Sweetmemoriesdelivered Reviews 

91
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Longstanding customer, but won't be ordering again, as at least half the sweets from my last three orders have been stale.

Company replied

Rated 5 out of 5 stars

Whether buying for myself or as gifts for friends, I'm a fan of online sweet shops that specialise in American candies. Sweet Memories Delivered has THE best prices around, and they always have good s... See more

Company replied

Rated 5 out of 5 stars

My order arrived very quickly and well packaged. Very reasonably priced for a great selection of Irn Bru confectionery that isn't readily available in local stores or supermarkets. Bought this select... See more

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Rated 5 out of 5 stars

Items arrived promptly even tho it's a very busy time. Order correct and every item vegan which is what I ordered. Not always the case in a lot of orders from other providers. Did add more to my revi... See more

Company replied

Company details

  1. Candy Store
  2. Confectionery

Written by the company

we are a sweet shop with a online service also that sells sweets from all around the world we only post items within the uk at the moment


Contact info

4.1

Great

TrustScore 4 out of 5

91 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.1

All reviews

(91)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing!!!!

November 29, 2024
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Reply from Sweetmemoriesdelivered

Thank You very much for your review

Rated 5 out of 5 stars

5* response to delivery issue

I had an issue with my order going missing once it was handed over to RM for delivery. This was swiftly resolved once I notified the company of the issue and I promptly received a replacement a few days later. Great customer service. Sweets are excellent and would be happy to purchase from again.

November 22, 2024
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Reply from Sweetmemoriesdelivered

Thank You very much for your review

Rated 5 out of 5 stars

Great & unique selection of Irn Bru confectionery

My order arrived very quickly and well packaged. Very reasonably priced for a great selection of Irn Bru confectionery that isn't readily available in local stores or supermarkets. Bought this selection as part of a Christmas hamper for family in England who love anything Irn Bru, so wanted something special. Will be passing on this companies details to them as I think they'll want to place their own orders. I bought an extra bag of the Irn Bru bottles as we hadn't tried these before & we really like the flavour and slight fizz (not sour) of these and will definitely be buying more for ourselves. Highly recommend this seller.

November 22, 2024
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Reply from Sweetmemoriesdelivered

Thank You very much for your review

Rated 5 out of 5 stars

Brilliant choice of sweets

Brilliant choice of sweets, order received within 2days very well packaged.

November 16, 2024
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Reply from Sweetmemoriesdelivered

Thank You Very Much for your Review

Rated 1 out of 5 stars

Ordered my usual item

Ordered my usual item , paid correct price & postage ; took over ten days to hear anything & then have a card posted through my door from Royal Mail lack of postage charges from sender ..of £4.80 , bear in mind I’ve just paid £3.99 so that would be nearly £9.00 in postal charge; that’s outrageous & sweet memories customer service are very negative in dealing wiv it ?
So angry and disappointed in them , so as it goes still waiting for my sweets and or refund .. NOT VERY GOOD BEHIND THE SCENES !
I’m sorry but what’s that got to do with my order ??
I’ve told you what the problem is and the reason , but you still haven’t resolved the issues , just telling me what I already know ???
Seriously annoyed by your lack of satisfactory response in dealing with situation.

November 9, 2024
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Reply from Sweetmemoriesdelivered

sorry but i did say you in one the emails we sent you that you ordered a pre order item Bobby's Snake Winder Strawberry & Cream (UK) Pre Order for Dispatch the 20th November
thats why delay in dispatch and i also sent you the Enquiry Reference # 241122-007818
that we got from royal mail to try find what hey claiming is wrong with parcel as its been posted as normal as i mentioned we always post them 2kg small parcel as you have in the past same as everyone else buys that item
but we still waiting for reply from royal mail

Sorry but as i said in emails i have no idea what the problem is so not sure how i can fix it till royal mail lets me know as its not over weight or over size but they not let me know which they are claim it is but ive told them we send 100's the same item which they all been delivered apart from this one so whats the problem with it and still waiting for the get back to me

after royal mail finally delivered your parcel they still not given me a reason for the stop as i paid no extra charges they just say case is closed now ?

Rated 5 out of 5 stars

Great service

Always a pleasure to get that knock on the door with my boys’ sweet memories delivery.

October 28, 2024
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Reply from Sweetmemoriesdelivered

Thank You For Your Review

Rated 5 out of 5 stars

Lovely

Came really quick and good pricing

October 6, 2024
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Reply from Sweetmemoriesdelivered

Thank You Very Much For Your Review

Rated 1 out of 5 stars

Cheap sweets brought 10 packs didn’t…

Cheap sweets brought 10 packs didn’t like 1 of them

September 25, 2024
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Reply from Sweetmemoriesdelivered

very sorry to hear you did like sweets
? Cheap sweets there the standard price on our website what was wrong with all 10 different sweets you ordered to get 1 star or is it just you did not like what you ordered

Rated 5 out of 5 stars

Great company

Great company my order went missing and they were really quick to redo my order and send it out again great customer service

September 10, 2024
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Reply from Sweetmemoriesdelivered

Thank You for your review you might still end up getting the original parcel as royal mail just delivered another customers missing parcel month after it went missing :( no idea what's wrong with them this year

Rated 5 out of 5 stars

Fantastic online shop

Fantastic online shop that keeps this Highland Cheapshow fan in Bobby's snacks and other delicious treats.

June 8, 2024
Unprompted review
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Reply from Sweetmemoriesdelivered

Thank you very much for your review

Rated 5 out of 5 stars

Brilliant sweets for the price and…

Brilliant sweets for the price and really great selection , came perfectly on time and the peeps and American candy were perfect 🥳⭐⭐⭐⭐⭐.

May 3, 2024
Unprompted review
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Reply from Sweetmemoriesdelivered

Thank you very much for your review

Rated 5 out of 5 stars

I am absolutely blown away by the…

I am absolutely blown away by the quality of my order! Each bag of 100g sweets was under £1, the cheapest was 70p! I haven’t ordered sweets this cheap since the 90s! Not only are they cheap but they are the highest quality possible! They were absolutely delicious! Plus the Fruit crumbles are very hard to find them, so when I have found them in the past they are usually £4+ they also arrived extremely quickly! So I would definitely use this company again and again! Thank you so much for making the entire experience so enjoyable!!

April 18, 2024
Unprompted review
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Reply from Sweetmemoriesdelivered

Thank you very much for your review

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