Swolit Reviews 865

I ordered and paid for a bag on 22.5.24, it was delivered 24.5.24. I requested a return on 30.5.24. They offered small refund if I kept the bag )very odd). I declined and returned the bag. It was confirmed received by them on 12.6.24!(Royal Mail). Despite sending emails I STILL HAVE NO REFUND!! They ignore messages and have now had the bag AND my money since the 12th June!! This is the worst retailer I have had dealings with. I have been completely ripped off by them. Avoid unless you expect a perfect bag that suits your needs. They are not interested in you after they have your money.

Just what I wanted to replace a similar bag, good price and swift delivery.

Excellent service and delivered on time

I had ordered a bag and when it didn't come after a week I contacted them. They thought it had got lost in transit and immediately sent the ordered bag. This arrived the next day and I am very pleased with it. Great quality and very stylish. Thank you and well done on your customer service Swolit. Definitely will be shopping with you again.

fast delivery, great wallet.

Very pleased arrived quickly lovely soft leather looks expensive

I have not received the item, I wasn't given any tracking information. I have emailed 3 times and left a WhatsApp and have had no reply!

I have tried to contact the company several times about returning the item, but they have failed to respond to my emails.

Fantastic quality and designs for the price. I had to return my bags (no issue with them, I was just looking for an exact colour match) and the customer service was also excellent.

Came promptly. Wrapped up really nicely so it really felt like a treat opening it up. Thank you

I bought 2 bags from Swolit and returned one. Did not received the refund since, numerous emails sent to get the refund back. I will never buy again from them.

I loved the colour and the bag. Unfortunately one of the zip fastenings kept getting stuck with the lining of the bag. I realize that zips can get caught in material.

Very happy with my bag just what I was looking for. It came well packaged and within specified delivery time.

The item I ordered was not quite the one I wanted…wanted one with the key chain…bit the options on the website would not let me order one with chain…I could select the colour from the two options…but the only option was “without chain”….one would assume that because the wallet featured had a chain…that was the option unless stated otherwise. Not so, I tried every which way for nearly an hour, tried the chat box and even phoned direct…in the end I had no option but to select the colour I wanted, but without the chain. Was quite upset as it is for a HD owner and life long fanatic. Think you should check the website out…to save losing orders…I did order as it was required for a big birthday and did not want to disappoint.Others just may not bother.
The item arrived within two days and looks great, but would have been better with the chain.

Lovely bag really happy 😊

I have purchased a few bags and I will be purchasing more as the quality is amazing g and the delivery is very fast

Never received my order and despite numerous promises, and had to keep chasing for a refund. Very poor experience

Update on my review on the 4 th May Swolit replied saying they have sent full refund not received anything also emailed you and yes I’ve checked my junk no replies ?

Having purchased 3 bags now from Swolit, delighted with the quality of the bags and also the prompt service received from this company. Would highly recommend.