Swiss Clinic Reviews 

141
TrustScore 2 out of 5

2.1

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Rated 2 out of 5 stars

Really excited to receive my skin roller. However the box seems to be more sturdy and better made than the roller itself. I dropped it on the vinyl bathroom floor and it snapped in two. Designed in Sw... See more

Rated 2 out of 5 stars

Reception entrance nice when registering my 2 young girls. After initial testing temp, weight, height, pulse etc saw a doctor. Showed very little interest is saying what was really wrong. Got a pre... See more

Company replied

Rated 3 out of 5 stars

I was originally very happy with this product (Derma Roller & Serum) when it arrived. It was nicely packaged etc. However, the derma roller itself does not seem well made. Every time I use it it squee... See more

Rated 1 out of 5 stars

Bloody anger & fuming no communication told one thing then another and bloody still ain't revived the stupid item "derma roller" I bet if I bought a cheap brand it would be here by now Kmt theses comp... See more

Company replied

Company details

  1. Beauty Products Wholesaler
  2. Wellness Center

Information provided by various external sources

Swiss Clinic is a international company selling innovative health and beauty products with proven effects and long-lasting results.


Contact info

2.1

Poor

TrustScore 2 out of 5

141 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.1

All reviews

(141)

1 review in the last 12 months

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Rated 3 out of 5 stars

This roller is very expensive

This roller is very expensive and so i was shocked when it turned up entirely made of plastic. I expected the handle to be steel or something. The roller itself is fine, and the experience (.5mm) is painless. It looks nice but i just cant excuse them the price for light, cheap feeling plastic.

October 18, 2017
Unprompted review
Rated 3 out of 5 stars

Cheap plastic handle

Parcel arrived 5 days later so ok. I haven’t had a chance to review if the rollers work or not yet as I haven’t had any time to use it.
I have given the roller 3 stars as quite disappointed in the roller itself as its made of chrome effect plastic and looks cheap and worried it won’t last long.

October 11, 2017
Unprompted review
Rated 2 out of 5 stars

roller

The roller looks good but feels cheap, plastic handle, very expensive for what it is, you can get equivalent for 1/4 price on Amazon, will keep as too late to return, but would not recommend this product.

October 11, 2017
Unprompted review
Swiss Clinic logo

Reply from Swiss Clinic

Hi, thank you for your review!

We are sorry to hear that the material of the Skin Roller is not up to your expectations. We appreciate your feedback and take it very seriously. We are currently in the process of developing a new Skin Roller, that we hope will be appreciated.

Nonetheless, we hope you will be able to get good results with the Skin Roller. If you have any questions regarding its use, please do not hesitate to contact us at info@swissclinic.co.uk.

I wish you a lovely day!

Best wishes,

Swiss Clinic

Rated 1 out of 5 stars

I have still not received my package …

I have still not received my package some weeks later. The Swiss clinic have told me to contact the delivery company and the delivery company have told me to contact Swiss clinic - - not very helpful by either

October 10, 2017
Unprompted review
Swiss Clinic logo

Reply from Swiss Clinic

Dear Jen, thank you for your review.

I'm deeply sorry for the trouble you have experienced with the delivery of your order. We have been in contact with UPS regarding the delivery and are doing our best to solve this as soon as we can.

If you have any further thoughts or concerns, you are welcome to be in contact with us either via phone 0208 068 0451, email info@swissclinic.co.uk or our social media channels.

Have a lovely day!

Best regards,
Swiss Clinic

Rated 5 out of 5 stars

Love the roller

Amazing! I have acne scar and am happy to say that i can already see big difference even just after one week of using the roller.

October 5, 2017
Unprompted review
Swiss Clinic logo

Reply from Swiss Clinic

Hi, Thank you for your review!

It makes us very happy to hear that you are pleased with the product and the results! All feedback makes it easier for us to reach our goal of 100% satisfied customers.

I wish you have a lovely day!

