Mo and team were exceptional! Not only were they quick and responsive but also reasonably priced considering other quotes received. We made the move from the US and so happy to have used Super Pet Tra... See more
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Review summary
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Reviews shaping this summary
My dog & I were picked up from our home in North London and driven to Paris. Would I book with Super Pet Travel again? Absolutely. Why? - [ ] Spacious & comfortable van - [ ] Early arrival at... See more
Mo and Rozh were super helpful bringing my dog over from Spain, they sorted out everything that was necessary passport wise as well so she has one for life now, couldn’t recommend these guys enough! T... See more
Arranged transport for our Jack Tzu, Daisy from UK to Barcelona at short notice after previous company canceled week before trip. Regular updates and excellent service. Daisy arrived earlier than expe... See more
Company details
Written by the company
At Super Pet Travel, based in the heart of Folkestone, we specialise in hassle-free pet transportation between the UK and Europe or vice versa. Whether you're traveling for work, moving home, or heading off on holiday, our expert team is dedicated to providing safe, comfortable, and stress-free journeys for your furry family members. We specialize in seamless travel via the LeShuttle (Eurotunnel), offering a smooth and efficient route for both you and your pets. As fellow pet owners, we understand how important your pets are to you, which is why their comfort and safety are our top priorities. Whether you need a reliable pet taxi between major European cities and the UK, or you're looking for a bespoke transportation service to suit your travel plans, we're here to meet your needs. We pride ourselves on offering personalized, flexible services tailored to your requirements—whether that’s an airport pickup, a train station drop-off, or a door-to-door transfer. Our fleet of luxury vehicles, including the stylish Mercedes-Benz Vito Tourer, the top of the range Mercedes V-Class, spacious Volkswagen Sharan, and elegant Mercedes-Benz GLC220d, ensure your pet travels in comfort and style. We are passionate about the high-quality service we provide and fully understand the importance of trust and confidentiality for both our customers and their pets. As a team of professional transporters, we hold DEFRA Type 2 licenses for both UK and EU travel. Our fleet of fully insured, DEFRA-approved vehicles is equipped with all the necessary provisions for safe and comfortable travel. This includes air-conditioning, GPS tracking for real-time updates, and full veterinary cover for your peace of mind. Whether you’re traveling with your pets to popular destinations across Europe or returning home to the UK, we offer free, no-obligation quotes tailored to your needs. We recognize how deeply important your pets are to you, which is why we treat them with the utmost care, respect, and attention. Our services are designed to be friendly, safe, and reliable, ensuring your pets' journey is as smooth and stress-free as possible.
Contact info
8 Dallas Brett Crescent, CT19 6NE, Folkestone, United Kingdom
- 07480 745167
- info@superpettravel.com
- superpettravel.com
4.9
Excellent
186 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Fantastic !!!
My experience was great. Communication with Mo from the very first moment, very clear instructions all the time.
My driver Tareq was super helpful and kind. I had a small issue with my paperwork, and he was very supportive and stayed with me all the time.
Will definitely book again with Super Pet Travel.
July 3, 2024
Unprompted review
Reply from Super Pet Travel
Dear Lisandro,
We really don't know what else to do except thank you for such kind words. It has really left an impact on the work we pride ourselves in. We are elated upon hearing that Tariq was polite and helpful. We will pass these comments on to him. Even in a moment of stress, with the paperwork issues, we still found a way to turn your journey into a memory. We hope to see you again soon!
Great service!
Great service. Mohammad helped me easily get back from France to the UK with my luggage and dog. He was helpful and very quick on the communications.
June 25, 2024
Unprompted review
Reply from Super Pet Travel
Dear Bronwyn,
Thank you for such a kind review. We hope to see you again soon!
Yours Truly,
The Super Pet Travel Team
Professional, punctual and friendly service
Their service was really professional. The driver was very friendly and punctual. I'd highly recommend their service
June 14, 2024
Unprompted review
Reply from Super Pet Travel
Hi Rickie! We really appreciate your kind words. Compliments will be passed onto the driver and we really hope you travelled in comfort. We hope to see you again soon!
The best care taken of your pet
Mohammed brought my rescue dog Susan all the way from Paris to my door in West Sussex, I was notified at all times as to where they were on route and roughly when to expect them, great service, Mohammed was a lovely friendly man, and Susan and the other dog on his transport were well cared for and relaxed and happy when they arrived with me. I would 100 percent recommend this pet transport to anyone who truly wants the best care for their pets. A huge thank you from me ❤️
June 4, 2024
Unprompted review
Reply from Super Pet Travel
Dear Susan,
We would like to truly thank you for choosing Super Pet Travel. We pride ourselves in our work and reviews like yours fuel us to continue our mission. The compliments you left for Mo (the driver) will be passed along and I am sure he will love hearing it. We hope to see you again soon.
