3rd transaction with Dia, this time a sale. Price agreed in principle & subject to inspection prior to pick-up. Watch authenticated and funds received within hours. Extremely courteous, knowledgeable... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Been looking for an Omega Spectre for months. One came up on Swiss Horology at best price I'd seen anywhere. Slightly hesitant as not heard of company before. Very easy to communicate with on the... See more
Swiss Horology are quite special, combination of fair pricing, absolute transparency,and totally deliver on what they say. As a 72 year old who was very nervous of the whole platform they did everythi... See more
I travelled from Montreal using a flight to complete the transaction. I have to say, Valentin’s welcome was truly exceptional. We spent over an hour talking about watches, and it made the whole exper... See more
Company details
About Swiss Horology
Information provided by various external sources
Customer Service
We aim to provide you with the best service possible both before and after making a purchase with us. Buying a luxury watch is a special experience; we want to make sure that experience is enjoyable from start to finish and to build a long-lasting relationship with all of our clients.
Guaranteed Authenticity
All of our watches are checked for authenticity by our watchmaker and we pride ourselves in only stocking the best quality watches for our clients.
14 Day Money-Back Guarantee
We understand that buying a watch online can be a daunting experience and sometimes condition may be subjective, which is why we give you a fourteen-day, no questions asked returns policy on all watches purchased with us.
International Shipping
We have clients from all over the world and work with couriers to ensure that our watches are safely delivered to you regardless of where you are located or need your watch shipped.
Swiss Horology
Swiss Horology prides itself on providing an outstanding service offering a vast selection of new and used watches on the market at the most competitive prices. When we do not have a particular piece in stock we can always source the watch from our trusted network of dealers, inspect the watch for you and deliver to you wherever you are in the world.
Contact info
142 Cromwell Road, SW7 4EF, London, United Kingdom
- info@swisshorology.co.uk
- swisshorology.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Purchased a fantastic Rolex via…
Purchased a fantastic Rolex via Chrono24 through Swiss Horology. The service was brilliant, very efficient. Ordered 9am on Wednesday and was delivered 12:48pm on Thursday. Thanks for the great service and would not hesitate ordering from yourselves again.
Great service
Great service. Very fast at responding to questions and deliver was next day even when I ordered at 2pm. Highly recommended
Cartier Santos
I would not hesitate to recommend Swiss Horology.
They went above and beyond to ensure a smooth reassuring transaction.
Dia was a pleasure to deal with and I would definitely purchase from this professional dealer again.
Brilliant company and very helpful
Brilliant company and very helpful
Will be using again in the future
5* service and I don’t say that often!
5* service and I don’t say that often!
This is the first time I’ve dealt with SH. I contacted them on their online chat Tuesday evening, they were both helpful and friendly when I was asking various questions.
I purchased the watch late Wednesday night and it was due to be sent Thursday for delivery Friday. However they contacted me just before 6pm to advise that DHL hadn’t turned up. They offered two solutions to send it Friday, or they very kindly offered to drive the watch to us. I didn’t pick up the email until well over an hr later, but they were still more than happy to hand deliver the watch that evening. Less than 24hrs for payment to personal delivery, what more can you ask for.
For me this is what makes a company stand out, going above and beyond for a customer. Absolute pleasure to deal with, my husband loves his watch and we wouldn’t hesitate to purchase from them again in the future.
Fantastic.
Great communication, incredibly fast delivery, fantastic watch. Many thanks.
Very pleased with price and delivery time
I am very please with the service provided by Swiss Horology (SH). The price of the watch was very good, as described in the website, and the delivery even better (24 hours). I will definitively do more business with SH in the future and will recommend it to friends.
Extremely pleased with the service I…
Extremely pleased with the service I received from Swiss horology. They shipped my watch less than 20 minutes after they had the order and I received it 2 days later. Item was as described with not a mark in it. Plenty of communication throughout. Would definitely recommend to family and friends.
Absolutely outstanding service
Absolutely outstanding service. They offered a very competitive price and had the watch shipped to me in just over an hour from purchase. Would strongly recommend and purchase from them again!
Very relaxed and professional service
Very relaxed and professional service, realistic prices and immediate payment.
Very helpful and genuine from the…
Very helpful and genuine from the outset, the entire experience was comfortable as you would wish when transacting large sums for expensive items. I would recommend this supplier.
Very quick delivery
Strongly recommend dealer!
It's first time I bought a watch from a UK based dealer. And it was a really great experience due to friendly communication, precise description, safe wrapping and quick shipping. I can strongly recommend this dealer.
First time buyer. Excellent service.
I discovered Swiss Horology through Chrono 24. Buying my first luxury watch was a daunting experience. However Swiss Horology made the transaction painless and very professional. Quality was second to none. Will be my go to when I'm ready to purchase another time piece.
Couldn’t have been better
Great communication, fair prices and fast shipping. Oh and did I mention a dream watch to boot? Will be my first port of call going forward
Excellent Experience
I found Swiss horology responsive, efficient and accurate. From description of the watch to extremely fast shipping, the experience was pretty much flawless. The watch itself was priced at a good level. Excellent overall.
Fantastic service
Fantastic service. AMAZING condition watch. The team went over and above to ensure I was completely happy with my purchase. Highly reccommended
The delivery was prompt and in person
The delivery was prompt and in person. The staff have always been responsive. This is a great company. I will certainly shop again with them.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








