I went to sell some jewellery left to me by our parents at the Victoria Street branch. Aliza Bahadur was extremely professional taking the time to explain the process as this was my first time there.... See more
Company replied
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I went to sell some jewellery left to me by our parents at the Victoria Street branch. Aliza Bahadur was extremely professional taking the time to explain the process as this was my first time there.... See more
Company replied
Firstly the female staff member, who welcomed me and dealt with my items for sale, was very courteous, efficient and informative about the process. so thank you. My two quibbles are that 1) I wrote... See more
Company replied
The customer service on call was very helpful. When I visited the store, I was treated with respect and given all the information. The lady answered my many questions very calmly. Gave me sufficient t... See more
Company replied
I saw quite a few beautiful items on S & R website. I bought a gorgeous ring! When I visited the Victoria branch, Jeanette warmly greeted me and showed me a watch I admired… there are many tempting j... See more
Company replied
Written by the company
PAWN ONLINE
SELL JEWELLERY
SELL WATCHES
Suttons and Robertsons is the oldest pawn shop in the UK and the leading destination for buying, selling, and loaning against luxury assets. Our expertise includes luxury watches, jewellery, diamonds, gold, fine art, antiques, classic cars, fine wine, and designer handbags.127 Victoria Street, SW1, London, England, United Kingdom
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Great service from my enquiry to my purchase. Clear instructions on the process, options I had to make my decision, and friendly atmosphere at the Victoria store. Easy to find. Reassurance that you are buying quality authentic items.

Reply from Suttons and Robertsons - Victoria
Liam and Ruth were extremely professional and helpful .
There is clear instructions and communication every step of the process.
I would use them again .

Reply from Suttons and Robertsons - Victoria
Overall good experience, kasha from the Victoria branch was very professional and nice.

Reply from Suttons and Robertsons - Victoria
Kerry was beyond helpful and clear with explaining the process of selling my Jewellery. Without doubt the best :

Reply from Suttons and Robertsons - Victoria
Was helpful and professionaly look after. Amazing staff will give them 10/10

Reply from Suttons and Robertsons - Victoria

Reply from Suttons and Robertsons - Victoria
Ruth was amazing, kind, caring, thoughtful and thankfully guided me through the process. Ruth also explained everything in detail me. I thank Ruth for her time, lovely energy, knowledgeable and the consultation process. I felt incredibly comfortable with her. A big thank you.

Reply from Suttons and Robertsons - Victoria
It was a very professional service and was really helpful would throughly recommend my friends and family

Reply from Suttons and Robertsons - Victoria
The service end to end was very efficient and professional. The initial quote received by Suttons and Robertsons was over 20% more than others that I had enquired with.
My jewellery was sent to the Victoria branch and was received on a Saturday. The Assistant Manager (Ruth) was very helpful. Even though she was not able to process my payment on the same, she was very transparent about this and prioritised it for Monday.
End to end, it was a very seamless process and I would definitely return to Suttons and Robertsons in the future for any buying/selling.

Reply from Suttons and Robertsons - Victoria
Very professional. I felt confident I was doing the right thing for me.

Reply from Suttons and Robertsons - Victoria
The assistant who looked after me was very efficient and helpful

Reply from Suttons and Robertsons - Victoria
Have made two visits to the store recently ...both Kerry and Ruth were very friendly and helpful,very knowledgeable professional and informative at all times giving an honest and trustworthy service and always keeping me in the loop.
Excellent all round

Reply from Suttons and Robertsons - Victoria

Reply from Suttons and Robertsons - Victoria
Disappointing result.
Offered a figure then knocked £200 off just for a polish.
Told me they would have to send them to Cartier to polish, when I know they would do it themselves!!!

Reply from Suttons and Robertsons - Victoria
Thanks for their kind attitude and practical business understanding

Reply from Suttons and Robertsons - Victoria
After looking at many other company's I found this one to be very professional and very punctual and giving a fair and honest price the transaction was speedy and completed swiftly Donna was lovely 🌹
Thank you guys

Reply from Suttons and Robertsons - Victoria
The efficiency, professionalism friendliness of the staff was brilliant. I will definitely go back if I need to sell any jewellery. Fantastic service!

Reply from Suttons and Robertsons - Victoria
Suttons and Robertsons were a fantastic company to deal with, very pleasant and quick service, would definitely recommend!

Reply from Suttons and Robertsons - Victoria
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