Mohammed is a great person
Mohammed is a great person, and a professional driver . He meet me ad the airport on time ,soon I collect my 3 dogs after a long flight from China . He helped me carefully to bring them on board the taxi-van .The van of him is a super clean , spacious and super comfortable Mercedes-Benz.He drove us from Paris to London , without any problems , safety and always ready to check how the dogs were doing.All the best Mohammed!Thank you
June 7, 2024
Unprompted review
Reply from Super Pet Travel
Hi Alessio,
We would like to thank you for choosing Super Pet Travel as your trusted service. It is greatly appreciated. It was a pleasure meeting you at CDG airport for a long trip ahead to London. We are delighted to hear the car was comfortable and spacious. We really must have the perfect company car. We prioritise passenger safety above all and to hear Mo acted upon our company policies elates us. We hope to hear from you again.
The Super Pet Travel Team
Super Pet Taxi and Mohammad were a great part of our travel experience
Mohammad is very knowledgable and helpful in our process. He was also flexible by adding my partner to the trip last minute.
I would highly recommend Super Pet Travel.
April 4, 2024
Unprompted review
Reply from Super Pet Travel
Hi! We really appreciate your kind words. Compliments will be passed onto the driver and we really hope you travelled in comfort. Furthermore, you know what they say... "the more the merrier." We hope to see you again soon!
Ten out of ten! Professional and excellent service
Highly recommend! Mohammed was so lovely and helpful. He’s very knowledgable about the pet paperwork process. Very professional, kind and helpful. Definitely recommend.
April 4, 2024
Unprompted review
Reply from Super Pet Travel
Hi Naomi!
We really appreciate your kind words. Compliments will be passed onto the driver and we really hope you travelled in comfort. Also, just to let you know, "professional" is our middle name... We hope to see you again soon!
Yours Truly,
Super Pet Travel
Calais-London
Mo helped our family get back to London from Calais after Eurostar services were cancelled. Excellent communication and he knows the route and Eurotunnel well.
December 31, 2023
Unprompted review
Reply from Super Pet Travel
Hi Barney! We really appreciate your kind words. Compliments will be passed onto the driver and we really hope you travelled in comfort. We hope to see you again soon!
Thank you
Mo provided exceptional care and ensured journey for my beloved feline friend. I highly recommend the services!
September 28, 2023
Unprompted review
Reply from Super Pet Travel
Thank you for your kind review, we hope to see you again very soon.
A great experience
October 15, 2023
Unprompted review
Reply from Super Pet Travel
Hi Yuki!
We really appreciate your kind words. Compliments will be passed onto the driver and we really hope you travelled in comfort. We hope to see you again soon!
A very good experience with Mo bring…
A very good experience with Mo bring over our 2 cats. Great communication, helpful and forthcoming. The whole process was as easy as it's ever going to get. Thank you!
October 11, 2023
Unprompted review
Reply from Super Pet Travel
Dear Polina,
Thank you for trusting us to transfer your cats, and we are glad you reunited with them. We hope to see you again soon.
excellent
very good, and many thanks bring my dog to me, he is very good.
October 12, 2023
Unprompted review
Reply from Super Pet Travel
Thank you for your generous review, we hope to see you again soon.
Took good care of the cat
Took good care of the cat. It was a great experience!! Thank you so much
October 12, 2023
Unprompted review
Reply from Super Pet Travel
Good Evening!
We really appreciate your kind words. Compliments will be passed onto the driver and we really hope you travelled in comfort. We hope to see you again soon!
Yours Kindly,
Super Pet Travel
Excellent!
September 28, 2023
Unprompted review
Reply from Super Pet Travel
Hi there! We really appreciate your kind words. Thank you for trusting Super Pet Travel. It is greatly appreciated.
Thank you so much Mo for driving a long…
Thank you so much Mo for driving a long way from France to Cambridge so I can meet my pup as soon as possible! Mo is very friendly and communicative :)
September 27, 2023
Unprompted review
Reply from Super Pet Travel
Thank you Shisi for your kind review, we are glad you had reunited with your pup. We are looking forward to seeing you again.
Very good
Very good. Take care of cat very patiently and share the location with me！！！Thank you so much！！
September 28, 2023
Unprompted review
Reply from Super Pet Travel
Thank you for your kind review, we hope to see you again soon.
Highly recommend
Mo was fantastic. Very communicative, and had a tracker which meant we could follow our pup's journey all the way to our home. Mo himself was very cheerful and friendly, despite the very long drive! I'd definitely recommend Mo and would certainly use him again. Thank you Mo!
September 23, 2023
Unprompted review
Reply from Super Pet Travel
Dear Nicola,
Thank you for your kind review. We hope to see you very soon.
5 star overall
Communication with Mo was great from start to finish and was able to track my little pups journey along the way! i would definitely recommend and use this service again. Thank you
September 23, 2023
Unprompted review
Reply from Super Pet Travel
Thank you for your kind review Sophie, we are looking forward to seeing you again.
Amazing service the best transport…
Amazing service the best transport service I have ever used. A tracker enabled us to see where our dogs were at all times. I cannot recommend them highly enough. Contact remained throughout. Thank you so much Mo
September 8, 2023
Unprompted review
Reply from Super Pet Travel
Thank you for your genuine review Desiree. We hope to see you again soon.
Great experience!
Great experience! Mo transported my dog from Paris to the UK with very short notice. He took great care of her and would definitely recommend. Thanks again.
September 15, 2023
Unprompted review
Reply from Super Pet Travel
Thank you for your kind review, we hope to see you again soon.
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