Customer service

Consumers find customer service to be positive and consistently report helpful experiences when speaking with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivered quickly and well packed. Nice unit. There were two recent localised power outages in our area, each affecting a handful of houses, but taking a while to fix, caused by faults to aging underg... See more

Company replied

Rated 5 out of 5 stars

Prompt dispatch and delivery for items in stock. Products at competitive prices. Support is excellent on purchased Victron products. Needed country passcode after firmware upgrade, delivered in a cou... See more

Company replied

Rated 5 out of 5 stars

Outstanding service. I'd spent a while trying to track down a Victron component that simply wasn't available online from any other UK stockists. On the off chance, I dropped Sunshine Solar a quick mes... See more

Company replied

Rated 5 out of 5 stars

Looking to replace the inverter for my expedition Land Rover Discovery 1, I came across Sunshine Solar. Easy to use website, great range of inverters and a discounted price. Ordered straight away, al... See more

Company replied


Company details

  1. Solar Energy Equipment Supplier

Written by the company

Off-grid solar specialists. We supply solar panels, batteries, battery chargers, off-the-shelf and custom build kits for the UK.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

115 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(115)

82 reviews in the last 12 months

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Rated 5 out of 5 stars

Sunshine solar couldn't have been more helpful

Sunshine solar couldn't have been more helpful.
Before purchasing my controller I spoke with tech support who explained how to check solar panel output to ensure that my old controller actually needed to be replaced.
This could have lost them a sale if it hadn't needed to be replaced.
The controller arrived in good time exactly when it was expected.

June 29, 2026
Unprompted review
Sunshine Solar Ltd logo

Reply from Sunshine Solar Ltd

Thanks James, glad we could help.

Rated 5 out of 5 stars

Unlisted Victron Part

Outstanding service. I'd spent a while trying to track down a Victron component that simply wasn't available online from any other UK stockists. On the off chance, I dropped Sunshine Solar a quick message to ask whether they could source it, and I got an immediate reply saying they had it in stock. A brief call to sort the details, and it was dispatched straight away, arriving the very next day. Genuinely impressive responsiveness and a pleasure to deal with. I'll happily be using them for all my Victron purchases going forward — highly recommended.

July 2, 2026
Unprompted review
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Reply from Sunshine Solar Ltd

I'm so glad we could help.

Rated 5 out of 5 stars

Great Service

Overall, an excellent experience. Prompt delivery and very helpful advice on the couple of occasions I needed it as I was installing the equipment.

July 5, 2026
Unprompted review
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Reply from Sunshine Solar Ltd

Thanks James

Rated 5 out of 5 stars

excellent service used company in 2018 …and again 2026

excellent service used company in 2018 had good experience then needed to upgrade phoned company told them considering upgrading from gel battery to lithium and wanted to renew a 8 year old flexi that has failed they were very helpfull giving advice. ordered the following day goods arrived next day but courier messed up... first they tried delivering a few hours hours before their window slot text came at 8am saying deliver between 1500 and 1700. courier arrived 11am courier also stated on card sorry we missed you that the panel was damaged and the photo showed a damaged parcel. i phoned ythe company and they sent a replacement that day and tolsd me they would contact the courier to get the damaged parcel back goods arrived two days later well happy with the service.. just unfortunate the courier damaged the parcel in transit

June 26, 2026
Unprompted review
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Reply from Sunshine Solar Ltd

Thanks for sharing your experience

Rated 5 out of 5 stars

Early impression

I'm only commenting on delivery here, which was exemplary. I have yet to fit and test, so how that goes may prompt a further comment on after sales. From what I read that will be exemplary too.

June 23, 2026
Unprompted review
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Reply from Sunshine Solar Ltd

Thanks Peter

Rated 5 out of 5 stars

absolutely brilliant company

absolutely brilliant company. identified my van set up /what i needed to achieve the results i wanted via photos. received cabling the following day.

June 15, 2026
Unprompted review
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Reply from Sunshine Solar Ltd

Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Great service from start to finish

I recently purchased two 100-watt solar panels from Sunshine Solar and was very pleased with the experience. The ordering process was straightforward and easy to navigate, making it simple to find exactly what I needed. The panels were delivered promptly and arrived in excellent condition. Overall, Sunshine Solar provided great service from start to finish, and I would happily recommend them to anyone looking for quality solar products and efficient delivery.