Best regards,
Swiss Clinic

Rated 5 out of 5 stars

Softer skin

Products arrived promptly and, after 3 days use, appear to be softening skin.

September 12, 2017
Unprompted review
Rated 5 out of 5 stars

The best serum ever....

I am always searching for good serums and I've tried many. I have been using Swiss Clinic's Rejuvenating Serum with the 0.4 mm roller for the last three weeks and my skin looks the best it's ever been.

Using the roller is less painful than I'd initially thought. There is some redness after use, so I use it at night to allow the redness to subside. I wake up to smooth and unlined skin.

I'm just waiting for the Day Cream, Eye Cream and Cryo Body Cream and roller.

These products will always be in my beauty and anti-ageing cache!

September 11, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent products

Excellent products - delivered promptly. The products were exactly as advertised and the free day moisturiser is amazing.

September 6, 2017
Unprompted review
Rated 3 out of 5 stars

I wanted to purchase the derma roller …

I wanted to purchase the derma roller only, had to purchase this product with facial creams and serums. I used the supplied creams and had an allergic reaction all over my face.

August 23, 2017
Unprompted review
Swiss Clinic logo

Reply from Swiss Clinic

Hi,

Thank you for your review.

Our Skin Roller is also sold on its own, in addition to the Skin Renewal set. You can find the Skin Roller here: https://www.swissclinic.co.uk/skin/skin-roller.

If you have had a bad reaction to our products, please contact our customer service at 0208 068 0451 or info@swissclinic.co.uk.

Have a great day!

Best regards,
Swiss Clinic

Rated 3 out of 5 stars

I don't get it why they deliver with UPS

Still waiting for the order as it's been over a week. And the tracking information says the package incorrectly sorted etc. I seriously don't know why this company chooses UPS as delivery partner. And when you check out you don't even have other options to select ! I don't care the free shipping thing and am willing to pay for the delivery to receive reasonable service and perfecting the entire shopping experience. I want my order arriving on time and not to mess up my schedule! UPS is probably the worst express company . Every time with their service, there must will be mistakes or dramas! So that I always try to avoid making any purchase if the producer delivers the items with UPS! So basically, I think you might have good products, but ruined by the delivery experiences.

August 13, 2017
Unprompted review
Swiss Clinic logo

Reply from Swiss Clinic

Dear Sylvain!

We are sincerely sorry for the delay and your feedback will be forwarded to our logistic department.

Hopefully your delivery arrives any day now.

Don't hesitate to contact us for further questions or remarks.

Have a lovely day.

Best regards,
Swiss Clinic

Rated 5 out of 5 stars

Great product

Great product, fast delivery! U used Environ roller and this is by far a more powerful product!

August 10, 2017
Unprompted review
Rated 2 out of 5 stars

Cheaply made

Cheaply made, and not sharp enough. Not sure if is stainless needles.

July 14, 2017
Unprompted review
Swiss Clinic logo

Reply from Swiss Clinic

Hi!

Thank you for your review.
We are trying to develop our products and improve them according to our customers standards and expectations.

Your words will certainly be forwarded to our product developers.

The needles that are on our Skin Roller are made out of stainless surgical steel.

Don't hesitate to contact us if you have questions about our quality processes.

Have a lovely day.

Best regards,
Swiss Clinic

Rated 5 out of 5 stars

Since using the roller my skin has …

Since using the roller my skin has become clearer and softer. The ordering was easy and they kept me informed of where my package was and the delivery date. Very professional company to deal with.

July 13, 2017
Unprompted review
Rated 5 out of 5 stars

Great product and quality

Great product and quality. Lets just see how the product improves skin in a few months of daily use.

July 3, 2017
Unprompted review
Swiss Clinic logo

Reply from Swiss Clinic

Hi!

We are happy to hear so.

Don't forget that the skin also needs some breaks from the treatment in order to recover and heal properly.
Please follow our instructions, which you can find on the homepage.

Have a lovely day.

Best regards,
Swiss Clinic

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