Mo and team were exceptional! Not only were they quick and responsive but also reasonably priced considering other quotes received. We made the move from the US and so happy to have used Super Pet Tra... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My dog & I were picked up from our home in North London and driven to Paris. Would I book with Super Pet Travel again? Absolutely. Why? - [ ] Spacious & comfortable van - [ ] Early arrival at... See more
Mo and Rozh were super helpful bringing my dog over from Spain, they sorted out everything that was necessary passport wise as well so she has one for life now, couldn’t recommend these guys enough! T... See more
Arranged transport for our Jack Tzu, Daisy from UK to Barcelona at short notice after previous company canceled week before trip. Regular updates and excellent service. Daisy arrived earlier than expe... See more
Company details
Written by the company
At Super Pet Travel, based in the heart of Folkestone, we specialise in hassle-free pet transportation between the UK and Europe or vice versa. Whether you're traveling for work, moving home, or heading off on holiday, our expert team is dedicated to providing safe, comfortable, and stress-free journeys for your furry family members. We specialize in seamless travel via the LeShuttle (Eurotunnel), offering a smooth and efficient route for both you and your pets. As fellow pet owners, we understand how important your pets are to you, which is why their comfort and safety are our top priorities. Whether you need a reliable pet taxi between major European cities and the UK, or you're looking for a bespoke transportation service to suit your travel plans, we're here to meet your needs. We pride ourselves on offering personalized, flexible services tailored to your requirements—whether that’s an airport pickup, a train station drop-off, or a door-to-door transfer. Our fleet of luxury vehicles, including the stylish Mercedes-Benz Vito Tourer, the top of the range Mercedes V-Class, spacious Volkswagen Sharan, and elegant Mercedes-Benz GLC220d, ensure your pet travels in comfort and style. We are passionate about the high-quality service we provide and fully understand the importance of trust and confidentiality for both our customers and their pets. As a team of professional transporters, we hold DEFRA Type 2 licenses for both UK and EU travel. Our fleet of fully insured, DEFRA-approved vehicles is equipped with all the necessary provisions for safe and comfortable travel. This includes air-conditioning, GPS tracking for real-time updates, and full veterinary cover for your peace of mind. Whether you’re traveling with your pets to popular destinations across Europe or returning home to the UK, we offer free, no-obligation quotes tailored to your needs. We recognize how deeply important your pets are to you, which is why we treat them with the utmost care, respect, and attention. Our services are designed to be friendly, safe, and reliable, ensuring your pets' journey is as smooth and stress-free as possible.
Contact info
8 Dallas Brett Crescent, CT19 6NE, Folkestone, United Kingdom
- 07480 745167
- info@superpettravel.com
- superpettravel.com
4.9
Excellent
186 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Super Pet Travel
Hi Becca! We really appreciate your kind words. Compliments will be passed onto the driver and we really hope you travelled in comfort. We hope to see you again soon!
Mohammed is really responsible！
Mohammed is really, really responsible. My little dog is Samoye, who was transported by car from France. She was very mischievous, but Mohammed took good care of her. I was very worried, but seeing the dog appear in front of me intact was really happy. Moreover, Mohammed only slept for three hours a night, which was really hard work. I am so grateful to him!
September 15, 2023
Unprompted review
Reply from Super Pet Travel
Thank you for your kind review, we hope to see you again soon.
Trustworthy transport
Mo was excellent! He kept us informed every step of the way, and took great care of Lenny.
Thank you Mo
September 8, 2023
Unprompted review
Reply from Super Pet Travel
Thank you for your kind review, we hope to see you again soon. (P.S compliments will be passed to Mo)
First class service & great…
First class service & great communication keeping me regularly updated. Highly recommend.
September 8, 2023
Unprompted review
Reply from Super Pet Travel
Thank you for your kind review, we hope to see you again soon.
Mo was amazing in every step of the…
Mo was amazing in every step of the way:
We were in very capable and knowledgeable hands.
I highly recommend and you can book with confidence- I know I will be in the future ❤️
September 14, 2023
Unprompted review
Reply from Super Pet Travel
Thank you Donna for your kind review. We are glad that you were happy with our service. We hope to see you again soon.
Fab communication and care
Fab communication and care, messages and photos every step of the way and although these couriers came across an unexpected immigration issue through no fault of their own, .. they overcame it quickly and went above and beyond to ensure the welfare of the dogs. Couldn't have asked for better pet couriers and I thank them for reliable safe delivery and a professional caring service. Highly recommended.
September 12, 2023
Unprompted review
Reply from Super Pet Travel
Thank you for your generous review, hopefully we will see you again soon.
Mohammed is a really nice driver
Mohammed is a really nice driver, patient, kind and really hard working. I do recommend Super Pet Travel!
