Swiss Clinic Reviews 

141
TrustScore 2 out of 5

2.1

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Rated 2 out of 5 stars

Really excited to receive my skin roller. However the box seems to be more sturdy and better made than the roller itself. I dropped it on the vinyl bathroom floor and it snapped in two. Designed in Sw... See more

Rated 2 out of 5 stars

Reception entrance nice when registering my 2 young girls. After initial testing temp, weight, height, pulse etc saw a doctor. Showed very little interest is saying what was really wrong. Got a pre... See more

Company replied

Rated 3 out of 5 stars

I was originally very happy with this product (Derma Roller & Serum) when it arrived. It was nicely packaged etc. However, the derma roller itself does not seem well made. Every time I use it it squee... See more

Rated 1 out of 5 stars

Bloody anger & fuming no communication told one thing then another and bloody still ain't revived the stupid item "derma roller" I bet if I bought a cheap brand it would be here by now Kmt theses comp... See more

Company replied

Company details

  1. Beauty Products Wholesaler
  2. Wellness Center

Information provided by various external sources

Swiss Clinic is a international company selling innovative health and beauty products with proven effects and long-lasting results.


Contact info

2.1

Poor

TrustScore 2 out of 5

141 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.1

All reviews

(141)

1 review in the last 12 months

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Rated 1 out of 5 stars

Did not like your products

June 15, 2019
Unprompted review
Swiss Clinic logo

Reply from Swiss Clinic

Hi!

Thank you for your review.

We would love to hear more about your experience and what you didn't like about the products.
Send us a e-mail to info@swissclinic.com

Have a great day!

Best regards,
Swiss Clinic

Rated 5 out of 5 stars

Fantastic product

Fantastic product, beautifully packaged abdb very clear instructions. Best micro needle tool I’ve used and I’ve used quite a few.

June 12, 2019
Unprompted review
Rated 4 out of 5 stars

I am not really able to say much about …

I am not really able to say much about the result as I have just finished five days of skin rolling. My skin on face looks slightly dry , although I drink plenty fluids and redness subsided. I like the products and I will continue to use them.

June 10, 2019
Unprompted review
Rated 1 out of 5 stars

The product scratched all my legs. I want a refund

Don't buy this product. It only scratches all your legs.

May 24, 2019
Unprompted review
Swiss Clinic logo

Reply from Swiss Clinic

Hi,

We are sorry that the treatment hasn't been up to your expectations.

Getting scratches on the legs in the beginning of the treatment isn't unusual.
Some tend to have a higher pressure when using the Skin Roller on these areas, because the skin is thicker and more durable.

Let your skin rest a few days and the scratches will disapear.
You can then continue treating but with a lighter pressure.

Have a lovely day!

Best regards,
Swiss Clinic

Rated 5 out of 5 stars

Do not hesitate to buy micro-needling treatment

Do not hesitate to buy micro-needling treatment. I had very dehydrated skin and after one session of treatments (5 days) as advices on the box my skin looks amazing! Much younger, firmer and smooth like a baby’s skin. Additionally the product arrived in two days. Overall ⭐️⭐️⭐️⭐️⭐️

April 26, 2019
Unprompted review
Rated 5 out of 5 stars

rosacea and derma roller

I honestly have to say that at first I was a little dubious about a home treatment.
I have rosacea and was at my wits end trying to find something to help, the amount of money I have spent on products claiming to help has been ridiculous, I'm actually scared to add it up! But this derma roller is amazing, my results to help calm the redness were almost instant! The day after the first use my skin felt and looked amazing. I will be still be cautious using the derma roller as to not over do it but I am following the instructions given and so far so good!

April 19, 2019
Unprompted review
Rated 5 out of 5 stars

Very impressed!

Great and quick customer service and the product itself is really good quality. The packaging is again good quality and professional, really impressed - especially for the price!😍

April 19, 2019
Unprompted review
Rated 1 out of 5 stars

The eye mask came completely crushed…

The eye mask came completely crushed and broken. Like someone had stomped on them - completely unusable. So disappointing and disheartening.

March 18, 2019
Unprompted review
Swiss Clinic logo

Reply from Swiss Clinic

Hi!

This is not how it should be and we apologize for that.
Would you please be so kind and send us an e-mail to info@swissclinic.com and also attach 1-2 pictures of the product you received.

Thank you in advance and have a lovely day!

Best regards,
Swiss Clinic

Rated 2 out of 5 stars

Service was poor.

January 31, 2019
Unprompted review
Swiss Clinic logo

Reply from Swiss Clinic

Hi!

We are so sorry to hear that.
Providing our customers with great service is our priority.

Please contact us via info@swissclinic.com with more detailed description of what we could have done different.
We also want to reopen your errand and give you the best service possible.

Have a lovely day.

Best regards,
Swiss Clinic

Rated 1 out of 5 stars

Very disappointed with the quality of…

Very disappointed with the quality of the skin roller I received, it squeaks on every movement very flimsy and not what I expected for the money.
I have sent several emails to complain and had no response from the clinic. They were very helpful when purchasing!

January 4, 2019
Unprompted review
Swiss Clinic logo

Reply from Swiss Clinic

Dear Martha,

We are so sorry that you have received a faulty product. The roller should not make any squeaking sounds if it is stored and cleaned properly. We will look into this and naturally be more than happy to send you a new product.

I would also like to apologise for the delay in receiving a response to your inquiry. Our customer service was closed during the holiday season and we are doing our best to tend to all queries as soon as we can.

I wish you a lovely start of the new year!

Kind regards,
Sofia, Swiss Clinic

Rated 3 out of 5 stars

The face roller only caused mild…

The face roller only caused mild redness which faded by the following morning. The serum seemed quite thick so was not convinced it was going to soak in but it did seem to overnight. A week later my skin does seem plumper and healthier overall after a 4 night consistent use.
The body roller went out of stock so still waiting for it 2 weeks later......

October 31, 2018
Unprompted review
Rated 5 out of 5 stars

I have now tried 2 of swiss clinics…

I have now tried 2 of swiss clinics products and am very impressed so far, the packaging firstly is very classy and looks inviting. Not only this but the products itself do their purpose and I would buy again.

October 10, 2018
Unprompted review

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