Swiss Clinic Reviews 

141
TrustScore 2 out of 5

2.1

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Rated 2 out of 5 stars

Really excited to receive my skin roller. However the box seems to be more sturdy and better made than the roller itself. I dropped it on the vinyl bathroom floor and it snapped in two. Designed in Sw... See more

Rated 2 out of 5 stars

Reception entrance nice when registering my 2 young girls. After initial testing temp, weight, height, pulse etc saw a doctor. Showed very little interest is saying what was really wrong. Got a pre... See more

Company replied

Rated 3 out of 5 stars

I was originally very happy with this product (Derma Roller & Serum) when it arrived. It was nicely packaged etc. However, the derma roller itself does not seem well made. Every time I use it it squee... See more

Rated 1 out of 5 stars

Bloody anger & fuming no communication told one thing then another and bloody still ain't revived the stupid item "derma roller" I bet if I bought a cheap brand it would be here by now Kmt theses comp... See more

Company replied

Company details

  1. Beauty Products Wholesaler
  2. Wellness Center

Information provided by various external sources

Swiss Clinic is a international company selling innovative health and beauty products with proven effects and long-lasting results.


Contact info

2.1

Poor

TrustScore 2 out of 5

141 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.1

All reviews

(141)

1 review in the last 12 months

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Rated 5 out of 5 stars

First class!

First class! Swiss Clinic take the worry out of purchasing the correct products & top quality products also.

June 30, 2017
Unprompted review
Rated 2 out of 5 stars

my experience

Hi, I am sad that I received my derma roller with a small scratch as well as with a damaged packaging. I live in London. Waited so long to receive this product. Finally I received and when I open the package first thing I saw was a scratch. Also in the box there was a small part was broken in the derma roller clear box.
I wasn't expecting that as I trust your company and actually was planing to buy more things from you.

I was going to send the item back but I waited so long to receive it and really wanted to start my derma rolling journey so I am not going to sent it back. But still wanted to share my experience.

best wishes.
canan

June 24, 2017
Unprompted review
Swiss Clinic logo

Reply from Swiss Clinic

Hi!

We are terribly sorry that you received the product like this.

We are going to send you an e-mail with a proposal of how you would like to be compensated.

Have a lovey day.

Best regards,
Swiss Clinic

Rated 5 out of 5 stars

Dermaroller and rejuvenating serum

Amazing product, I have only used it three times (once a week) and I can already see massive improvements. My skin looks very healthy, almost glowing and feels amazing, extremely smooth. My skin suffers from dry patches and dullness, being only 21 and occasionally wearing a full face of makeup, it is not ideal! However, a five minute treatment in the evening have transformed my skin. My forehead was always the worst for dry patches, however my makeup glides on my face so perfectly now and the appearance of my skin looks lovely without makeup either. I am excited to see how much better it will look in another few weeks! I would also like to say that the customer service and delivery time is fabulous, I accidentally ordered two rejuvenating serums and emailed during the weekend, they got back very quickly and cancelled the order and I received my order within a few days!

June 15, 2017
Unprompted review
Swiss Clinic logo

Reply from Swiss Clinic

Hi!

There is nothing that makes us as a company more happy and proud than reading such fantastic reviews like yours.
That is why we do what we do.

Thank you for taking your time and writing a longer review. We really appreciate it.

Have a lovely summer!

Best regards,
Swiss Clinic

Rated 5 out of 5 stars

Really prompt service

Really prompt service, great product. Love being able to order before paying. It's instills trust and confidence in the product.

June 6, 2017
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended. Top quality products and brilliant customer service. They were extremely helpful when I needed to change my order. Thank you

June 3, 2017
Unprompted review
Rated 3 out of 5 stars

Very disappointed can I get a refund?

I expected the roller to be metal and not cheap plastic. I could have purchased a roller elsewhere for a fraction of the price. The serum is ok but skin feels slightly dry/tight after application so I feel the need to add some of my trusty Elemis products on top. I have used for a week and it has given me a few spots but will persevere. Finally, I bought the cleansing spray to disinfect the roller and didn't realise the lid pulled off as it was on so tight so I started to screw it off and the next thing I knew I had lost 3/4 of the liquid out the tube!!!

May 19, 2017
Unprompted review
Rated 5 out of 5 stars

Love it!

Received the dermaroller and rejuvenating serum 4-5 days after ordering and started using straight away. Lovely packaging - very clinical and sterile looking.
I've been using the products for the last 5 days and have already noticed a differnce in my skin.

May 19, 2017
Unprompted review
Rated 1 out of 5 stars

Still not had my delivery

Still not had my deliver and ordered 2 weeks ago. Still not had a response!! Promised that they will speak UPS and find out why it's not been delivered but still not response! I want a refund!!

May 18, 2017
Unprompted review
Swiss Clinic logo

Reply from Swiss Clinic

Dear Mollie,

We are so sorry for the delay and have been in contact with UPS daily to solve your delivery.

Unfortunately they still do not know what the issue is and are investigating it further.
We promise you to contact you as soon as we know more about it.

Should this not be solved until beginning of next week, we will e-mail you with othe solutions.

Have a lovely weekend.

Best regards,
Swiss Clinic

Rated 4 out of 5 stars

Serum & Roller

I ordered serum & a roller (0.25). Just started using these products hence difficult to rate its effectiveness but first impressions are very good. Using a roller doesn't hurt at all and gives sort of gentle massage.

It arrived within the indicated dates and package was well wrapped hence in a good shape.

May 18, 2017
Unprompted review
Rated 5 out of 5 stars

5 star

So helpful and helped me to pick the product that was right for me. I would definitely buy again.

May 17, 2017
Unprompted review
Rated 3 out of 5 stars

Honest review

I bought both rollers. The wider one for my thighs, as I have cellulite on the back of my legs. I have seen no noticeable difference to the skin here yet, Maybe, this will change soon as I am only on day 5 of my 7 day. I have noticed with the smaller roller on my face that the red blemishes / faint bumps have all but toned down. Again, it is early days. The rollers do sting a little but then this also depends on how hard you press when you roll. My skin after the first couple of times was red, so best to do it before bed. It has dried my skin out a little so I use extra moisturiser cream on top of the serum they give. I have olive / tanned skin. I am planning on using the product for the suggested time frame given on the box in order to see (I hope) better results.

May 8, 2017
Unprompted review
Rated 3 out of 5 stars

Derma Roller & Serum

I was originally very happy with this product (Derma Roller & Serum) when it arrived. It was nicely packaged etc. However, the derma roller itself does not seem well made. Every time I use it it squeeks, which is really irritating, and it makes me think it is quite cheaply made. I can't comment on how beneficial the treatments are, as I've only been using it for 1 week. Hopefully, the treatments will be worth it, as the experience itself isn't particularly enjoyable.

May 8, 2017
Unprompted review

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