August 27, 2023
Unprompted review
Reply from Super Pet Travel
Thank you for your generous review, we hope to see you again soon.
It was a great experience!
It was a great experience!! Thank you so much!!!
August 28, 2023
Unprompted review
Reply from Super Pet Travel
Thank you for your kind review, we hope to see you again soon.
Great journey
Great journey! Pick up on time and driver is nice and helpful. Vehicle is clean and big enough for all my family and baggages. Highly recommended to all my friends
August 10, 2023
Unprompted review
Reply from Super Pet Travel
Thank you for your kind review, we hope to see you again soon.
Best pet travel experience ever
Best pet travel experience ever! Mohammed is so helpful and kind.
I will definitely go back to him next time my pet has to travel.
August 21, 2023
Unprompted review
Reply from Super Pet Travel
Thank you for your kind review, we hope to see you again soon.
⭐️⭐️⭐️⭐️⭐️
I am very happy with the planning and handling of my 2 dogs.
Hk to Amsterdam then to uk.
Thank you so much mo 👌👌
July 23, 2023
Unprompted review
Reply from Super Pet Travel
Thank you for your kind review, we hope to see you again soon.
Easy, stress-free, 10/10 recommend
Mo is experienced, professional and easy to work with. He helped me to bring four dogs from Charles de Gaulle airport to the UK without any hassle or stress. Ten out of ten I'd recommend. Do yourself a favour and book Superpets Travel to help you move your pets wherever you need to go.
July 14, 2023
Unprompted review
Reply from Super Pet Travel
Thank you for your kind review, we hope to see you again soon.
Superb service
We recently used Super Pet Travel to transport our dog from Amsterdam to Shrewsbury and Mo was brilliant. Mo kept us updated on the journey and timings, and our dog was kept comfortable. Mo made sure everything went smoothly and I would definitely recommend for any pet transportation needs. Thank you Mo for exceptional service!
July 6, 2023
Unprompted review
Reply from Super Pet Travel
Thank you for your kind review, we hope to see you again soon.
Faultless Service
I couldn’t have asked for a better experience when transporting my animals back to the U.K. The service provided was exceptional and I felt in very safe hands throughout the journey. Mohammed was very kind and friendly, as well as being a great driver. I would certainly recommend this service for pet travel and would 100% use again.
July 5, 2023
Unprompted review
Reply from Super Pet Travel
Thank you for your kind review, we hope to see you again soon.
Top Service
Very happy with the service from Super Pet Travel. Mohammed was available to respond immediately and managed to arrange my pick up and drop off from Belgium to London on very short notice. Very professional and polite.
I will definitely be using this service when I travel with my dog again.
May 29, 2023
Unprompted review
Reply from Super Pet Travel
Thank you for your genuine review, we hope to see you again soon.
Mo was brilliant
Mo was brilliant in every category. We were travelling from Amsterdam to Manchester with 2 dogs and 3 cats. Mo made everything so easy for me and my pets! He made sure we were comfortable and made sure we got to Manchester safely. Mo was brilliant in keeping us entertained, he was on time and most importantly he took all our desires to a new level. I will 100% use Super Pet Travel in the future again. Thank You Mo!!!
June 7, 2023
Unprompted review
Reply from Super Pet Travel
Thank you for your kind review, we hope to see you again soon.
Mo was delightful…
Mo was delightful and really brought our spirits up from Amsterdam to Manchester. I enquired to Super Pet Travel when I was in Singapore. The quote I was given was a lot better than most other businesses!! The trip from Amsterdam to Manchester was very smooth and the car was so spacious that I got to stretch my legs! Thank you Mo. I will 100% be using Super Pet Travel again.
May 29, 2023
Unprompted review
Reply from Super Pet Travel
Thank you for your kind review, we hope to see you again soon.
Excellent service
Excellent service. Nothing is too much trouble. If you have special dietary requirements for your dog, Mo will take care of this. X
May 15, 2023
Unprompted review
Reply from Super Pet Travel
Thank you for your kind review, we hope to see you again soon.
Mo was very responsive on email when I…
Mo was very responsive on email when I enquired online from Singapore about my planned travels with my Labrador. I needed to arrange a pet taxi to collect us from Ashford International station and take us to Maidstone.
Mo was there on time and got us to our destination smoothly. I would happily book Mo for any further travel with my pet in future
April 27, 2023
Unprompted review
Reply from Super Pet Travel
Thank you for your genuine review, we hope to see you again soon.
Thanks again to Mo and Mira for the…
Thanks again to Mo and Mira for the responsiveness and efficiency!
Tokyo, our cat, arrived safely and faster than i expected. I will definitely use this company again
May 3, 2023
Unprompted review
Reply from Super Pet Travel
Thank you for your kind review, we hope to see you again soon.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.