Longstanding customer, but won't be ordering again, as at least half the sweets from my last three orders have been stale.
Company replied
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Longstanding customer, but won't be ordering again, as at least half the sweets from my last three orders have been stale.
Company replied
Whether buying for myself or as gifts for friends, I'm a fan of online sweet shops that specialise in American candies. Sweet Memories Delivered has THE best prices around, and they always have good s... See more
Company replied
My order arrived very quickly and well packaged. Very reasonably priced for a great selection of Irn Bru confectionery that isn't readily available in local stores or supermarkets. Bought this select... See more
Company replied
Items arrived promptly even tho it's a very busy time. Order correct and every item vegan which is what I ordered. Not always the case in a lot of orders from other providers. Did add more to my revi... See more
Company replied
we are a sweet shop with a online service also that sells sweets from all around the world we only post items within the uk at the moment
30 Salisbury Terrace, DL36PA, Darlington, United Kingdom
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Ordered it yesterday morning and received it today afternoon, such an amazing service provided!! Emails we’re sent during each stages which made it a lot easier!!
Best pricing I could find anywhere!!!
Maruchan Chicken Ramen Noodles are the best!!! Will be buying again once i stock again!

Reply from Sweetmemoriesdelivered
Absolutely fantastic.
Wasnt sure at first how they would compare to similar shops, but it turns out they're actually even better.
Cheaper, faster, better range of items, and way better customer service.
There was a small delivery issue completely out of their control, but they went above and beyond to quickly sort it, and kept me up to date on the process.
Communication was fast and friendly.
Dont normally leave reviews, but I really wanted to this time. 10/10

Reply from Sweetmemoriesdelivered
i am missing two items.i have emailed three times to two different email addresses with no reply. a bit disappointed

Reply from Sweetmemoriesdelivered
New customer and Very happy with the service, reliable and fast delivery and received my order in perfect condition. Definitely will be shopping from here again. Highly recommended!

Reply from Sweetmemoriesdelivered
This is my first order from the shop and I’ll certainly order again. Everything I ordered was very reasonably priced - better than other online shops. American treats came just in time our ‘Fat Fridays’😁

Reply from Sweetmemoriesdelivered
Fantastic shop! Has a variety of international drinks and snacks at fair prices. Have ordered a few times and would definitely recommend!

Reply from Sweetmemoriesdelivered
Did not receive my items and I’ve been emailing them to no avail. Blamed it on the courier of course. Stopped answering to my emails?!?
Edit: why would I contact royal mail? You’re the merchant! You’re supposed to handle how the parcel gets to me?!? Never have I ever dealt with such thick people. And to call yourself a business?

Reply from Sweetmemoriesdelivered
Didn't receive my items, didn't receive any response when emailing to ask what's going on, in the end had to resolve it through PayPal to eventually get a refund.

Reply from Sweetmemoriesdelivered
The prices are great compared to most other companies and I am not just talking by a few pence but a noticeable difference. Items are always sent quickly and are well packed.
Once I had some items missing, they acknowledged the error and put it right although they could have been a bit friendlier when doing that

Reply from Sweetmemoriesdelivered
A hidden gem I discovered by accident so wasn't sure if I should order since I wasn't familiar. I'm glad I did as I'm very pleased with the service. Prices are reasonable and everything was shipped on time. No issues at all

Reply from Sweetmemoriesdelivered
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