not very good- i placed an order was not updated regrading delivery. I emailed three times no repsonse then finally out of the blue got a refund - great but i was buying a gift so the lack of deliver... See more
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I made an order which took a little longer than I expected so I contacted the Company and the problem was solved very quickly by Sam, arriving promptly and packaged very well. Thanks Sam, Top Man !... See more
Great customer service! Placed an order but had to cancel to prevent duplicate gift bought by someone else. Response and refund would extremely quick and very courteous. Shout out to Sam
I ordered a gallon of whisky, they only did collection for this service, they were very good, I asked Sam if I could pick up Friday, no problem he said. Really was superb service never dealt with th... See more
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Company details
Written by the company
Superior Wines & Spirits was founded in 2019 after a realisation that we had amazing access to an extensive variety of Wines & Spirits through wholesale channels and we weren’t exploiting the bulk of them. We decided to take the leap and offer the best wines and spirits, to the public, at a great price. Superior Wines & Spirits is the online retail arm of a Midlands-based drinks wholesaler, Baby Bottles Wholesale. Baby Bottles has over 40 years’ experience within the drinks & hospitality industry and over 250 years’ experience between our team. We have extremely good relationships with a plethora of suppliers, enabling us to get the best prices, for the most popular products, all year round. If you are an outlet and are looking to join our other 1500 customers that experience a constant, steady supply of stock, with impeccable service within the East & West Midlands, Leicestershire, Warwickshire, Northamptonshire, Staffordshire or Worcestershire – then please visit www.babybottlesltd.co.uk. If you are a member of the public, looking for your favourite tipple, head on over to our product pages to find what you’re looking for. The bulk of our products on offer are the mainstream type of wines and spirits. Gin, vodka, rum, whisky, cognac & tequila make up the majority of our spirits selection and there is even more variety within the wines section. Check out our gift section if you’re buying for a loved one, or if it’s a super special occasion, we’ve got you covered – the Ultra Superior section may be for you. What makes Superior Wines & Spirits stand out from our competitors? Well, both our companies are largely made up of multiple family members and as a result, we hold core family values at the heart of our business. Once your order is shipped, we’re not fully happy until you are. Any problems or queries can be dealt with no problem and we will try our best to go the distance and impress our customers wherever possible.
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3.8
Great
175 reviews
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Reply from Superior Wines & Spirits
Thank you very much for your kind review. We make as much effort as possible to make customers as happy as possible, so we're very happy its working! We're very grateful that you have taken the time to say nice things about us, so thank you very much.
Recommend Superior Wines and Spirits.
The whole experience was trouble free, Ordering was easy, the website easy to navigate, and all worked. The delivery schedule was updated at all times, and I was able to track the delivery to the door, all arrived very well packaged and on time.
November 9, 2023
Reply from Superior Wines & Spirits
Thank you very much for your kind review. We make as much effort as possible to make customers as happy as possible, so we're very happy its working! We're very grateful that you have taken the time to say nice things about us, so thank you very much.
Reply from Superior Wines & Spirits
Thank you very much for your kind review. We make as much effort as possible to make customers as happy as possible, so we're very happy its working! We're very grateful that you have taken the time to say nice things about us, so thank you very much.
Excellent service
Excellent service, this is my second order and I will continue to use you
November 5, 2023
Reply from Superior Wines & Spirits
Thank you very much for your kind review. We make as much effort as possible to make customers as happy as possible, so we're very happy its working! We're very grateful that you have taken the time to say nice things about us, so thank you very much.
Reply from Superior Wines & Spirits
Thank you very much for your kind review. We make as much effort as possible to make customers as happy as possible, so we're very happy its working! We're very grateful that you have taken the time to say nice things about us, so thank you very much.
Have not get the item yet
October 29, 2023
Arrived on time
October 26, 2023
Reply from Superior Wines & Spirits
Thank you very much for your kind review. We make as much effort as possible to make customers as happy as possible, so we're very happy its working! We're very grateful that you have taken the time to say nice things about us, so thank you very much.
