Longstanding customer, but won't be ordering again, as at least half the sweets from my last three orders have been stale.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Whether buying for myself or as gifts for friends, I'm a fan of online sweet shops that specialise in American candies. Sweet Memories Delivered has THE best prices around, and they always have good s... See more
Company replied
My order arrived very quickly and well packaged. Very reasonably priced for a great selection of Irn Bru confectionery that isn't readily available in local stores or supermarkets. Bought this select... See more
Company replied
Items arrived promptly even tho it's a very busy time. Order correct and every item vegan which is what I ordered. Not always the case in a lot of orders from other providers. Did add more to my revi... See more
Company replied
Company details
Written by the company
we are a sweet shop with a online service also that sells sweets from all around the world we only post items within the uk at the moment
Contact info
30 Salisbury Terrace, DL36PA, Darlington, United Kingdom
- 01325788530
- info@sweetmemoriesdelivered.uk
- sweetmemoriesdelivered.uk
4.1
Great
91 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Poor quality
Longstanding customer, but won't be ordering again, as at least half the sweets from my last three orders have been stale.
February 27, 2026
Unprompted review
Reply from Sweetmemoriesdelivered
as i mentioned in our reply to you
am not sure how the bubs was stale
as they was new stock in dated till 2027
Love a look to see what's new get my…
Love a look to see what's new get my grandchildren sweets here owner helpful
August 15, 2025
Helpfull
Mistake with order, after helpfull communication the problem was solved, very good 😁
December 4, 2025
Unprompted review
Reply from Sweetmemoriesdelivered
thank you for taking time to leave a review
Ordered a few bits for presents and…
Ordered a few bits for presents and after a few glitches with the new system and numerous emails back and forth everything was sorted out.
As soon as it was sorted i had the items within 48hrs.
November 19, 2025
Reply from Sweetmemoriesdelivered
Thank you very much for your review
Reply from Sweetmemoriesdelivered
~Thank you very much for your review
we also have moved to our new website since your order so hope you like our new site and find new check in and layout ok :) also added loyalty points for your order on new site
It was amazingly fast
It was amazingly fast - the package arrived less than 24 hours after I placed the order. The variety of fudge was good and I have enough to keep my friend's fudge cravings. I recomment hightly. Particularly as I got over a kilo of fudge and it was so well packed too/
October 14, 2025
Reply from Sweetmemoriesdelivered
Thank You very much for your review
My parcel arrived squashed and the…
My parcel arrived squashed and the items were all opened and ruined. I contacted them by email with photos but they still haven't replied not great...
August 23, 2025
Reply from Sweetmemoriesdelivered
hi sorry we did reply and already refunded the damaged items
you also should had a notification from paypal about the refund also
i see you emailed us this morning at 7.42am we refunded before we replied back at 7.57am so you shoulkd have 2 emails at that time a reply from us and a paypal refund email and i see you left this review at 10am 2 hours after we replied and refunded you
Not received delivery
Ordered sweets sept 1st got told sept 2nd they’d been dispatched, sept 9th still not received my delivery
September 1, 2025
Reply from Sweetmemoriesdelivered
hi very sorry but we not had any contact from you about you not receiving your order ?
i have looked thru our emails to match with your email but cannot find any when did you contact us about missing parcel
Swift delivery very well packaged
August 30, 2025
Reply from Sweetmemoriesdelivered
Thank You very much for your review
Fast delivery and order was perfect
August 20, 2025
Reply from Sweetmemoriesdelivered
Thank You Very much for your review
Paid for next day delivery and still…
Paid for next day delivery and still haven’t received my parcel 4 days later
September 1, 2025
Unprompted review
Reply from Sweetmemoriesdelivered
very sorry but we did send a replacement order for missing parcel and just had to replace 1 item a vimto rip roll since none left in stock till next delivery but you said you no longer wanted order after we dispatched replacement and wanted to return parcel but never got back to us once you received your order
Quick and reasonably priced
Quick and reasonably priced. You have swedish salted liquorice.
August 16, 2025
Reply from Sweetmemoriesdelivered
Thank You for your review i see you ordered the retail packets of bubs we do stock bubs in our pick n mix range and they are better priced than retail packets from 89p a 100g
fast delivery and nice little company!!!
August 15, 2025
Reply from Sweetmemoriesdelivered
Thank you Very much for your review
Sweets
Found what I was looking for. Delivered really quickly. Great shop and seller
Thank you
August 12, 2025
Reply from Sweetmemoriesdelivered
Thank You very much for your review
Fantastic site
Fantastic site, Always fast well packed delivery. Brilliant prices, Always have new stock.
My goto for sweets.
August 8, 2025
Unprompted review
Reply from Sweetmemoriesdelivered
Thank You Very much for your Review :)
fantastic company and great service all…
fantastic company and great service all around. I had ordered a parcel earlier in the year and it didn’t turn up so I contacted them and they kept me up to date with information on my new parcel and when it was likely to be dispatched, even though it took months because I was waiting on something I ordered being back in stock. Finally received my parcel a day after the new one was dispatched with no issues. Would definitely use this site again for future orders!!
August 7, 2025
Unprompted review
Reply from Sweetmemoriesdelivered
Thank You very much for your review
Fast delivery very good customer…
Fast delivery very good customer service good products
July 24, 2025
Reply from Sweetmemoriesdelivered
Thank You Very much for your review
Fast and great communication.
June 25, 2025
Reply from Sweetmemoriesdelivered
Thank You Very much for your review
Cannot rate something when I haven’t…
Cannot rate something when I haven’t received my order yet
May 23, 2025
Reply from Sweetmemoriesdelivered
hi you should had a email from us when we sent a group email on all pre orders about delivery delay to us that its been delayed till june we expect our delivery now to be able to post all pre order items from bobby's
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.