June 12, 2026
Unprompted review
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Reply from Sunshine Solar Ltd

Cheers Mike 😊

Rated 5 out of 5 stars

Great back up service

I ordered a solar panel and it was very quickly dispatched, but unfortunately got delayed. So a second panel was dispatched and it got stuck at the delivery depot. So a really carry on!! But I must give Evan at sunshine Solar a big thank you for keeping us informed and for chasing up our delivery. He was excellent. And I would highly recommend sunshine Solar to anyone. A great product and a very helpful and approachable team. Thanks again.
William Geddes, aviemore, Scottish Highlands.

May 19, 2026
Unprompted review
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Reply from Sunshine Solar Ltd

Thanks for the review! Glad to hear we managed to get things sorted in the end.

Rated 5 out of 5 stars

Good price excellent customer service…

Good price excellent customer service not fitted yet but looks good quality.
Delivery bit slower than expected due to delivery company delays.100% satisfactory with sunshine solar will definitely use again thank you.

June 8, 2026
Unprompted review
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Reply from Sunshine Solar Ltd

Thanks Thomas.

Rated 3 out of 5 stars

Product Good, Customer Service Poor

Product seems to be OK so no problems with that.
However.....I paid for ParcelForce 24 Hour Express delivery, which took 4 days to arrive! Which means I missed my installation schedule.
I emailed Sunshine Solar informing them, which they responded to saying "We will look into it and get back to you"......I am STILL WAITING for them to get back to me!
No explanation, no offer of postage refund. Poor customer service I'm afraid.

May 28, 2026
Unprompted review
Sunshine Solar Ltd logo

Reply from Sunshine Solar Ltd

Hi Andy. Apologies, you were not entirely happy with our service. I have looked into what I believe to be your order and it looks like we despatched your goods on a 24 hours service but there were delays with the courier service. We did also reply to your email the next working day but because it happened over a bank holiday there was a delay of three days. Again, please accept our apologies for the delay in receiving your goods.

Rated 5 out of 5 stars

Solar company that actually cares 😲

The lady called Brian who called me made me laugh which is hard to do these days... Great company and 100% happy with the service I got... Thank you

May 22, 2026
Unprompted review
Sunshine Solar Ltd logo

Reply from Sunshine Solar Ltd

Thanks for the great review!

Rated 5 out of 5 stars

Had an existing solar pannel and wanted…

Had an existing solar pannel and wanted to expand my system. Unfortunately the same pannel was nolonger available, working with the tech support team they managed to match in an alternative.

May 19, 2026
Unprompted review
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Reply from Sunshine Solar Ltd

I'm glad we could help. Thank you for leaving a review!

Rated 5 out of 5 stars

Ordering a few bits for my camper…

Ordering a few bits for my camper conversion, I found the items I needed for the van with Sunshine solar. They had stock at a good price ( got an offer on the panel I needed) very fast delivery. Which is not always the case now days. As some people don’t always hold stock !!! Again good service good price. Will use again we know question !

April 27, 2026
Unprompted review
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Reply from Sunshine Solar Ltd

Thanks for the review

Rated 5 out of 5 stars

Very prompt delivery with reasonably…

Very prompt delivery with reasonably priced postage to Channel Islands. VAT automatically removed at source, again very helpful. Item itself well priced compared with competitors.
Item arrived promptly and well packaged.
Goods exactly as described and very much matching my expectations.
Would definitely recommend this company to anyone requiring solar equipment.

April 23, 2026
Unprompted review
Sunshine Solar Ltd logo

Reply from Sunshine Solar Ltd

Hi Mike. We're glad you were happy with the service.

Rated 5 out of 5 stars

Ordered the panels at a weekend and…

Ordered the panels at a weekend and they were dispatched the first working day. Somehow the 3 package's got split up but that was DHLs fault not the seller. All arrived well packaged and even when I had an issue with DHL, Sunshine sorted immediately.

April 14, 2026
Unprompted review
Sunshine Solar Ltd logo

Reply from Sunshine Solar Ltd

Hi David. Thanks for the positive review. Apologies for the issue with the delivery!

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