Easy and quick delivery
Easy and quick delivery. Good product. What more do you need.
October 25, 2023
Reply from Superior Wines & Spirits
Thank you very much for your kind review. We make as much effort as possible to make customers as happy as possible, so we're very happy its working! We're very grateful that you have taken the time to say nice things about us, so thank you very much.
Reply from Superior Wines & Spirits
Thank you very much for your kind review. We make as much effort as possible to make customers as happy as possible, so we're very happy its working! We're very grateful that you have taken the time to say nice things about us, so thank you very much.
Bit of a let down it didn’t change…
Bit of a let down it didn’t change color ! Not the best tasting gin also. Sorry.
October 11, 2023
Reply from Superior Wines & Spirits
Hiya Tom,
Sorry to see that you have left a bad product review. We do not feel that this reflects us as a business though - if you'd like to leave a product review on our website then that is fine but this page is for reviews as a business overall.
Thank you.
Reply from Superior Wines & Spirits
Thank you very much for your kind review. We make as much effort as possible to make customers as happy as possible, so we're very happy its working! We're very grateful that you have taken the time to say nice things about us, so thank you very much.
First time user.
This was the first I'd used superior wines and I would recommend them to anyone, my order was delivered quickly and on time.
October 1, 2023
Reply from Superior Wines & Spirits
Thank you very much for your kind review. We make as much effort as possible to make customers as happy as possible, so we're very happy its working! We're very grateful that you have taken the time to say nice things about us, so thank you very much.
First time order
First time order. Excellent for price. Good communication about delivery and packaging was superb. Real thought given to Mail order delivery of bottles. Will use again.
September 22, 2023
Reply from Superior Wines & Spirits
Thank you very much for your kind review. We make as much effort as possible to make customers as happy as possible, so we're very happy its working! We're very grateful that you have taken the time to say nice things about us, so thank you very much.
Brilliant Brandy
Easy to use website. Competitive price and quick delivery which was extremely well packaged.
September 27, 2023
Reply from Superior Wines & Spirits
Thank you very much for your kind review. We make as much effort as possible to make customers as happy as possible, so we're very happy its working! We're very grateful that you have taken the time to say nice things about us, so thank you very much.
I bought a Johnnie Walker blue label to…
I bought a Johnnie Walker blue label to be send overseas as a present. Plenty of time to be delivered as per their website and also by the calendar.
It never arrived.
Once in the airport I received an apologetic email, saying nobody processed the order but they will do it then to be send on the next day.
September 11, 2023
Reply from Superior Wines & Spirits
Thank you very much for your kind review. We make as much effort as possible to make customers as happy as possible, so we're very happy its working! We're very grateful that you have taken the time to say nice things about us, so thank you very much.
Easy ordering and prompt delivery
Easy ordering and prompt delivery. Day of delivery not convenient but easily changed.
September 9, 2023
Reply from Superior Wines & Spirits
Thank you very much for your kind review. We make as much effort as possible to make customers as happy as possible, so we're very happy its working! We're very grateful that you have taken the time to say nice things about us, so thank you very much.
I Buying Drambuie chose Superior Wines as no other…
I chose Superior Wines as no other company that I copuld find on-line could sell me a 70cl bottle of Drmbuie for less than £30.
September 4, 2023
Reply from Superior Wines & Spirits
Thank you very much for your kind review. We make as much effort as possible to make customers as happy as possible, so we're very happy its working! We're very grateful that you have taken the time to say nice things about us, so thank you very much.
Reply from Superior Wines & Spirits
Thank you very much for your kind review. We make as much effort as possible to make customers as happy as possible, so we're very happy its working! We're very grateful that you have taken the time to say nice things about us, so thank you very much.
Good service and great wine delivered…
Good service and great wine delivered safely in recycled packaging
September 1, 2023
Reply from Superior Wines & Spirits
Thank you very much for your kind review. We make as much effort as possible to make customers as happy as possible, so we're very happy its working! We're very grateful that you have taken the time to say nice things about us, so thank you very much.
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