Lapland

Lapland Reviews

A product’s star rating is calculated as the average of all its reviews.


Sunway logo

Sold by Sunway

www.sunway.ie

3.9K Reviews

4.8

The information on this page is based solely on product reviews written by customers of Sunway via Trustpilot.



All reviews


Rated 5 out of 5 stars

Very enjoyable trip, and magical experience for the children

Rated 5 out of 5 stars

It was amazing never will I ever forget it thank you

Rated 5 out of 5 stars

Unreal trip from start to finish! Everything was well organised from the minute we arrived in Dublin airport! Would highly recommend this trip!!

Rated 5 out of 5 stars

Amazing experience, really magical, Santa & his elves were brilliant, kids loved all the fun in the snow. We even got to see the Northern Lights!

Rated 5 out of 5 stars

Absolutely amazing from start to finish, a unique magical experience in the most picturesque location. The Lapland elf’s were on another level, Tonttu and Choco we will remember both of you forever, you have made our son so happy this Christmas. Couldn’t recommend this trip highly enough

Rated 5 out of 5 stars

Our trip to Lapland was fantastic. The whole family had a very enjoyable time.

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Reply from Sunway

Dear Mr. Keane
We greatly appreciate you sending us your feedback on your recent trip to Lapland as our clients comments are very important to us.
We were delighted that you and your family enjoyed your Lapland adventure.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Rated 5 out of 5 stars

We had an incredible 4 days on our Sunway trip to Lapland. From the moment, we got to the airport it was amazing. The elves Cinnamon and Bubbles were fantastic. The accommodation, ski gear, trips, Lapland elves and entertainment were all 10/10. Thank you!!

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Reply from Sunway

Dear Lisa.
We appreciate you taking the time to send us your feedback on your recent Lapland adventure and we were delighted that you and your family had a wonderful time with hopefully many happy memories being made.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Rated 5 out of 5 stars

Super experience. Very well organised, with loads of fun packed in.

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Reply from Sunway

Dear Mr. Murphy
We were delighted to read that you and your family had a super experience in Lapland and thank you for letting us know
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Rated 4 out of 5 stars

From a 7 year olds point of view it was amazing, from the adult not so much. The 3 rides, reindeer, huskys and snowmobile were exceptionally short, the husky ride lasted for 1 minute and 20 seconds. The snowmobile was similar. This wasn't advised beforehand. Santa had a fake beard, not what u expect in lapland.. The elf's were amazing, happy tontuu in particular was just magical, she made the whole trip for us. Bubbles and cinnamon were fantastic on the plane Hotel was great, food was better than I expected and lots of it. Pity about the rides, especially for the price we paid it did leave us feeling robbed a bit

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Reply from Sunway

Dear Ms Egan.
We appreciate you taking the time to let us know your experience on your recent trip to Lapland and whilst i was happy to learn that you and your family enjoyed many aspects of your time in Lapland it was disappointing to read that not all aspects met with your entire satisfaction from
an adult point of view as you have stated. Please be assured that your comments have been noted and will be passed to all concerned persons in our Lapland Operations Department for their attention.
Having said that i hope that you and your family took back some happy memories from your Lapland Adventure
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Rated 5 out of 5 stars

Out of this world magical

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Reply from Sunway

Dear Ms Byrne
We greatly appreciate you taking the time to let us know that you and your family enjoyed your Lapland adventure and I hope that many happy cherished memories were made.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Rated 5 out of 5 stars

We had the absolute trip of a lifetime; from start to finish Sunway were amazing. The Lapland package is a seamless experience with such fantastic consideration for passengers big and small. While we went for Santa, we stayed for the elves - Elmo and Trixie made for the most wonderful memorable holiday that will forever be cherished by my three children (age 8,7 and 6). Parting with these warm, friendly and magical characters was almost like a break up for my eldest - this is testament to how special they made her feel, and I’m sure every child on the trip was made to feel equally important. Bravo Sunway and Merry Christmas to Elmo & Trixie.

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Reply from Sunway

Dear Karen.
We were delighted that you and your family enjoyed your Lapland adventure and thank you for letting us know as the feedback we receive from our clients is very important to us.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Rated 5 out of 5 stars

Brilliant t tour

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Reply from Sunway

Dear Ms. Staunton, Thank you for letting us know that you and your family enjoyed your Lapland adventure.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Rated 5 out of 5 stars

Magical time from start to finish. We all had the best time - thank you Sunway exceeded our expectations.

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Reply from Sunway

Dear Ms. Phillips,
We were delighted to learn that you and your family had a magical time in Lapland and thank you for letting us know
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Rated 5 out of 5 stars

The most amazing experience from start to finish. skippy and Mavis joined us at Dublin airport and stayed around with us for the entire trip, playing games and doing anything they could to help everyone. Our Finnish elf was Shamrock who was amazing and great craic. The experience was magical and the activities and Santa dinner were very well organised and everything was just so easy. Thanks to everyone involved.

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Reply from Sunway

We greatly appreciate you letting us know that your and your family enjoyed your Lapland experience and i hope many happy cherished memories were made.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Rated 5 out of 5 stars

Amazing experience. We all loved every minute, magical. Very well organised by Sunway. It was a wonderful trip

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Reply from Sunway

Dear Ms. Sheridan.
We appreciate you taking the time to send us your feedback on your Lapland adventure and i was delighted to read that you and your family enjoyed your trip and i hope that many happy memories were made.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Rated 5 out of 5 stars

It was most amazing time from start to finish

Rated 5 out of 5 stars

From start to finish, absolutely magical. The planning was perfect, all the elves were amazing, how they were always so lovely and on was brilliant. I have never seen my 8 year old so happy and content, there is nothing she didn't enjoy, like myself. Just if you are a fussy eater like myself, bring some food with you, I thought there would be time to go to a shop but it's so jam packed that when you get a break you need it. I would recommend this trip to everyone I know with children.

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Reply from Sunway

We were delighted to read your most positive feedback on your recent trip to Lapland and i was very happy that you and your family had a fun filled adventure. Thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Rated 5 out of 5 stars

The trip was fabulous! The elves from sunway, Mavis and Skippy, travelling with us and looking after us, were super, especially with the kids. The local (Finnish) elf, Pinecone, was absolutely brilliant. A trip of a lifetime for kids and adults!

Rated 5 out of 5 stars

Great experience, so well organised & fantastic entertainment by the elves for the children & adults 😊 They even kept them entertained while at the airport waiting for our luggage & waiting for our flight home.

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Reply from Sunway

Dear Ms. Connors.
We were delighted to read that you and your family had a great time in Lapland. Thank you for letting us know as the feedback we receive from our clients is very important to us. We hope many happy memories were made .
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway