Using Switchere for a while now — simple interface, payments go through fast, lots of options to choose from. Had one issue, support sorted it quickly. Solid service, no complaints
Company replied
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See what reviewers are saying
While the site did bug a little on the verification process, support was quite fast to help me with both the bugs and how to verify correctly. Fees were a little high, but not that I would really mi... See more
Company replied
Paid $150 via apple pay due to the website clearly stating no verification is required, then IMMEDIATELY was asked for further verification. Upon attempting to contact their "24/7" customer support... See more
Company replied
Edit: Due to holiday my payment got 1 day delayed, though I was going to a long time fight to get my money like with another crypto platform, but finally everything is OK, got an fast answer of suppo... See more
Company replied
Company details
Written by the company
Switchere.com is one of the most reliable online exchanges for buying cryptocurrencies. The company is a licensed provider of financial services, with guaranteed legal compliance and a secure infrastructure system for fast crypto purchase services at fair prices. If you are looking for the best and convenient way to buy most popular and liquid cryptocurrencies — you came to the right place!
Contact info
Lvivo g. 25-701, 09320, Vilnius, Lithuania
- +37052194312
- customercare@switchere.com
- switchere.com
You should know
3.5
Average
955 reviews
Replied to 75% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great platform and most importantly the…
Great platform and most importantly the support system is effective, my transaction was delivered safely. I'll recommend
April 26, 2023
Unprompted review
Reply from Switchere
Dear Jameson,
Thank you so much for sharing your positive review and 5 stars! Your feedback means a lot to us!
Best regards,
Switchere Team
Best app so far
Tried many but this is the best one so far. Allot of verification along the way but very prompt with moving it along
April 26, 2023
Reply from Switchere
Dear Kevin,
Thank you so much for sharing your positive feedback and such a high rate! We’re thrilled to hear you enjoyed using our app!
We're also sorry if the verification conditions seemed too excessive. We encourage you to understand that as a licensed exchange service provider, Switchere is compliant with all statutory and regulatory requirements (GDPR, AML/KYC) in order to provide all users with first-class, secure and trustworthy services.
Best regards,
Switchere Team
Very good experience and i respected l…
Very good experience and i respected l like you Sincerely Motassem Souliman
April 21, 2023
Reply from Switchere
Dear Motassem Souliman,
Thank you so much for sharing your positive feedback and such a high rate! We’re thrilled to hear you enjoyed using our platform!
Best regards,
Switchere Team
BEWARE... Scammers
Three times in 3 days did they hold up my transaction for further processing. No explanation given, it took over an hour to get a response in the "live" chat. They are basically using my transaction to play the market in their Favor. How do you not have instant customer service when dealing in peoples money. They should be investigated
April 21, 2023
Reply from Switchere
Dear Paul,
We're sorry to hear about your experience. Please be informed that your issue has been thoroughly investigated. Kindly note that your transaction was successfully processed within an hour.
Best regards,
Switchere Team
I love switchere I was having…
I love switchere I was having verification issues and the customer chat person was quick to help and it was resolved before the 24 hours. I'm so impressed
. It working smoothly now. Thanks
April 21, 2023
Reply from Switchere
Dear Mary,
Thank you so much for sharing your positive review and 5 stars! Your feedback means a lot to us!
Best regards,
Switchere Team
Reply from Switchere
Dear Brian Richard,
Thank you so much for sharing your positive feedback! We’re happy to hear you enjoyed using our platform!
Best regards,
Switchere Team
Reply from Switchere
Dear Veeze,
Thank you so much for sharing your review and 5 stars! Your feedback means a lot to us!
Best regards,
Switchere Team
Switchhere is the easiest and fastest…
Switchhere is the easiest and fastest way to get crypto currencies.
April 19, 2023
Reply from Switchere
Dear Frantz,
Thank you so much for sharing your positive feedback and 5 stars! We’re thrilled to hear you enjoyed using our platform!
Best regards,
Switchere Team
Reply from Switchere
Dear Garfield,
Thank you so much for your positive feedback! We’re happy to hear you enjoyed using our platform!
Best regards,
Switchere Team
FAST and help response
April 15, 2023
Reply from Switchere
Dear Kevin,
Thank you for sharing your review and 5 stars! Your feedback means a lot to us!
Best regards,
Switchere Team
Fast KYC and processing. Great for US Citizens living abroad.
I have been buying crypto for 6 years. As a US Citizen living in a foreign country it can be difficult. Switchere has been the best. The KYC was fast and easy with excellent customer service. They have a big discount on the first purchase and the delivery process is very fast.
Tip: If fees of +5% seem daunting at first, a well-timed BTC purchase can generate profits to offset the fees.
April 14, 2023
Reply from Switchere
Dear Russell,
Thank you so much for sharing your positive feedback and such a high rate! We’re thrilled to hear you enjoyed using our platform!
Best regards,
Switchere Team
Reply from Switchere
Dear Peter,
Thank you for your positive feedback! We’re thrilled to hear you enjoyed using our platform!
Best regards,
Switchere Team
Reply from Switchere
Dear Kazimierz,
Thank you for sharing your review and 5 stars! Your feedback means a lot to us!
Best regards,
Switchere Team
My new registration was flawless
My new registration was flawless. Went through the verification steps and got fully verified within 24 hours. Great customer service and the website looks very user friendly. Thank you.
April 9, 2023
Unprompted review
Reply from Switchere
Dear Mo,
Thank you for your positive feedback and 5 stars! We’re thrilled to hear you enjoyed using our platform!
Best regards,
Switchere Team
Reply from Switchere
Dear Stephanie,
Thank you for sharing your review and such a high rate! 100% customer satisfaction is our number one priority — we’ll definitely take your review into account!
Best regards,
Switchere Team
Reply from Switchere
Dear Brand,
Thank you for your positive feedback! We’re thrilled to hear you enjoyed using our platform!
Best regards,
Switchere Team
I’ve only done this a couple times and…
I’ve only done this a couple times and Switchere is the fastest platform I’ve used. They were also very friendly when I asked questions. Will definitely stick with these guys in the future
April 3, 2023
Reply from Switchere
Dear Stephanie,
Thank you so much for sharing your review and such a high rate! Your feedback means a lot to us!
Best regards,
Switchere Team
Great Exchange
The transactions are quick and easy. Very fast and effective service. Customer service is also excellent and knowledgeable. I recommend using this platform 1000000%
April 2, 2023
Reply from Switchere
Dear Gary,
Thank you so much for your positive feedback and 5 stars! We’re thrilled to hear you enjoyed using our platform!
Best regards,
Switchere Team
ABSOLUTELY
ABSOLUTELY, THERE IS NO POINT OF BEATING AROUND THE BUSH....ITS VERY VERY EFFECTIVE AND EFFICIENT TO ANYONE MAY LIKELY HAVE IT.
April 2, 2023
Unprompted review
Reply from Switchere
Dear Terry,
Thank you so much for your positive feedback and 5 stars! We’re thrilled to hear you enjoyed using our platform!
Best regards,
Switchere Team
Very useful an always on point so…
Very useful an always on point so happy I download this platform am 100% comfortable with switchere
March 31, 2023
Reply from Switchere
Dear Howard,
Thank you for such a high rate and trust! We're so glad to hear that you highly appreciated using our platform!
Best regards,
Switchere Team
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